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Cairns Harbour Lights

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692 Reviews from our TripAdvisor Community

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Showing 656: English reviews
Melbourne, Australia
1 review
Reviewed 6 days ago NEW

Great location on the water and close to shops, restaurants and all water activities. Hotel staff very helpful and room was well equipped and serviced daily. They upgraded our room which was fantastic. Had a beautiful water and city view. The hotel was away from the main drag so was a bit quieter. Lovely cafes at your doorstep.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Ronald T
Atherton, Australia
1 review
Reviewed 1 week ago NEW

Accommodation is in a great locality; no parking facilities and had to park over the road in wet weather; room was not fully cleaned; fans at full blast, and smell of wet carpet? Overpriced for the service.

Review collected in partnership with Accorhotels.com

Helpful?
Thank 834colinr
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Colin, Thank you for your feedback and I am sorry to hear about the wet carpet in your room upon arrival. I will certainly investigate to ensure it does not happen again. I hope you will give us another chance in the near future to better serve you. Kind Regards, Adriette More 

Perth, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago

Room was nice, Clean and well presented. No parking was somewhat difficult having to find parking space away from the hotel.. There was a slight issue on check in which the staff refused to look into, this started the stay with a sour taste.. We stayed for two nights and apart from our mishap at check in the rest of... More 

Helpful?
Thank brucelogan79
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Bruce, Thank you for your feedback regarding your stay in January. I have investigated your concern, and the staff member whom you were dealing with at the time is no longer working here. The hotel is currently undergoing a soft refurbishment, so I hope during your next visit to Cairns you will stay with us again. Kind Regards, Adriette More 

Yungaburra, Australia
Level Contributor
23 reviews
Reviewed 1 week ago

We are locals from the Tableands and we are regular visitors to Cairns. We have apartment and hotel hopped all over the city and we can honestly say that this is now our preferred accommodation. We are also members of Accor Vacation Club and Accor Le Club so we get two for one dining at many places in Cairns but... More 

Helpful?
Thank garryandr0byn
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Garry and Robyn, Thank you for your great feedback. I will certainly pass it onto the team and we look forward to welcome you back. Kind Regards, Adriette More 

Cairns
1 review
Reviewed 1 week ago

Reception staff were average, cleaners were friendly. Studio room was tiny, but clean. No parking, caused a headache having to find parking for a 4x4. Had to search for pool. Not value for money. Bed was comfortable but the sheer curtains on the glass doors didn't block streetlight shining straight through. Maybe apartment would be better? Dundees (kickstart) Breakfast was... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank 148alyses
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear 148alyses Thank you for sharing your experience. I am sorry to hear that you could not find a car park, and unfortunately we have very limited car parks available at the hotel. We are currently undergoing a soft refurbishment, including block out curtains, so I am confident next time you visit, the streetlight would not bother you. The one... More 

Melbourne, Australia
Level Contributor
85 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 2 weeks ago

We regularly visit Cairns but this was the 1st time that we stayed at Cairns harbour Lights .... and boy, are we glad that we did? Located right on the water at Cairns Marina on Trinity Inlet you have magnificent balcony views of the water, mountains and boating activity. From our balcony we even got a great photo of the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank geoffp475
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear Geoff, Thank you for your great feedback and we look forward to welcome you back soon. Kind regards, Adriette More 

Sydney, Australia
1 review
Reviewed 3 weeks ago

Room was nice and clean but faint smell of cleaning detergent on entering the room. Balxony nice with water view. Great location - convenient to all. Staff friendly. Pool small but covered and nice view from too.

Review collected in partnership with Accorhotels.com

Helpful?
Thank allanb602
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Dear allanb602 Thank you for sharing your experience and I am glad you enjoyed your stay overall. We look forward to welcome you back, Kind Regards, Adriette More 

Hong Kong, China
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Booked a 1-bedroom apartment and the room was very spacious. The view is great facing the Hilton hotel but still can have a view of the sea. Just a few minutes walk to the cruise terminal, which would be a great choice if you would go for a cruise to the famous Great Barrier Reefs. Plenty of restaurants downstairs and... More 

Helpful?
Thank Natalie0303
Adriette M, General Manager at Cairns Harbour Lights, responded to this review

Thank you Natalie for sharing your feedback. I am glad you enjoyed your stay overall and I do appreciate that the reception renovations can cause inconvenience and I do apologise. Fortunately, it is only temporary and the end result will be a big improvement on what we currently have. We look forward to welcome you back soon, Kind Regards, Adriette More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

We booked a one bedroom apartment, for 7 nights. We were on the 3rd floor overlooking the Hilton. Position of the hotel was away from the main 'drag' of the esplanade, which is a short walk away. Still a fair few people around, not too quiet and definitely not noisy. The accommodation was clean and serviced daily. The only negative... More 

Helpful?
Thank Debra L
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Debra, Thank you for your feedback. I am glad you enjoyed your 7 night stay overall. I also appreciate your feedback regarding the low water pressure, and we will certainly investigate this. I hope to welcome you back soon, when you are next in Cairns. Kind Regards, Adriette More 

Queensland, Australia
Level Contributor
39 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 October 2016 via mobile

Booked room through Qantas Hotels for good deal. Studio room. Check in effortless. Room very clean, nice view out to south end of Harbour (or inlet). On floor five. Bathroom quite large, the shower area very large. Hot water immediate, water pressure very good. The location of Harbour Lights is probably the best one could have while in Cairns. Central... More 

Helpful?
1 Thank qantas_traveller
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Qantas Traveller, Thank you for sharing your feedback, I appreciate the time you have taken. I am glad you enjoyed your stay overall, and with our current refurbishment and spring cleaning, I am confident the mould smell will be disappearing. We look forward to welcome you back, Kind Regards, Adriette More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Cairns Harbour Lights

Address: 1 Marlin Pde | CityPort Harbourfront Complex, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $142 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Harbour Lights 4*
Number of rooms: 94
Reservation Options:
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Also Known As:
Cairns Harbour Lights Hotel Cairns
Harbour Lights Apartments Cairns
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Questions & Answers

Here's what travellers have asked, with answers from Cairns Harbour Lights staff and other travellers.
6 questions
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Questions? Get answers from Cairns Harbour Lights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a Marina view”
 of 5 bubbles brucelogan79, 26 Nov 2016 | Read review
“Higher rooms may have Moree of a view.”
 of 5 bubbles 223vickis, 6 Oct 2016 | Read review
“View = price, if you aren't staying long. Just keep that in mind.”
 of 5 bubbles OptimisticNYC, 25 Sep 2016 | Read review
“Request a room high up and looking over the harbor!”
 of 5 bubbles sarahbY3131ZP, 18 Sep 2016 | Read review
“Request for a room with a balcony with water views”
 of 5 bubbles SmileLaughLoveT, 7 Sep 2016 | Read review
5 of 5
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