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Sheraton Grand Mirage Resort, Port Douglas

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Traveller (559)
Room & Suite (110)
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Overview
Hotel website
Port Douglas Road, Port Douglas, Queensland 4877 Australia See on map
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
Additional information
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Offers from Sheraton Grand Mirage Resort, Port Douglas
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Rooms
Nov. 4Nov. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (720)
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695 results
Traveller rating
350
195
86
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LanguageEnglish
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350
195
86
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All reviews seafood buffet feast restaurant lagoon room pool bar in room dining direct access duty manager main restaurant tour desk salt water room was spacious walk along the beach shuttle service rooms are great the great barrier reef pool side four mile beach
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1 - 5 of 695 reviews
Reviewed 2 days ago via mobile

This was my second visit and we so enjoyed the trip. Had a lagoon edge suite with direct access to the beautiful pools. Friendly professional staff, well appointed room and fantastic breakfast buffet. I suppose only down side is that it is popular with families...More

Thank JohnMT_Manchester
Hotel's Favourite
Reviewed September 12, 2018

This is by far the best hotel we have ever stayed at. The rooms are great and quite spacious for 2, the bathroom is also roomy. The bed and pillows are amazing. The golf course is picturesque and staff are very helpful but the best...More

3  Thank Michelle T
Reviewed 5 days ago via mobile

Stayed here 3 years ago the service & friendliness of the staff was exceptional from reception to wait staff to the grounds man could not fault them. When checking in this time we were informed that a sum of $600 ($100 per day we stayed...More

1  Thank lrejin
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded 4 days ago

Dear Irejen, Thank you for your review following your recent stay. Your comments are truly valued, and it is concerning that service expectations on this occasion has left a less than a favorable impression of your stay. Should you choose to return to the resort...More

Reviewed 5 days ago via mobile

This hotel is way overpriced for its current state. It’s like stepping back in time to the 80’s in parts of the hotel. There is no atmosphere, no decent activities, no service at all, staff look the other way or hide to not have to...More

4  Thank Scott D
Response from Steve M, General Manager at Sheraton Grand Mirage Resort, Port DouglasResponded 4 days ago

Dear Scott D, Thank you for sharing your detailed feedback on your stay and raising areas where your expectations were not exceeded on this occasion. I have shared your comments with the relevant department heads to follow up on your points raised. Thank you once...More

Reviewed 5 days ago via mobile

Really nice time here at hotel overall. Staff are what make the stay to be honest. Especially one girl in the buffet tent we had and she also in the bar later on as well really helpful, approachable and efficient, all staff very good. For...More

Thank ejsmith2018
View more reviews
About
Description
The only beachfront property on famous Four Mile Beach, Sheraton Grand Mirage Resort Port Douglas is an iconic piece of paradise in Tropical North Queensland. Situated between two World Heritage wonders, Great More Barrier Reef and Daintree Rainforest, it denotes a treasured tropical getaway. Awarded the Best Refurbished Accommodation for 2017 by Queensland Hotels Association, the Resort boasts five-star guest rooms, suites and villas offering captivating views of the lagoon pools and tropical gardens, and features 2 hectares of swimmable lagoon pools, an 18-hole golf course and private poolside cabanas. Starwood Preferred Guest ® Members may receive special accommodation and dining discounts when booking direct. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Free Parking
Bar/Lounge
Pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Golf Course
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Spa
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
295
Price range
US$175 - US$411 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Mirage Port Douglas Resort
Also Known As
Sheraton Mirage Port Douglas Hotel Port Douglas
,
Sheraton Port Douglas
,
Port Douglas Sheraton
Location
Australia > Queensland > Port Douglas
Hotel class
Awards & Recognition
GreenPartner
Certificate of Excellence
GreenPartner
Certificate of Excellence
Contact Information
Hotel Style
Business
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
295
Price range
US$175 - US$411 (Based on Average Rates for a Standard Room)
Formerly known as
Sheraton Mirage Port Douglas Resort
Also Known As
Sheraton Mirage Port Douglas Hotel Port Douglas
,
Sheraton Port Douglas
,
Port Douglas Sheraton
Location
Australia > Queensland > Port Douglas
Photos
Traveller (559)
Room & Suite (110)
Pool & Beach (99)
Dining (26)
Business Centre & Event Rooms (5)
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Questions & Answers
Ask a question
trixi28
October 10, 2018|
Answer
Response from stuman48 | Reviewed this property |
I do believe so.
0
Votes
Lollipop123
October 7, 2018|
AnswerShow all 3 answers
Response from Needlepointaddict | Reviewed this property |
The hotel is very nice. But I did find the front desk staff not very helpful. The breakfast there is fabulous and if u have a car then getting into town for lunch or dinner is a good idea. Lots more choices in town... More
0
Votes
Room Tips
"Offers a variety of rooms."
gaterobyn
1 week ago
Read review
"Room with direct pool access"
Lynne1912
2 weeks ago
Read review
"Make sure you know exactly what you have chosen."
rayhZ4003XA
2 weeks ago
Read review
"Booked through MyHoliday website so got a cheaper deal. Room on second floor was ok, could get separate..."
kempannev
4 weeks ago
Read review
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