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Cairns Harbour Lights

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Cairns Harbour Lights
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732 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Reviewed 15 September 2015 via mobile

Overall it was a very good experience. The location is excellent as everything is within a short stroll (tourism, shopping, food, casino, parks). We all really liked the ultra modern design as well, however I do not completely agree with the open bathroom design into the master bedroom. For new couples some privacy is good! Staff were friendly though there...

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Helpful?
Thank Robert H
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Hi Robert, Thank you for your great feedback. I will certainly pass your positive comments onto the team. I also appreciate your feedback regarding the bathrooms. Kind Regards, Adriette

Brisbane, Australia
Reviewed 6 September 2015

I have been to Cairns several times recently for work and thought this looked like a good place to stay when I went back on holiday. The hotel is less than 10 years old, but the rooms were showing signs of wear and tear. In particular, the bathroom door was a struggle to open and close. The room was spacious...

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Helpful?
Thank Minda84
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Minda84 Thank you for your feedback and I am please to let you know that we will be starting our soft refurbishment during the first week of December, which will give the hotel a whole new look and feel. I look forward to welcome you back to our newly refurbished hotel. Kind Regards, Adriette

Cairns, Australia
Reviewed 4 September 2015

The staff were just lovely, the room huge and location spectacular! I read through some reviews and was very anxious before I checked in but my stay exceeded my expectation. The room was very clean and while some furntiure will require an update (e.g coffee table) you will not get better for the price paid.......this should be $300 a night...

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Helpful?
Thank vbrown5318
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear VBrown, Thank you very much for your positive feedback. I will certainly pass it onto my team, who will be encouraged to keep on providing the service that they are. I appreciate your feedback and thank you for taking the time to tell us about your experience. I look forward to welcome you back, Kind Regards, Adriette

Reviewed 2 September 2015

Located at the end of the Cairns Esplanade Harbour Lights is nice and close to everything in Cairns. It's a short walk to Bars, Resturants and of course all the Tourist Shopping. Very Clean and reasonably priced. Only shortfall is it's essentially an apartment complex so doesn't have room service to speak of, however a number of restutants down stairs...

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Helpful?
Thank Paul T
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Paul, Thank you for your feedback. With the wide variety of restuarants surrounding the property, we have seen that guests prefer to soak up the views on the boardwalk or pier. We do have an agreement with Dundees Restaurant, who delivers room service for your convenience. Kind Regards, Adriette

Yungaburra, Australia
Reviewed 1 September 2015 via mobile

Me and my new wife wanted another couple of days in cairns right around the start of the big festival and harbour lights where just so helpful and well priced we couldn't have asked for a better room lots of space everything a new husband and wife could want.

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Helpful?
Thank Denis R
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear Denis, Thank you for your positive feedback. I am glad you enjoyed your stay, and hope you will come back for your anniversary. Kind Regards, Adriette

Perth, Australia
Reviewed 31 August 2015 via mobile

We booked this as our flight back to Perth was at 6pm and we were coming back from Mission beach! We have two very young children! It isn't a kids friendly hotel! Very echoey and I know this sounds weird but trip hazards all through the hotel room! All four of us stubbed our toes on different occasions!! It's bathroom...

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Helpful?
Thank travherrm
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Hi Travherm, Thank you for your feedback and insight into the functionality of the room. I appreciate your time to provide this feedback and we will review the matter with our maintenance department. Kind Regards, Adriette

Gloucestershire, United Kingdom
Reviewed 31 August 2015

Very helpful staff. I was traveling Australia on my own and prior to leaving I was in contact with the hotel manager who was very friendly and helpful - responding to emails almost immediately. Its in a great location, close to the nightlife, markets and harbour. Nice, clean rooms & very comfortable beds.

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Helpful?
Thank Emily L
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Hi Emily, I am glad to hear to that you enjoyed your stay and I hope to welcome you back soon. Kind Regards, Adriette

Reviewed 30 August 2015

Staff were really helpful and friendly. Seems that the front desk systems are a bit slow but the staff were great. The one-bedroom apartment we stayed in was lovely, spacious and clean. Toaster blew the fuses on the first morning so they replaced it. We ran the dishwasher twice but it wouldn't finish the cycle and clean the dishes. The...

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Helpful?
Thank Elvis201094
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Hi Elvis, Thank you for your great feedback. I will certainly share it with the hotel team, as it would serve as an encouragement to them to keep up the good work. I have also noted your feedback regarding the front office systems and some maintenance issues in your room. I can assure you that we are addressing those. Hope...

Brisbane
Reviewed 29 August 2015 via mobile

Stayed one night for business. Room was spacious with great view. Awesome toiletries. Check out was a little slow but overall would be very happy to stay again. Great spot, great access to boardwalk. Short walk to restaurants. Clean and well presented facilities.

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Helpful?
Thank alibarfoot
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Dear alibarfoot, Great to receive feedback such as yours and will certainly pass it onto the team, Kind Regards, Adriette

Port Douglas, Australia
Reviewed 29 August 2015

Nice hotel friendly staff the view was great room very big one bedroom with cooking facilities bed was huge king bed pretty comfortable but getting old needed a new one pretty pricey really but overall we were happy

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Helpful?
1Thank Michael R
CNSHarbourLights, General Manager at Cairns Harbour Lights, responded to this review

Hi Michael, Thank for your positive feedback. I am happy to let you know that we will be undergoing a refurbishment start of next year, that will address most of your concerns. I hope to welcome you back to the hotel soon, Kind Regards, Adriette

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Cairns Harbour Lights

Address: 1 Marlin Parade | CityPort Harbourfront Complex, Cairns, Queensland 4870, Australia
Region: Australia > Queensland > Cairns Region > Cairns
Price Range: $145 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cairns Harbour Lights 4*
Number of rooms: 94
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Also Known As:
Cairns Harbour Lights Hotel Cairns
Harbour Lights Apartments Cairns
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want the views of the ocean/harbour you need to book 2-3 bedroom units apparently not 1 bedrooms.”
G2223ALandrewh, 12 Apr 2017 | Read review
“Get a room with a view”
Steve-70, 11 Apr 2017 | Read review
“Any room is nice but the higher up the better views.”
Stavros1953, 11 Apr 2017 | Read review
“We stayed in 901 just beautiful”
minnieShellharbour, 10 Apr 2017 | Read review
“Harbour view is a must”
102robp, 22 Mar 2017 | Read review
5 of 5