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Mantra in the Village

Traveller (41)
Room & Suite (42)
Pool & Beach (13)

About

Location
Cleanliness
Service
Value
Located in the centre of Port Douglas, Mantra in the Village characterises the sophisticated yet casual atmosphere of this seaside boutique style accommodation. Mantra in the Village has been designed to enhance the airy Tropical North Queensland climate, with all-weather verandas, slide back louvres and timber shutters all prominent features. Offering a range of accommodation from hotel rooms to self-contained One and Two Bedroom Suites, all rooms include air conditioning, ceiling fans, hairdryer, iron and ironing board, tea and coffee making facilities, cable TV and DVD. Our One and Two Bedroom Suites offer the extra convenience of a separate kitchen and a private balcony complete with whirlpool spa. Featuring a large Roman-inspired pool and spa with mosaic tiling, cascading waterfalls and fountains set amongst tropical landscaped gardens. The resort offers complimentary parking, in-room internet connection and lift for easy access to the car park, rooms and apartments.
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Property amenities
Pool
Free Parking
Babysitting
Golf Course
Laundry Service
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Room features
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Family
HOTEL CLASS
295Reviews
73Photos
3Q+A
28Room tips
Traveller rating
  • 65
  • 115
  • 67
  • 33
  • 15
Time of year
Traveller type
Language
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  • English
Popular mentions
My stay was my second visit to Port Douglas, this time introducing my wife of five months to the resort.We have previously stated at other Mantra resorts.On this occasion we were disappointed to find that the po area was being refurbished and so was out of use for our whole
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Review collected in partnership with this hotel
Response from RobynB1709, Manager at Mantra in the Village
Responded Nov. 12, 2018
Dear Tom S, Thank you for taking the time to leave your comments during your recent stay at Mantra in the Village in Port Douglas. Congratulations on your recent nuptials! We are sorry to hear that our pool closure notifications did not reach you. All websites displayed these planned works the month prior to works commencing and until completed. Notifications were sent to all guests however we apologise if this did not reach you. Kind Regards, Robyn & Team
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Great location. A very clean and quiet room. Comfortable bed. Free parking - very tight entrance. They have a no party policy which for us is great for us. There are 4 Manta's in Port Douglas, ours being the cheapest. Coles Supermarket is 100m from Hotel.
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Review collected in partnership with this hotel
Response from TammyG1662, Supervisor at Mantra in the Village
Responded Oct. 30, 2018
Dear pstapl683860, Thank you kindly for sharing your positive feedback. This is incredibly valuable to us. We hope that you return in the near future. Feel free to join our wonderful loyalty program to receive discounts and benefits on all future bookings. Kind regards, Tammy & Team.
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Great location right in town, but away from the main street so a little quieter. Good facilities in room and nice and spacious. Reception not always open during quiet season, but easy service via phone with the Mantra Heritage. Travelled for work, but am looking forward to
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Review collected in partnership with this hotel
Response from TammyG1662, Supervisor at Mantra in the Village
Responded Oct. 30, 2018
Dear Jasmine P, Thank you kindly for sharing your positive feedback. This is incredibly valuable to us. We hope that you return in the near future. Feel free to join our wonderful loyalty program to receive discounts and benefits on all future bookings. Kind regards, Tammy & Team.
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We stayed in a spa suite and were very grateful of the small kitchenette, and large living area. The pool was unfortunately closed for renovations the majority of the time we stayed, however they did give us access to another mantra pool a few blocks away. Only downside was not
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Response from TammyG1662, Supervisor at Mantra in the Village
Responded Oct. 30, 2018
Dear Nat2160, Thank you kindly for taking the time to share you feedback, This is valuable to us for the continual improvement of our services. We are delighted that you enjoyed your room facilities and location. Our reception is manned at Mantra In The Village all year round, although our team may not always be seated at the desk due to having to go and help our guests when needed. We are sorry about the pool area renovations but we feel it is important to maintain our facilities to the best possible standard. We always offer our guests and alternative hotel to stay in close by when we have scheduled works going on and we are sorry if this was any inconvenience at all. We would love to invite you back to see and enjoy our freshly updated pool area. Please feel free to contact myself personally and I will ensure you are looked after during next stay. Warmest regards, Tammy & Team
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This hotel is well located close to restaurants, shops etc towards the inlet end of Port Douglas but let’s itself down in so many other ways. No one in reception most of the time we were there so we had Togo to Mantra Heritage if we needed anything like pool towels, safe key or
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Response from TammyG1662, Supervisor at Mantra in the Village
Responded Oct. 30, 2018
Dear Patricia F, Thank you for sharing your experience at Mantra In The Village. I am saddened to hear that this was not the usual positive and memorable experience that we are able to provide. We take our customer service protocol very seriously and I would like to investigate your service further. I invite you to call me direct if you wish to discuss the details. Patricia we have a staff member available for you 24 hours a day if needed by simply dialing 9 from your room phone as stated on arrival and written in your welcome packs. I'm sorry that you were not aware of this and felt you had to walk next door to Heritage for your requirements when our receptionist was not on the desk. We would have been more than happy to room move you had we known your bed was unsuitable for you. We hope this does not discourage you from staying in one of our other lovely Port Douglas properties in future. We would be more than happy to assist you in finding something suitable for you. Kindest regards,
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining
Photo provided by managementMantra in the Village
2 Bedroom Apartment
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Dear 391robynh, We have elevator access to all floors however we do not have railings and fittings for physical disabilities. We are happy to arrange something for special needs. Please contact us directly to organize.
0 votes
Definitely has a lift and is only three stories high.
0 votes
Show all answers
Is there free wi-fi?
Do they have a disabled room, wheelchair friendly ?
0 votes
"Due to potential noise issues, avoid rooms with connecting doors or with windows onto the pool area."
"find another hotel"
"Upper floors are very quiet."
"Go to one of the other Mantras in the town."
"2nd floor spa balcony rooms are spacious."
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PRICE RANGE
US$70 - US$183 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mantra in the village hotel port douglas
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
21
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