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Reef Palms

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Traveller (175)
Room & Suite (295)
Pool & Beach (53)
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Overview
  • Excellent53%
  • Very good35%
  • Average8%
  • Poor2%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (662)
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313
210
48
13
13
Show reviews that mention
All reviewsmotel offersfree shuttle to the airportclose to the airportgreat hostsshuttle servicetaxi ridecock and bullminute walkcontinental breakfastflight pathkitchen facilitiesspent nightsquiet locationsmall kitchentown centrelovely poolonly stayed one night
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1 - 5 of 597 reviews
Reviewed 1 week ago via mobile

I stayed at the Reef Palms during a business trip. Staff were incredibly helpful and friendly. Simple but delicious room service menu for dinner. Great breakfast menu, loved my hot breakfast before a day at the office. My room was clean and very spacious with...More

Thank Mary S
Response from Jay E, Owner at Reef PalmsResponded 1 week ago

Thank you Mary for your feedback and we look forward to having you with us again

Reviewed 2 weeks ago

Close to the city centre and restraunts around there. nice and decent size rooms and food menue is good. Great place to kick back and relax near the pool and have a BBQ. Staff catered for your needs and helped with planing activities.

Thank marktrain84
Reviewed 2 weeks ago

Update from last time we were here, rooms are nice and spacious. The food on the menu is great and its not just breakfast now but it a proper all day menue. Me and my husband really enjoyied our stay and we were taken care...More

1  Thank sofiapelagrino
Response from Jay E, Owner at Reef PalmsResponded 2 weeks ago

Thank you for taking the time to review our Motel. We are receiving great feedback on our new menu, glad you enjoyed it too! We hope to see you back again when you visit Cairns.

Reviewed 2 weeks ago

What a find loved this place. Thank you to the management team who were just wonderful to deal with, they made are holiday so special. Our room was lovely and clean and enjoyed the pool. The advise from the staff re what to do and...More

Thank leebell1
Response from Jay E, Owner at Reef PalmsResponded 2 weeks ago

Thank you for leaving this great feedback. We work tirelessly to make sure all our guests have an exceptional holiday, so it is always incredibly rewarding to read reviews like yours. We cannot wait to welcome you back!

Reviewed 3 weeks ago via mobile

Our stay was wonderful. We were upgraded to luxurious suite of rooms. The breakfast was good but not up to standard of some places I have stayed. Staff were helpful and courteous. Location is first class with views over marina and close to lots of...More

Thank Doug C
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Laundry Service
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$81 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$81 - US$123 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Romantic Hotel in Cairns
#7 Family Hotel in Cairns
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (175)
Room & Suite (295)
Pool & Beach (53)
Dining (17)
Amenities (21)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
AndyP1998
August 3, 2017|
AnswerShow all 7 answers
Response from Jay E | Property representative |
Breakfast included is not a cooked breakfast, If breakfast is included in your room rate , you can add a cooked breakfast for an extra $8.00
0
Votes
loveoftravel2015
April 5, 2017|
AnswerShow all 7 answers
Response from triharder9990 | Reviewed this property |
You can easily call a cab or have it prearranged. The shuttles don't run that early.
1
Vote
tracyhenry
January 21, 2017|
AnswerShow all 5 answers
Response from Dave R | Reviewed this property |
We arrived about 11 pm , got a taxi to the hotel , the staff knew we were coming and gave us a code to open the box where our room keys were . They told us what room we were in and that was that . very enjoyable hotel
0
Votes
Room Tips
"Rooms available on park side."
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"There is no lift so a ground floor maybe important for some guests."
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"There are ground floor rooms, if you have trouble wuth steps."
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"We were on the ground floor, it was excellent."
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