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Cairns Coconut Holiday Resort

Travellers' Choice award winner
06/06/2017 07/06/2017
1 room 2 adults 0 children
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Cairns Coconut Holiday Resort
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769 Reviews from our TripAdvisor Community

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Showing 735: English reviews
Tuncurry, Australia
Reviewed 3 August 2016 via mobile

WOW , Without a doubt the best caravan park we have ever stopped in , 5 star is no exaggeration . The way we were handled on the phone making an enquiry to when we back onto our site is the true definition of professionalism . Whoever trained Deborah in her customer service skills should not only be congratulated but...

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Helpful?
Thank Stuart M
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Stuart M, Thank you so very much for taking the time to write your wonderful review. I will pass on your compliments to Deborah, I'm sure she will be chuffed! We are very pleased that you enjoyed your stay so much. Thank you too for your "without doubt the best caravan park we have ever stopped in" compliment and...

Reviewed 2 August 2016 via mobile

After bookingat another hotel that was filthy then coming to coconut resort i wonder why ive never stayed here befor compfy beds very clean and super friendly staff would highly recommend the cafe serves beautiful food kids area is awesome 10/10

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Helpful?
Thank Rayella M
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Rayella, Thank you so much for sending through your five star review. We are really happy that you enjoyed your stay and hope to be able to welcome you back if you return to cairns.

Wellington, New Zealand
Reviewed 1 August 2016

We just came back from 4 nights in Coconut Resort. There were 8 of us - 3 generations, and we fit reasonably ok into their sun lagoon. I have to say that the villa was a lot better than the pictures - so suggest that you update your website with the better pictures! The villa was quite spacious and we...

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Thank travelyun
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear travelyun, It is great to read that your three generations all fitted into the Sun Lagoon Condo. You are right re the images, we are waiting to shoot some new accommodation photos as soon as we can get access to the rooms after this busy season! It sounds like the children would have slept very well after all of...

Bayview, Australia
Reviewed 30 July 2016 via mobile

All we can say is this is the best caravan park we have ever stayed I n all the kids ( 14) didn't want to leave and we extended our stay by a week !!! Wish we had got here sooner and will definitely come back here again ! This is the ultimate place to stay if your coming to...

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Thank bayviewboy9292
Wollongong, Australia
Reviewed 28 July 2016 via mobile

If you have kids, you must stay here. There are endless activities (tennis, mini golf, playground, jumping pillows, water park, bingo etc), the pools are amazing, there are free pancakes on Thursday, and the most amazing spa just for adults. Stayed for 3 weeks, and already planning a return trip!

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Helpful?
Thank Beth F
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Beth F, Thank you so very much for submitting your fantastic review and your very complimentary comments, we really do appreciate this. It is great to read that you are already planning a return visit. We look forward to welcoming you back when you do return.

Melbourne, Victoria, Australia
Reviewed 28 July 2016

Our family stayed here for 5 nights as part of a 10 week caravaning adventure. Excellent service from the moment we checked in, with a quick tour of the park to show us our sight and all the ammenities and facilities the park had to offer. The pools are fantastic, with something for everyone, also a great playground and splash...

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Helpful?
Thank Samantha S
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Samantha S, Thank you so much for sending through your excellent review following your recent stay. I will pass on your compliments to the staff concerned. It does sound as though your family has been able to make the most of all of the free activities that we have on offer. Unfortunately we don't run the café but I...

Stawell, Australia
Reviewed 26 July 2016

Stayed 7 days at this holiday resort on an ensuite site. Everything was spotlessly clean and well looked after. The staff were amazing, very professional and friendly , nothing was too much trouble. The facilities were excellent too, no need to leave the resort if you didn't want to as there is plenty to do for young and old alike....

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Helpful?
Thank Grandpa45
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Grandpa45, Thank you for sending through your five star review. I will pass on your compliments to our staff, they really do appreciate this type of very positive feedback. Thank you too for your fantastic recommendation, we really do appreciate this. We do hope that you will visit again if you return to Cairns.

Reviewed 26 July 2016 via mobile

One of the best Big 4 caravan parks we have stayed at! Bit more expensive then the others but worth the extra $ Lots for the kids to do! Very clean, lovely staff! All round fantastic! Will come back for sure! Courtesy bus to Cairns. Walking distance to IGA. Secure as well! Suitable for families, couples, singles of all ages!

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Thank Cathryn M
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Cathryn M, Thank you very much for sending through your five star review. It is great to read that your children enjoyed all of the activities that we have on offer for them. I will pass on your comments to our staff as they do appreciate this. We do look forward the welcoming you back when you next visit.

Mount Isa, Australia
Reviewed 25 July 2016

Booked here for a few nights and loved the place. Cabins were clean and fresh while the pools and play equipment kept our daughter well and truly occupied. Liked it some much that we stopped in again for another night a week later on our way from Cape Tribulation to Mackay. Receptionist were happy to help and booked us in...

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Helpful?
Thank seanaustin82
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear seanaustin82, Thank you very much for making the time to send in your five star review. It is great to read that we were able to keep your daughter "well and truly" occupied during your two recent stays with us. Thank you too for your recommendation, we really do appreciate this.

Gympie, Australia
Reviewed 25 July 2016

Stayed for 3 nights after a trip up to the tip of Cape York. It was just what we needed, time to relax and the children were happy with the water park, pool and other activities, while the adults enjoyed the warm spar.

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Thank Marilyn M
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Marilyn M, It is great to read they we were able to provide just what you needed after your trip to The Tip! Fantastic that your children made the most of all the free activities that we have on offer and that the adults in your group enjoyed our adults only Hot Spa. We do hope that you may...

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06/06/2017 07/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 

Additional Information about Cairns Coconut Holiday Resort

Address: 23-51 Anderson Rd, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $130 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cairns Coconut Holiday Resort 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort
Hotel Style:
#1 Family Hotel in Cairns
#1 Luxury Hotel in Cairns
#1 Romantic Hotel in Cairns
#4 Best Value Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Coconut Holiday Resort staff and other travellers.
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Questions? Get answers from Cairns Coconut Holiday Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms towards the back of the resort would be quieter away from the highway.”
Mechele1984, 26 Apr 2017 | Read review
“if you have kids, close to the pools is great.”
susanpN6032XP, 14 Apr 2017 | Read review
“A cabin or site a little bit further away from the HWY.”
lisaandsim0n, 10 Apr 2017 | Read review
“Rooms with pool views are great so you can relax on your balcony and watch the kids! :)”
kryds, 21 Feb 2017 | Read review
“All cabins seem to be in a good location. It's really well set out. Maybe choose away from the splash park if you want to avoid noise.”
KACL-AM780, 10 Nov 2016 | Read review
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Prices are for 1 room, 2 adults
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