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Grosvenor in Cairns

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Traveller (20)
Room & Suite (21)
Pool & Beach (7)
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Overview
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“stay there again”(12 reviews)
“night owl”(2 reviews)
“washing machine”(7 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness centre
4 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (142)
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All reviewsstay there againnight owlwashing machineone bedroom apartmentno elevatorbottle shophandy locationwalking distancethe wi fireef fleet terminalfirst floorbit datedpool areathe great barrier reeftourssupermarketroomy
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61 - 65 of 135 reviews
Reviewed December 8, 2013

Grosvenor apartments separate themselves by their personalised service, a husband and wife team who really do try to ensure your stay is perfect. As an example, the air conditioning wasn't working properly in our room and Brian immediately not only found us another room but...More

Thank hopkinson
Response from Brian099, Manager at Grosvenor in CairnsResponded April 20, 2014

We do appreciate you taking the time to leave a review and thank you for your comments and feedback. We do everything we can to ensure our guests have the best stay possible at Grosvenor in Cairns but occasionally things do go wrong or break...More

Reviewed October 17, 2013

We stayed in the Grosvenor in July for three nights. We had a two bedroom apartment which had everything you could possiby need. The reception staff were very helpful, and aided and abetted by a delightful spaniel, lots of tail wagging but no barking. We...More

Thank Hilary M
Response from Brian099, Manager at Grosvenor in CairnsResponded April 20, 2014

Thank you Hilary for taking the time to leave a review. We appreciate your comments and are really pleased you enjoyed your accommodation so much, indeed your short holiday in Cairns. 'Jazz' (the tail wagging spaniel) gets very exited by new arrivals and just wants...More

Reviewed October 16, 2013

This is a good place to stay.Rooms are spotless,quiet,plenty of undercover car parking,very helpful reception and tour desk.Check in was a breeze,and the lovely lady on reception had booked us on a few tours we wanted to do,all we had to do was relax and...More

Thank brfromtheisa
Response from Brian099, Manager at Grosvenor in CairnsResponded April 20, 2014

Thank you for taking the time to post a review; they are all helpful in our endeavors to provide the best service possible to our guests. Your comments are appreciated and we have passed them onto Pam who is a very valuable asset to our...More

Reviewed October 10, 2013

We recently stayed six nights at the Grosvenor. The rooms were spacious and had everything we needed-except to say that whenever we used the AC,a pump would come on and make a loud noise. We contacted management who did offer us another room,but by then...More

Thank Bundle38
Response from Brian099, Manager at Grosvenor in CairnsResponded April 20, 2014

Thank you for taking the time to leave a review of your stay at Grosvenor in Cairns and we are glad that you found the apartment spacious and containing everything you needed. The pump on the air-conditioner was found to be faulty and was replaced...More

Reviewed September 21, 2013

My husband and I stayed 10 nights at the Grosvenor Apartments early in September. We had an online special which included discounted accommodation and a dinner voucher at a nearby Italian restaurant which was very good value. Both Brian and Anne were extremely helpful and...More

1  Thank Barb C
Response from Brian099, Manager at Grosvenor in CairnsResponded April 20, 2014

Thank you for taking the time to leave a review and for your positive comments about your accommodation and our service to you. Our website only 'Hot Deal' is great value for just the accommodation but then there are the added bonuses of the Restaurant...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Dry Cleaning
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
Details
Price range
US$85 - US$140 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available
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Traveller (20)
Room & Suite (21)
Pool & Beach (7)
Dining (1)
Family and Play Areas (6)
Questions & Answers
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Shelly W
February 16, 2018|
Answer
Response from Brian S | Property representative |
Hi Shelly - The fastest and cheapest way to travel to the Reef Fleet Terminal is by taxi. The trip will take about 7 minutes and cost about $12 for 4 people (we can book the taxi for you in advance) which is cheaper than... More
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Votes
Room Tips
"rooms near pool very good"
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"Try to avoid rooms on McLeod Street"
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"I wake up every morning to bird song and the trickling of water in the pool. Upper floor should be quieter..."
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"Rooms up top would be quieter as it is fully tiled."
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