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Cairns New Chalon

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1 room 2 adults 0 children
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Cairns New Chalon
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64 Reviews from our TripAdvisor Community

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There are newer reviews for Cairns New Chalon
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Showing 59: English reviews
Reviewed 1 January 2015

We went to the hotel thinking we would enjoy a couple days away from home for new years and thought we could invite some family to come have a swim and a bbq for lunch we thought you're allowed to have visitors at hotels as long as they're not staying because we been to a lot of different hotels and...

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Helpful?
3Thank Emily A
CAIRNSNEWCHALON, Manager at Cairns New Chalon, responded to this review

Hi Emily: It is our motel policy that Pool and BBQ facility only provided for in home guests to use. It had been written down on the registration form. Book a room for a night for $69 and brought more than 10 guests outside of the motel for swimming and BBQ party for a day. Young people outside of the...

Reviewed 9 December 2014

When ring in to book, don't expect the friendly reception of the previous owner. The current staff have zero customer service skills and barely speak English. They answer the phone in a very poor manner and I had to repeat everything I said at least three times, including spelling out the name of the business person I was booking in...

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3Thank Freightgood
Cairns, Australia
Reviewed 19 October 2014

We picked this hotel because of the price - the cheapest we could find, as we fancied a break from hostel life. There are many good things about the hotel, the staff seemed friendly, the room was cleaned daily (sheets changed, new toiletries & tea/coffee supplied), the pool was nice (although a shame the slide was broken) and it was...

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3Thank Lydiad27
Crewe, United Kingdom
Reviewed 3 June 2014

We were in a hurry to find a place for the night and low on funds, looking at the photos on Expedia, it looked reasonable so we booked online. We drove up in the dark and immediately wondered if we were at the right place. No one was in reception and after quite a wait, someone turned up and gave...

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2Thank Missyjinx
Brisbane
Reviewed 28 May 2014

The motel is on the south side of Cairns so is some way out of the main Cairns area. The price is great for those on a budget. Shopping centre is not within walking distance although there is a MacDonalds which I would NOT recommend buying anything from. Rooms OK, although air conditioner very noisy and ceiling fan only had...

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1Thank Linda R
Townville, South Carolina
Reviewed 29 January 2014

The motel is old and worn, but very clean. The staff was most friendly and helpful. They let us leave our car there while we went diving for 5 days for no charge. There is a good pool area that is located in the courtyard.

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1Thank cjd
Bangalore, India
Reviewed 27 January 2014

We stayed as a family of 6, and got 3 inter-connected rooms and a good price. The place is a bit away from the city - so unless you have your own car or transport arranged, it could be tough. There is a McDonalds and a grocery store within walking distance. The rooms are Ok - we had ours in...

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1Thank BhaskarNS
London, United Kingdom
Reviewed 16 January 2014

The staff at this resort are incredibly friendly and helpful. The lady on reception allowed us to swim in the pool for a few hours before check-in as we arrived early and even moved our room up the priority list so it would be cleaned faster and we'd have somewhere to get out of the sun. Very comfortable beds with...

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Thank Billy P
Dunstable
Reviewed 7 December 2013

Very helpful ladies at reception, we arrived early hours of the morning and they had arranged our rooms for us and a place for us to pick up keys as they shut at 7pm. rooms clean and maid restocked tea coffee and made beds and left fresh towels every day. lots of information about activities in the area in reception....

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1Thank Louise P
Townsville, Queensland, Australia
Reviewed 14 November 2013

If you are looking for bells and whistles and a place within walking distance to the city then this is not the place for you.......but, if you are looking for a cheap, clean, quiet room then this is the place for you. Its a bit tired but we are only sleeping here. There is a pool, although the slide is...

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Thank Julie A

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Cairns New Chalon

Address: 702 Bruce Highway, Cairns, Queensland 4870, Australia (Formerly Best New Chalon)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $68 - $120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cairns New Chalon 3.5*
Number of rooms: 36
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Also Known As:
Best Western Cairns
Cairns Best Western
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Questions & Answers

Questions? Get answers from Cairns New Chalon staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“2nd floor overlooking the pool area”
 of 5 bubbles May_Obial, 18 Oct 2016 | Read review
“Two story complex, ground floor units better for older guests.”
 of 5 bubbles 214geyersed, 21 Sep 2016 | Read review
“Ask for first floor room.”
 of 5 bubbles scan1man, 31 May 2015 | Read review
“I Stayed opposite to pool side”
 of 5 bubbles AhmedabadSanjeev, 13 Jan 2015 | Read review
“None this is a very poorly hotel no matter what room you're in...”
 of 5 bubbles emilya2015, 1 Jan 2015 | Read review
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