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Bay Village Tropical Retreat

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Bay Village Tropical Retreat
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468 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Reviewed 3 weeks ago

I was there for business and found the location to be good - very close to esplanade, and approx. 15-20 mins walk to restaurants and cairns central. The room was a standard room and met these requirements, with the staff being helpful and friendly. I needed an iron/board for work the next day, however none in my room. They were...

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1Thank Kylie F
Reviewed 3 weeks ago via mobile

Cairns in itself is a beautiful place as u always must be knowing it. I happen to stay there for three days with my family . I had a two bedroom service aprtment on the 3rd floor. It had evrything u cud ask for -clean rooms , beautiful large french windows , amazing view , well equipped kitchen and nice...

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Thank ajeet s
Perth, Australia
Reviewed 5 January 2017

I arrived early in the evening, it was dark and raining but the female staff member showed me to my room and where facilities such as restaurant, laundry were then insisted on carrying my luggage up the stairs. That was the only time on my trip throughout Cairns help with luggage was even offered let alone provided. The room was...

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Thank TravelBugCx
melbourne
Reviewed 28 December 2016

My wife and I stayed there for 4 nights in Nov. We have free upgrade from a standard room to a studio room which is very spacious. As shown in the name of the hotel, you can feel that you are staying in a tropical area with the surrounding trees in the hotel. The lady in the reception is very...

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Thank Traveller57Melbourne
Cremona, Italy
Reviewed 9 November 2016

I was traveling with a group and an excursion to the reef was a must,so we stopped in Cairns. We had been booked into a small hotel, five minutes walk from the Esplanade. When we arrived our expectations were totally met: clean rooms, nice refreshing pool and friendly staff. Once again, a good choice.

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Thank Manuela D
Norwich
Reviewed 2 November 2016

Good location just 5 minutes from Esplanade and 20 minutes walk into town. Our room was overlooking a busy street. The swimming pool smelt and friends only used it once. Our breakfast was confusing, the staff made it more confusing. The aircon units in our bedrooms failed and one unit could not be fixed. The engineer tried to fit an...

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Thank Andrew S
Kolkata (Calcutta), India
Reviewed 31 October 2016

Ideally located in a serene atmosphere. The hotel is spacious and so are the rooms. It has greenery inside with lot of trees and gives the feeling of retreat. The staff are friendly and are always at your service. It doesn't have the look of the modern day hotel but if one needs an ideal laid back vacation this is...

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Thank pratimc
Reviewed 26 October 2016 via mobile

Room is ok, could use a good cleaning. Pool very small, have not used it. Continental Breakfast is not the best, would recommend to buy food in the supermarket instead. But free WiFi and possible to do some laundry.

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Thank cambal77
Laughlin
Reviewed 13 October 2016

Our room was very small and had a step up to bathroom which made it somewhat dangerous at night. It was so dark we had to open the door to read. We never did figure out how to regulate cooling system. There is nice restaurant and good continental breakfast was included with our booking. There were two straight back chars,...

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Thank Marilyn S
Tartu, Estonia
Reviewed 12 October 2016

Nice and clean. Has everething you would need. Staff is friendly and helpful. We stayed in one of the room on second floor and since windows open to the atrium it can be bit noisiin the morning when guests drag their suitecases. As for the location I suppose it can be far from city center if walking is difficult due...

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Thank katre2016

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Bay Village Tropical Retreat

Address: Cnr Lake & Gatton Sts, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $112 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Bay Village Tropical Retreat 3.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Bay Village Tropical Retreat Hotel Cairns
Bay Village Tropical Retreat Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Bay Village Tropical Retreat staff and other travellers.
9 questions
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Sarnia, Canada
20 days ago

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Questions? Get answers from Bay Village Tropical Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Non-smokers should ask for accommodation away from smoking tables”
 of 5 bubbles , 1 Feb 2017 | Read review
“No lift. Hopefully service you receive from staff will match mine.”
 of 5 bubbles TravelBugCx, 5 Jan 2017 | Read review
“The apartments are in a separate block so all the same.”
 of 5 bubbles 141AndrewS141, 2 Nov 2016 | Read review
“Stay in the first floor rooms,”
 of 5 bubbles pratimc, 31 Oct 2016 | Read review
“There is no elevator, so be prepared to lift your luggage up stairs unless you get ground floor room.”
 of 5 bubbles MarilynS5, 13 Oct 2016 | Read review
5 of 5