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Cairns City Sheridan

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Cairns City Sheridan
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300 Reviews from our TripAdvisor Community

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Showing 275: English reviews
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Perth, Australia
Reviewed 6 days ago NEW

Unfortunately paid for four nights in advance, once we got into the room it smelt a bit strange but just thought it was because it had been closed up for a while, but going in to the bathroom later that evening after going into town, found there was mould everywhere, it was a health hazard, so asked to leave the...

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Thank gdavies55
Derby Uk
Reviewed 1 week ago

Offered room on third floor without a lift. At 72 I do not want to carry heavy cases up 3 floors. Room was poor so complained and was given room by pool. Do not be taken in by the photos. Second room was better with a good shower. Security poor. I wedged the door overnight. Breakfast pretty poor. This is...

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Thank MistletoeDerbyUK
Cairns, Australia
Reviewed 3 weeks ago via mobile

Stayed here for about 5 nights total. The staff are pretty helpful and the pools are pretty good but if you manage to sleep through the noise of your little fridge or the noise from someone else next door or the noise from the plumbing in the place then you'll be woken up at 6am by cleaners.

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Thank gallianojack
Reviewed 3 weeks ago via mobile

If you are after a budget no frills room for a night or two then you have come to the right place. Rooms are fair, A/C needs upgrade and showers could do with some extra bleach but overall for the price it's ok. Our stay with children was pleasant. The pool area is nice and kept our son amused for...

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Thank Michael K
Yarraville, Australia
Reviewed 18 January 2017

Simple but adequate for my one night stopover before proceeding further. Clean and comfortable. Close to Cairns airport. Staff encountered very helpful. There is no restaurant but there are eating options nearby.

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Thank Nola1948
Stockton-on-Tees, United Kingdom
Reviewed 2 January 2017 via mobile

Arrived New Years Day. The Daughter in law and her family were originally given a "room" which looked as if it had been previously used as a changing room for the pool. Not a good start to be honest, but they got moved to a "more suitable" room. This room flooded due to heavy rain in the early evening! Not...

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Thank JeffRel
Reviewed 21 December 2016 via mobile

We stayed just for a night, and a quite glad it wasn't much longer. It's definitely not what you pay for. The bathroom was very grubby, one of the lights were broken and the Aircon was spitting out water when we put it on. Very disappointing.

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Thank Robyn G
Reviewed 9 December 2016 via mobile

This is by far the worst hotel I have ever visited. The room was beyond filthy, some issues include: 1. Mouldy tiles and vanity in the bathroom 2. Severe water damage to the bathroom vanity, all of the laminate is swollen 3. Cockroaches everywhere 4. Worn out uncomfortable beds 5. Mouldy walls 6. Stained towels 7. Not enough power points...

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Thank Sarah B
Evergem, Belgium
Reviewed 6 December 2016 via mobile

Stayed here in a family room with our three kids. Room was more soulless cheap youth hostel standard than hotel but to be fair the it was very large. And beds reasonably comfortable. Fine to use as we did as a one night stop over after a late flight but I would not stay longer. Free wifi as advertised not...

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Thank Neil646
Lincoln, United Kingdom
Reviewed 9 November 2016 via mobile

This is the worst hotel, actually it is a MOTEL I have ever seen. The photos do not portray the actual Poor state of the pool and rooms who ever took them deserves an oscar for photographic enhancement they were despicable and shameful. The receptionist a poor young girl called Laura was so helpful however as we were checking in...

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Thank M8bne

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
City Sheridan is located close to the city center of Cairns, regarded one of the most popular hotels in a region that is viewed to be a must visit destination in the world. Cairns is surrounded by lush rainforest, beautiful tropical waters and scenery that has to be seen to believe. Staying with us at the City Sheridan you will be located within a 10 minute walk to Cairns best city attractions including; Cairns central shopping center, large number of world renowned restaurants catering for all cuisines, plenty of lively bars and clubs, Cairns Civic Theater, Cairns Convention Center, Cruise Ship Terminal, Bus Terminal, Museum, Arts Gallery, Train Station, Reef Fleet Terminal and the Reef Casino. City Sheridan is also only a 5 minute drive from the airport. ROOMS Our rooms are large in size and cleaned daily. We offer free wireless internet throughout the hotel. All rooms have their own private bathroom and balcony that opens the rooms to the wide open tropical weather and scenery. For in room entertainment your room has a 32-inch TV with free in house movies. Other inclusions is a microwave, fridge with mini-bar, iron and ironing board, hairdryer, safe, tea and coffee making facilities, and a desk with chairs. Your balcony is furnished with a table and 2 chairs. FACILITIES City Sheridan facilities include a tropical outdoor swimming pool with cascading waterfall, tour booking desk, guest laundry, and onsite car parking. City Sheridan also has the Sheridan Lounge Bar, a great place you can meet other travelers and share your stories while enjoying a beverage. The Sheridan Lounge Bar also has a computer terminal with free printing facilities. SHERIDAN RESTAURANT Sheridan Restaurant serves continental breakfast buffet daily from 7:00 am through to 10:00 am. Enjoy your morning breakfast poolside in the company of tropical palm trees and a cascading waterfall. SHERIDAN LOUNGE BAR: After a day out enjoying all the fantastic adventures that the Tropical North Queensland has to offer, relax pool side with a drink chosen from our large selection of beers, wines and spirits. TOUR DESK: City Sheridan tour booking agents are always available to help you through the large variety of adventure options. Great Barrier Reef, Cape Tribulation, and the Daintree are just a couple of the more popular attractions, and for the thrill seekers; skydiving, bungee jumping, hot air-ballooning, or white water rafting might be more your style, with over 200 adventures on offer, there is definitely something for everyone. CHECKING IN: Reception is open from 7:00 am to 9:00 pm daily. If you are arriving after 9:00 pm, the phone that is located on the front reception doors will direct call an after-hours service. If you are arriving after 9:00 pm, please let us know. ... more   less 

Additional Information about Cairns City Sheridan

Address: 157 Sheridan St, Cairns, Queensland 4870, Australia (Formerly Best Western)
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $87 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cairns City Sheridan 3*
Number of rooms: 31
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Also Known As:
Best Western City Sheridan Hotel Cairns
Comfort Inn Cairns
Cairns Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Cairns City Sheridan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not pay in advance and wait until the air conditioners have been upgraded”
 of 5 bubbles gdavies55, 21 Mar 2017 | Read review
“Ground floor, no stairs when travelling with luggage.”
 of 5 bubbles Nola1948, 18 Jan 2017 | Read review
“go elsewhere”
 of 5 bubbles 54cmp, 11 Jul 2016 | Read review
“If you have heavy luggage it is a struggle to the floors”
 of 5 bubbles KeithC145, 5 Jul 2016 | Read review
“There are no ground floor units and there is no lift - difficult forthose of us who have trouble with stairs”
 of 5 bubbles Remlig, 29 Jun 2016 | Read review
5 of 5