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Ingenia Holidays Cairns Coconut

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Traveller (255)
Room & Suite (164)
Storyboard
Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent80%
  • Very good15%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“caravan park”(85 reviews)
“coconut resort”(48 reviews)
“ensuite cabin”(38 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
Fitness centre
Kitchenette
Wheelchair Access
Laundry Service
Water Park
Tennis Court
3 Star Hotel
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster...
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Location and contact
23-51 Anderson Rd, Cairns, Queensland 4868, Australia
Hotel website
10 km to Cairns Airport
13 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 30Jul. 31
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,268)
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1,229 results
Traveller rating
981
192
41
9
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LanguageEnglish
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981
192
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9
6
Show reviews that mention
All reviewscaravan parkcoconut resortensuite cabinluxury villasun lagoonjumping pillowpancake breakfastaqua aerobicsfree pancakeoutdoor cinemasplash water parkgarden poolkids activitiesgrey nomadsgreat place for kidstable tennisfamily holiday
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1 - 5 of 1,229 reviews
Reviewed yesterday

Family of 6, four young children, on holiday. Slept in a tent with ensuite bathroom . The kids had an awesome time with the huge rane of pools, playgrounds, minigolf, etc.Close to Cairns so was easy to pop out for the supermarket, cafes, beach

Review collected in partnership with this hotel
Thank weinyael
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded yesterday

Dear weinyael, We always say, Happy Stays, Happy Days! Great to read everyone had a good time!! Best regards, Christopher Stokoe Operations Manager QLD - Ingenia Holidays cstokoe@ingeniaholidays.com.au

Reviewed yesterday

A great place for the kids - they have a mass of activities and everywhere there are children making new friends and just enjoying themselves. Cabins are comfortable and well suited for purpose. Good to see that that management is starting to upgrade the units...More

Thank HilsTassie
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded yesterday

Dear HilsTassie, Thanks for the great review! Our first refurbished Spa Villa is almost ready, and there are more to come! We look forward to welcoming you back again soon! Best regards, Christopher Stokoe Operations Manager QLD - Ingenia Holidays cstokoe@ingeniaholidays.com.au

Reviewed 2 days ago

A real heaven for the kids and a comfortable home for the parents. Everything was spotless, the staff was just unbelievable - they even came to the airport to return our iPad! Thank you for a very good holiday!

Review collected in partnership with this hotel
Thank RedCoquelicot
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded yesterday

Dear RedCoquelicot, Thanks for the great review, we pride ourselves on ensuring our guests are well looked after! Thanks for sharing your recent experience with the TripAdvisor community. Best regards, Christopher Stokoe Operations Manager QLD - Ingenia Holidays cstokoe@ingeniaholidays.com.au

Reviewed 2 days ago

Nice holiday park, clean park amenities (not the room) and full of kids activities. Kids enjoyed it. On the down side, poor internet, couldn't work as planned. Service desk tour booking is misleading , incorrect info provided. Would suggest to research your own and take...More

Review collected in partnership with this hotel
Thank Jamy S
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded yesterday

Dear Jamy S, I've included my contact details below, please get in touch. We are most concerned to hear about your recent stay experience! We encourage all our guests to pass any feedback, positive or constructive to Reception to allow the opportunity of a follow-up,...More

Reviewed 3 days ago

This park is fantastic the staff were very friendly and helpful, the cabin was very clean. The activities for the kids are excellent and the cafe for breakfast & dinner were great. We will definitely be back in the future.

Review collected in partnership with this hotel
Thank shellbullas
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded 2 days ago

Dear shellbullas, What wonderful feedback, thank you for taking the opportunity to share with us! We hope to welcome you back again with us soon. Best regards, Christopher Stokoe Operations Manager QLD - Ingenia Holidays cstokoe@ingeniaholidays.com.au

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Wheelchair Access
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$69 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$69 - US$156 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (255)
Room & Suite (164)
Pool & Beach (63)
Dining (19)
Amenities (90)
Family and Play Areas (48)
Questions & Answers
Ask a question
KerenElise
July 12, 2018|
AnswerShow all 2 answers
Response from Carmel K | Reviewed this property |
They have large plungers and a 50gm complimentary local coffee(Skybury) which is very nice. I guess you could buy extra packets from the office. There is a shop that sells takeaway coffee that is open during the day, and... More
1
Vote
Chezza2323
May 30, 2018|
Answer
Response from Kathy D | Reviewed this property |
I’m not sure but they were so helpful so I’m sure they would
0
Votes
Room Tips
"Having a unit with a BBQ would be great, otherwise they are available around the park"
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"Luxury Villa's located around the main pool"
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"Luxury Villas are very close to the pool and have more than what you need."
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"I would recommend staying as far away from the Bruce Highway as you could."
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