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Balaclava Hotel

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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21 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Reviewed 15 February 2017 via mobile

Absolutely disgusting. From the entry doorway having hair and dead insects (that have been there so long they have dust on them) to the pubic hair coated toilet and bathroom, this room was Feral. Dead flies adorned the bedhead and the fridge door.

Thank 1pollyrob
Mackay, Australia
Reviewed 4 January 2017 via mobile

I have stayed in better for less. A terribly run down smelly room, the beds seem comfortable. Online pictures we have seen don't resemble every room. If any. If you have allergies stay somewhere else.

Thank ODin R
Darwin, Australia
Reviewed 16 November 2016 via mobile

Staying here isn't that bad but their rooms need updating and refurbishing, cleaners should clean the room more and look at the cutleries since its stained and not properly washed. Stained carpets. Their food is good though so that's their redeeming factor.

Thank Kris R
Reviewed 13 October 2016 via mobile

A mate and I stopped in for a feed couple nights ago, we're lucky as a new menu had just started. After 10or so min trying to decide what to eat,bouncing back and forth between four dishes that all sounded so good I couldn't decide,eventually the rump and ribs triumphed. So glade...the ribs were soft and so flavoursome. The awesome...

Thank Sam R
Cairns, Australia
Reviewed 7 October 2016

dark dingy very cold (air c) food awful $14 pensioner meal worth $0.much better locally available cazalys,woree tavern which is similar but super friendly staff and $10 meals I have been many times but a plate of cold veges with hot fish was the end.

Thank m0ss40
Reviewed 29 August 2016 via mobile

We filmed cockroaches running around the register while trying to order Enough said Facebook reviewed it and management removed the video and gave a half hearted response Nearly an hour and a half for food Used to be our go to place for a decent pub feed not anymore though AVOID HERE

Thank AustenBuckley
Townsville, Queensland, Australia
Reviewed 26 August 2016 via mobile

We travel to Cairns from Townsville once every three weeks or so to visit Grandma . We stay at the Balaclava for its convenience and pricing. While service and food is excellent, the rooms could do with some maintenance, painting and carpet.

2Thank Milton S
Cairns, Qld
Reviewed 1 August 2016

Had the $14.90 steak for lunch. Awesome. Cooked well ( blue!!) with chips and salad, hard to beat. Service was prompt and the meal was definitely a meal. Beer was cold. Could not fault and will go back again. Even better was Dan Murphy next door

2Thank jimmyboyqld
Mackay, Australia
Reviewed 16 July 2016

Battling to be two stars. The room was dirty, mould in shower. Stayed with a group for four nights. Men's underpants found under the bed, blood on the sheets. Housekeeping needs to be checked as they do not do an adequate job. Bins not emptied, floors not swept or vacuumed, towels not replaced, beds not made. SAME SHEETS ON OUR...

1Thank Jayne J
Reviewed 6 May 2016

Balaclava Hotel was perfect for what we required. Checked in Late, slept and left early! Room was Clean. Right on the main highway in which made it easy to find. Plenty of Carparking. plus, still open to grab a cold drink when we checked in after midnight. Also has Free Wi-Fi.

1Thank Nathan M

32 photos of this hotel

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11/06/2017 12/06/2017
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  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Balaclava Hotel in Cairns is a family friendly hotel, located along the main highway, just 3 kilometres from the city centre and the world famous Cairns Marina - your gateway to the Great Barrier Reef! The hotel has all you need to enjoy a long or short stay - enjoy a steak at our award winning Graziers Steakhouse, unwind after a long day at the Sports Bar, or keep the kids entertained with one of our face painting events. Our friendly staff look forward to helping you enjoy your stay in Cairns. ... more   less 

Additional Information about Balaclava Hotel

Address: 423 Mulgrave Rd, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $86 - $100 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Balaclava Hotel 3*
Number of rooms: 29
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Questions & Answers

Questions? Get answers from Balaclava Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Opposite Reception area quieter”
Grace465, 15 Sep 2015 | Read review
“Don't expect the Ritz Charlton”
DavidM_9, 14 May 2015 | Read review
“Ask when you check-in for a Quite room down the back.”
Stan1245_13, 17 Dec 2014 | Read review
“Find another motel to stay at!”
L_D_HSydney, 9 Aug 2012 | Read review
4 of 4
US$62* /night
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Prices are for 1 room, 2 adults
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