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Hides Hotel Cairns

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Hides Hotel Cairns
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324 Reviews from our TripAdvisor Community

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Showing 255: English reviews
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Jeju, South Korea
Reviewed 7 February 2017

Feels like a dodgy motel from the 80's. Beaten up walls, poking furniture, ad hoc TV setup, opaque windows, rolling bed on tile, and Wi-Fi is paid unlike many other hotels in the area. Better amenities and better kept can be had in Cairns.

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Helpful?
Thank wonderfullyrich
Darwin NT
Reviewed 12 January 2017

I have never been more disappointed. This aged and basic hotel has a very fancy website with fabulous photos which are very deceiving. On arrival the desk staff were lovely and couldn't be more helpful. To get to our room we travelled up a relic of an elevator - old school charm - modern day risk. The room was very...

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Thank kidfree4me
Surfers Paradise, Queensland, Australia
Reviewed 11 January 2017

Very central, right in the heart of the city and walking distance to absolutely everything. Basic room in an old building with winding corridors. Breakfast on the balcony was a nice touch. Front door gets locked if you stay out too late.

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Helpful?
Thank Hugh J
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

Hi Hugh J, Thank you for your review, and glad you enjoyed your stay at Hides Hotel, including the location and complimentary light breakfast on the balcony. The front doors to reception do get locked at night time, however there are staff members available to let in any late arrivals. We hope you choose to stay with us again in...

Sydney, Australia
Reviewed 5 January 2017

I can only describe this hotel as rustic. Great Location but very noisy. Rooms, in fact hotel in need of renovation. Rooms only cleaned every 4 days which is ok if they remember. Daily breakfast of toast, cereal and boiled eggs. Pidgeon's were a problem with droppings on the balcony and railing. Great if you are on a budget but...

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Helpful?
Thank jjelm
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

Dear jjelm, Thank you for your review of Hides Hotel Cairns. We are glad to hear you enjoyed the hotels CBD location, and appreciated the complimentary light breakfast. In relation to housekeeping, the type and frequency of cleaning services that we offer is determined by the room and rate that is offered at the time of booking. We apologise if...

Fremantle, Australia
Reviewed 28 December 2016

Nice and clean hotel and decently priced for the area. About a 3 star hotel in terms of amenities. Front desk were very friendly and were accommodating of our very early arrival. Close to basically everything but also quiet in the rooms.

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Thank Naweed S
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

We are very glad you enjoyed your stay with us, Naweed S. Thank you for your review, your feedback is greatly appreciated. Kind Regards, The Manager Hides Hotel Cairns

Hampshire, United Kingdom
Reviewed 8 December 2016

I had decided to arrange a trip to Australia from UK at fairly short notice and my travel agent, for unfathomable reasons, recommended this place as a mid range 3 star hotel. On arrival I was horrified at the dark dingy tiny room that had been allocated to us in the older (sorry heritage ) part of the hotel. I...

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Thank markmywordManchester
Perth
Reviewed 4 December 2016 via mobile

Staff was very helpful in organising taxis and offering recommendations for dinner. Room was spacious with a shared bathroom and toilet. Everything was tidy and clean. Breakfast was provided, only option for the gf-df intolerant is tea and boiled eggs. There was bread, cereal, tea, coffee, and fruit juice. Great for a one night stay when not looking for luxury,...

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Thank orange-diva
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

Hi orange-diva, Thank you for your review. We are glad you found our staff to be friendly and helpful, the hotel to be in a great location, and everything to be clean and tidy. We hope you choose to stay with us again in the future. Kind Regards, The Manager Hides Hotel Cairns

Derby, United Kingdom
Reviewed 29 November 2016

I had a very pleasant 3 night stay at this hotel. The breakfast was basic, but sufficient and the location is very central. The staff are incredibly helpful and friendly. Would recommend this hotel to friends visiting Cairns

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Helpful?
Thank Jo M
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

Thank you for your review, Jo M. We are glad to learn you enjoyed your stay at Hides Hotel Cairns, and found our staff to be helpful and friendly, and complimentary light breakfast to be sufficient. We hope you choose to stay at Hides Hotel Cairns again in the future. Kind Regards, Hides Hotel Manager

Reviewed 23 November 2016

Really enjoyed our 5 day stay in Hides Hotel. Stayed in the older part of the Hotel with lovely high ceilings, the staff were helpful and relaxed. Breakfast on the veranda must the best location in Cairns. The laser show on the pavement outside our room was stunning. An ideal central location for visitors who want to enmjoy themselves in...

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Helpful?
Thank Lennon20
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

Hi Lennon20, Thank you for your excellent review, and we are very please to hear you enjoyed your stay at Hides Hotel Cairns, including breakfast on the veranda, our friendly staff, central location and the heritage charm of the hotel. We hope to have you stay with us again in the future. Kind Regards, Hides Hotel Manager

Sheffield, United Kingdom
Reviewed 10 November 2016

Built in 1885 this old hotel is very tired and needs refurbishing. Room comfortable (92) but very noisy as there are vents/air conditioning for the whole hotel on the roof outside the window. Had a long walk to the ladies shower/toilet. Many rooms do not have ensuite facilities. Continental breakfast included, taken on balcony was plagued by pigeons. Wouldn't stay...

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Helpful?
Thank Ann P
OceanGroup, Manager at Hides Hotel Cairns, responded to this review

Hi Ann P, Thank you for your review of Hides Hotel, Cairns. We are glad you found your room (number 92) was comfortable and that you enjoyed our complimentary continental breakfast during your stay. Our guests do have the choice of enjoying their breakfast inside in the dining space provided or outside on the expansive balcony. The dining room is...

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Amenities

Highlights
  • Breakfast included
  • Room Service
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hides Hotel Cairns offers affordable accommodation right in the heart of Cairns. It is surrounded by restaurants, pubs and shops and is only a short walk to the Casino, Reef Fleet Terminal, Esplanade Lagoon Pool, Cairns Central Shopping Centre and Kuranda Railway Station. With the convenience of public transport 100 metres from reception and a tour desk to book all your tours that will collect you from our Hotel, you will be able to enjoy the Great Barrier Reef, Daintree Rainforest, Kuranda Village and all of what Tropical North Queensland has to offer. Hides Hotel Cairns is a preferred and recommended leisure property for the tourist, corporate, family and large groups visiting Tropical North Queensland. It offers both the comfort and convenience of a modern, large and comfortable hotel or the nostalgic charm and grace of budget heritage rooms. ... more   less 

Additional Information about Hides Hotel Cairns

Address: 87 Lake St, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $74 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hides Hotel Cairns 3.5*
Number of rooms: 102
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Also Known As:
Hotel Crocodile Hides
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Questions & Answers

Here's what travellers have asked, with answers from Hides Hotel Cairns staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont book here until they put some money into it.”
 of 5 bubbles kidfree4me, 12 Jan 2017 | Read review
“Aviod rooms over PJ. O'Briens Irish pub”
 of 5 bubbles jjelm, 5 Jan 2017 | Read review
“ask for a room not above the night club.”
 of 5 bubbles Robelle275, 23 Sep 2016 | Read review
“Look for something else”
 of 5 bubbles TracyR687, 14 Sep 2016 | Read review
“Choose a room in the new section of the hotel, looking away from the street.”
 of 5 bubbles 201MichaelL, 14 Aug 2016 | Read review
5 of 5