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We overnighted enroute Bali/Brisbane and were hoping that this hotels refurbishment programme was completed. I had requested a higher floor with a decent bed when I made the reservation. The very pleasant and accommodating reception staff kindly booked us in a little earlier than usual...More
Thank Terry M
Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 19 April 2016
Thank you for your feedback and sharing your experience with us. Unfortunately we have not started our refurbishment program at all. The painting of Levels 2 and 3 have been completed, and we have just started on Level 4. All of the concerns...More
We had a two room apartment that was perfect for a family of 4. Only a few minutes walk to the night markets, restaurants and the lagoon. The room was very clean and with a fully functioning kitchen and laundry in the room a long...More
1 Thank JPWilso
Response from CNSHarbourLights, Manager at Cairns Harbour LightsResponded 5 April 2016
Thank you for taking the time to post your review. I'm glad to see you enjoyed Cairns Harbour Lights and the local area. Its great to see that the team also got a postive mention I will pass this onto them.
Upon arriving we were told they didn't have many car parks and was on a first in basis, so we had to park our new car on a busy street. Couldn't book a park for following days just had to see each day, never got...More
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Response from CNSHarbourLights, General Manager at Cairns Harbour LightsResponded 3 April 2016
Thank you for taking the time to review the Cairns Harbour lights hotel. Unfortunately we only have 27 car parking spots available at the hotel please accept my apologies for none being available during your stay.
Hopefully we will welcome you back to...More
We booked an apartment at Cairns Harbour Lights for one week, and then we ended up extending our stay twice (in 3 different apartments). Staff was extremely helpful and always managed to accommodate our requests, even when we requested to extend our stay with very...More
Response from CNSHarbourLights, Manager at Cairns Harbour LightsResponded 3 April 2016
Thank you for you positive feedback especially regarding the team I will make sure to pass these comments onto them.
Thank you for the feedback regarding the WIFI we are looking at improving this system in the future.
We look forward to welcoming...More