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Cairns Coconut Holiday Resort

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Cairns Coconut Holiday Resort
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744 Reviews from our TripAdvisor Community

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Showing 712: English reviews
Reviewed 15 November 2016 via mobile

We had a great time here last with a bunch of friends and all of our kids. There was enough to keep everyone entertained and everyone could pick the accommodation they liked! We had a cheaper cabin and it was a great option for the family.

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Helpful?
Thank Tina N
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Tina N, Thank you very much for making the time to send in your review. It is great to read that you found we had plenty of activities to keep everyone entertained and you had a great time here with your friends. We hope that you will be able to return at some time in the future.

Melbourne, Australia
Reviewed 10 November 2016

If you're after a stay that's very relaxing where you know children from about 3-11 will have an awesome time, I'd seriously consider 'coconut'. The gardens are really beautiful and taken care of, cabins are looked after and the pools are amazing. We stayed for five days, and only went for a drive to a crocodile farm on one day-...

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Helpful?
Thank KACL-AM780
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear KACL-AM780, Thank you so much for taking the time to send through your great review after your five day stay. Our grounds staff do take a lot of pride in the presentation of the resort so they will be pleased to read your compliments. It is great to read your comment that "This holiday has been the best one...

Cairns, Australia
Reviewed 9 November 2016 via mobile

Stayed in a villa with my husband and nieces who live in cairns they absolutely loved it. Still can't stop talking about the water park and bouncing pillows. If you stay here there is simply no reason to leave the park as there is so much to do. I have stayed before and will stay again. Great to see there...

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Thank Rockcairns
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Rockcairns, Thank you very much for sending in your excellent review. It is fantastic to read that your nieces "absolutely loved" their stay with us. We don't manage the café ourselves but I will pass on your compliments to the managers. Our free pancake breakfast on Thursday mornings certainly is a favourite with our guests. We look forward to...

Toronto, Ontario, Canada
Reviewed 7 November 2016

The resort is located about 15 minutes away from the city area. Not too bad if you have a car. We stayed in the resort for four nights. Self check-in for late arrival was pretty straight forward. The first night upon arrival we saw couple of baby cockroaches in the bathroom. The second night after a whole day out at...

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Helpful?
Thank AJ L
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear AJL, It is very disappointing to read about your experience with the cockroaches and we do apologise for this. Our pest contractors treat each accommodation three times per year and they were working through the resort while you were staying which is why we were able to move you to a freshly treated room. It is extremely rare that...

Canberra, Australia
Reviewed 3 November 2016

Spent week here. It was an excellent place, we'll run, clean and comfortable. Caravan sites were spacious and shady, which is what you need in the heat. We thoroughly enjoyed our stay. Would recommend it to all caravaners. It's especially good for those with children.

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Helpful?
Thank Boldnomad
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Boldnomad, Thank you so much for sending in your great review, we really do appreciate this. It is fantastic that you were able to spend a week with us and that you were so happy with your site and the park overall. It is great to read that you "thoroughly enjoyed" your stay and we would like to thank...

Romsey, Australia
Reviewed 3 November 2016

We stayed in a Villa near the pool, great location. The Villas themselves were very clean and had everything that we needed for our stay. The kids loved all of the amentities at the park, especially the water park. We also noticed that security was exceptional. Great little shop and restaurant. Will definitely stay there again.

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Helpful?
Thank Pommy66
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Pommy66, Thank you very much for submitting your five star review following your recent stay with us. It is fantastic to read that your children "loved" all of the facilities that we have on offer to keep them occupied. We don't manage the café and shop ourselves so I will pass on your comments to the managers. We look...

Gold Coast, Australia
Reviewed 29 October 2016

This is a wonderful resort for families, there are plenty of things for children to do such as games area, playground, pedal carts, movies every night, jumping pillows. There are two pool areas you can spend time in, spas in these areas - warm & cold, water fun park for the kids as well. We have just spent a week...

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Thank PaulineIan M
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear PaulineIan M, Thank you very, very much for writing your fantastic review. You are absolutely spot on when you say there is plenty for the children. With over 20 free activities the children tend to be ready for bed early allowing plenty of time for parents to relax and enjoy the surroundings. It is great to read that you...

Reviewed 26 October 2016

Best water park... Best service and hospitality would so stay again. My mum stayed here and we joined her for a night.. Kids loved it and so did we. Value was great I would recommend anyone to stay here

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1Thank Amanda T
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Amanda T, Thank you so very much for making the time to submit your five star review. It is great that you were able to join your Mum and sample our hospitality and facilities. I will pass on your comments to our staff. We do hope that you may be able to return another time.

Reviewed 23 October 2016 via mobile

Amazing place! We have stayed here twice in 8 years and the park has only got better and better! The facilities are first class and the staff are so very friendly and helpful. We paid the extra for the deluxe ensuite site which gave us our own washing machine and dryer ( which saved us a fortune at the laundry)...

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1Thank Wendy K
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Wendy K, Thank you for coming back and for your great review! I will certainly pass on your compliments to our staff as they do appreciate the feedback. It is great to read that you were able to sit , relax and enjoy the gardens. We do hope that we will be able to welcome you back at some...

Devonport, Australia
Reviewed 21 October 2016 via mobile

Great park for the whole family, several pools, water park for the kids. We stayed on a powered site, plenty of room, gardens really well presented, and all staff friendly and helpful. Bathrooms probably the best in Aus. This place won the Gold Award last year and I can see why, well done guys. Will be back.

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Helpful?
Thank Flyin F
CCHRManagement, Manager at Cairns Coconut Holiday Resort, responded to this review

Dear Flyin F, Thank you so much for sending through your excellent review. I will pass on your compliments to our staff as they really do appreciate this. We are wrapped that you enjoyed your stay so much and its great to read that you will be back to visit again.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Family-friendly self-contained accommodation with the most amazing range of free activities including heated SPLASH water park, under sixes indoor playground, adults only therapeutic hot spa, mini golf, the NEOS interactive playground, two heated (and cooled) resort pools, monster Jumping Pillows, tennis court and much, much more. Accommodation choices range from luxury three bedroom Condos, fully self contained Villas with two bathrooms to Tropical Cabins and sites for caravans, motorhomes & tents. Multi award winning including 7 times winner of the Australian Tourism Award for Best Tourist & Holiday Park. ... more   less 

Additional Information about Cairns Coconut Holiday Resort

Address: 23-51 Anderson Rd, Cairns, Queensland 4868, Australia (Formerly Cairns Coconut Caravan Resort)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $120 - $173 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cairns Coconut Holiday Resort 5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Cairns Coconut Holiday Hotel Cairns
Cairns Caravan Coconut Resort
Hotel Style:
#1 Romantic Hotel in Cairns
#1 Family Hotel in Cairns
#1 Luxury Hotel in Cairns
#3 Best Value Hotel in Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Coconut Holiday Resort staff and other travellers.
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Questions? Get answers from Cairns Coconut Holiday Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with pool views are great so you can relax on your balcony and watch the kids! :)”
 of 5 bubbles kryds, 21 Feb 2017 | Read review
“All cabins seem to be in a good location. It's really well set out. Maybe choose away from the splash park if you want to avoid noise.”
 of 5 bubbles KACL-AM780, 10 Nov 2016 | Read review
“Ask for a room next to the water park. It has an open view to the field.”
 of 5 bubbles AJL343, 7 Nov 2016 | Read review
“No tips really, every villa/unit is central to all the activities.”
 of 5 bubbles paulineianm, 29 Oct 2016 | Read review
“one near the front to go all to the activities.”
 of 5 bubbles 599paceyw, 19 Oct 2016 | Read review
5 of 5