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2018-01-29 2018-01-30
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    Sheraton Grand Mirage Resort, Port Douglas

    Port Douglas Road, Port Douglas, Queensland 4877, Australia
    011 61 7 4099 5888
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    2018-01-29 2018-01-30
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    US$206
    US$166
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    Traveller (305)
    Pool & Beach (63)
    Storyboard
    Overview
    • Excellent50%
    • Very good29%
    • Average13%
    • Poor4%
    • Terrible4%
    Travellers talk about
    “seafood buffet” (21 reviews)
    “pool bar” (33 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.5 Star Hotel
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    Rooms
    Jan 29Jan 30
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (483)
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    1 - 5 of 467 reviews

    Reviewed 2 days ago

    Stayed for 5 nights for the second time in 2 years. Absolutely LOVE this place. It starts when you walk in and are kindly greeted from all staff at reception and throughout the stay. The pools are the best. Amzing grounds that are well maintained....More

    Thank Joshthorp
    Hotel's Favourite
    Reviewed 2 weeks ago

    Had breakfast here a few times , great value for money. DEVINE. The grounds and pools are too die for.The rooms are gorgeous also. A must to come and stay and eat here. The staff are all so very friendly, keep up the great work.

    Thank Sonja G
    Reviewed 4 days ago

    We had a very enjoyable family holiday over Christmas and NY. The hotel was fully booked, but didn’t feel crowded at all, very spacious and relaxing, amazing pools, breakfast is excellent. Service was fantastic and the location is great for a base. We travelled with...More

    Thank Lisa K
    Reviewed 5 days ago via mobile

    We drove from Cairns to Port Douglas in morning. To my surprised that my room was ready 4 hours before check in time. Then hotel also provided complimentary Champagne and one small box of chocolates for special occasion. Thank you Reservation Manager Sabrina for arranging...More

    1  Thank Sandrine Q
    Reviewed 6 days ago via mobile

    Hotel was ok but lacked atmosphere. The hotel has loads of opportunity to allocate space for activities for kids to do but they missed the boat there. Food options were not great and lacked variety a which left us having to go to town as...More

    Thank mrswilliams860
    Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded 4 days ago

    Hi mrswilliams860, Thank you for your feedback and whilst I am pleased you enjoyed your time at the resort overall I am concerned regarding the comments in relation to the food offerings & missed opportunities for Kids activities throughout your stay. Please accept my apologise...More

    About
    Awards & Recognition
    GreenPartner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$171 - US$394 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Spa Hotel in Port Douglas
    • #5 Business Hotel in Port Douglas
    • #6 On the Beach Hotel in Port Douglas
    • #11 Luxury Hotel in Port Douglas
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 294
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Agoda, Orbitz, Priceline, Travelocity, Hotwire, Cancelon, HotelQuickly, Evoline ltd, getaroom.com and TripOnline SA so you can book your Sheraton Grand Mirage Resort, Port Douglas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Port Douglas
    • Also Known As
    • Sheraton Mirage Port Douglas Hotel Port Douglas ,
    • Sheraton Port Douglas ,
    • Port Douglas Sheraton
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    Traveller (305)
    Pool & Beach (63)
    Room & Suite (49)
    Dining (18)
    Hotel & Grounds (253)
    Bathroom (12)
    Business Centre & Event Rooms (5)
    Nearby
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    Ask a question
    Questions & Answers
    Tassie21
    26 November 2017|
    AnswerShow all 2 answers
    Response from Alessandro C | Reviewed this property |
    I don’t think they are heated, because to be fair in Australia it is not really cold, but when I swam in them, they were very warm. I hope this helps
    0
    Votes
    babmadsa
    25 October 2017|
    AnswerShow all 8 answers
    Response from SunYogis | Reviewed this property |
    There is, but you’ll be waiting all day to be served there because the other side of the bar is so busy. We gave up ringing the bell to be served at the swim up bar and got out, walked around to main bar instead.
    0
    Votes
    Room Tips
    "Villa 108 is excellent 3 Bar, modern with everything you may possibly need"
    Read review
    "Lagoon view room if budget allows."
    Read review
    "recommend pool or lagoon edge rooms for easy access to a swim"
    Read review
    "Rooms are stunning especially if you have a room with the pool view."
    Read review
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