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Ingenia Holidays Cairns Coconut

1,021 reviews
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Traveller (238)
Room & Suite (158)
Pool & Beach (60)
Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“caravan park”(79 reviews)
“splash park”(41 reviews)
“coconut resort”(41 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Suites
5.0 Star Hotel
All hotel details
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Reviews (1,021)Write a Review
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All reviewscaravan parksplash parkcoconut resortensuite cabinluxury villasun lagoonjumping pillowfree pancake breakfastoutdoor cinemagarden poolaqua aerobicskids activitiesopen air movieskids paradisefire enginefantastic family holidaygreat place for kids
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131 - 135 of 984 reviews
Reviewed 14 November 2017

Perfect family holiday location. Three different water play areas (including two great pools). The water play park with water slides and bucket was a great hit with our four year old. Accommodation was spacious and very clean. We stayed in a luxury Villa which were...More

Review collected in partnership with this hotel
Thank Runner64
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded 17 November 2017

Dear Runner64, Thank you for sharing your recent experience, its great to read what a fantastic time the family had! Best regards, Christopher Stokoe Operations Manager - Ingenia Holidays cstokoe@ingeniaholidays.com.au

Reviewed 13 November 2017

The park is great for families with many events that can amuse the children, the main pool is a great relaxing environment and everyone that stays there are all relaxed and great to interact with. Most families are there for pleasure and the facilities for...More

Review collected in partnership with this hotel
Thank CairnsNinja
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded 17 November 2017

Dear CairnsNinja, Thank you for your recent review, its great to read you had a wonderful time with us. When next looking to stay, ask for Jenny in Reservations she will ensure you are well taken care of! Best regards, Christopher Stokoe Operations Manager -...More

Reviewed 13 November 2017

We found the cabin spacious and the verandah fan was very welcome. The mirror in the bedroom area is good but needs a light over it. Laundry and ironing facilities were excellent. But..the shower floor sometimes was slippery and internet access was poor. 150mb is...More

Review collected in partnership with this hotel
Thank Trimley11
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded 17 November 2017

Dear Trimley11, Thank you for a great review! I've taken note of your comments and included my email below, we'd love to know the Cabin number so we can check-out the shower. Best regards, Christopher Stokoe Operations Manager - Ingenia Holidays cstokoe@ingeniaholidays.com.au

Reviewed 13 November 2017

Great place to stay with families. The cabin we were in was comfortable however the air con units did not cool the place very well and need either a service or replacing The park itself is great but if you want to go into cairns...More

Review collected in partnership with this hotel
Thank twinadoes2
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded 17 November 2017

Dear twinadoes2, Thank you for the recent review - on your next visit to save a hire car we do operate our Coconut Shuttle up to three times a day, 7 days a week. I've included my email below - please do share what cabin...More

Reviewed 13 November 2017

Great place to stay whether it's for only 1 night or 1 week. Plenty of fun activities for the kids and the cabins are very clean and affordable. The caravan sites are quite spacious and very clean. All amenities are very clean. We love staying...More

Review collected in partnership with this hotel
Thank Angela P
Response from Christopher S, Guest Relations Manager at Ingenia Holidays Cairns CoconutResponded 17 November 2017

Dear Angela P, What a fabulous review, thanks for taking a moment to share with the TripAdvisor community. See you again soon! Best regards, Christopher Stokoe Operations Manager - Ingenia Holidays cstokoe@ingeniaholidays.com.au

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About
Awards & Recognition
Travellers' Choice
2017 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$77 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cairns
#1 Family Hotel in Cairns
#1 Romantic Hotel in Cairns
#4 Best Value Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$77 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Cairns
#1 Family Hotel in Cairns
#1 Romantic Hotel in Cairns
#4 Best Value Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (238)
Room & Suite (158)
Pool & Beach (60)
Dining (18)
Hotel & Grounds (238)
Family and Play Areas (46)
Bathroom (1)
Questions & Answers
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Mandy3
19 November 2017|
Answer
Response from Laurelin B | Reviewed this property |
Hmmm, I’m not sure. They definitely had gocart hire. And they have a designated bike track. But we had our bike with us, so didn’t need to look into hire. Perhaps give them a buzz to check. 😊
2
Votes
mel732017
10 July 2017|
AnswerShow all 7 answers
Response from Ralph M | Reviewed this property |
It's a holiday park, we found it comfortable, if patrons have a severe back injury and have sleeping arrangements needed I suggest call the park itself, I'm sure they would do their utmost to accommodate your needs.
0
Votes
kiwi_i_am
28 May 2017|
AnswerShow all 2 answers
Response from CCHRManagement | Property representative |
We have three departures per day during the week to the city and the major shopping centres and two per day in the weekends.
1
Vote
Room Tips
"Tropical cabins are great for families."
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"choose a cabin"
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"If you wish a quiet cabin, ask for a cabin away from the pool, playground areas."
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"Rooms towards the back of the resort would be quieter away from the highway."
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