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Pullman Port Douglas Sea Temple Resort & Spa

About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Pullman Port Douglas Sea Temple Resort & Spa is a five star resort located on Four Mile Beach, Tropical North Queensland - gateway to the Great Barrier Reef and Daintree Rainforest. This spacious retreat features a range of Port Douglas accommodation styles, situated around one of the largest lagoon pools in the Southern Hemisphere. Enjoy modern Australian dining in AQUA Restaurant, an invigorating spa treatment in Vie Spa, or a tropical refreshment whilst taking in the spectacular views at the Pool Bar. At Pullman Resort Port Douglas, our friendly team can organise your tours and activities, from rainforest tours to Great Barrier Reef day trips. With the latest wireless technology, Pullman luxury accommodation in Port Douglas will keep you perfectly connected in room and throughout the hotel.
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Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Business Centre with Internet Access
Wheelchair Access
Bar/Lounge
Paid Wifi
Paid Internet
Children Activities (Kid / Family Friendly)
Spa
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Non-Smoking Hotel
Outdoor pool
Public Wifi
Breakfast Available
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Room features
Kitchenette
Suites
Non-Smoking Rooms
Air Conditioning
Accessible rooms
Microwave
Refrigerator in room
Minibar
Good to know
HOTEL STYLE
Safe
Lagoon View
HOTEL CLASS
Reviews & more
1,950Reviews
1,386Photos
33Q+A
100Room tips
Traveller rating
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  • 53
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Show reviews that mention
This place is far away from the town centre and you have to pay for a shuttle to visit bars or restaurants. The room was dated and uncomfortable to stay. Also, get ready for a fight with cockroaches.l
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I'm not quite sure where to start with the Pullman Sea Temple, so maybe I'll start with my biggest complaint.
1/ I'd like to thank you for responding to my email so quickly NOT, I sent an email one week ago today and the website says usually responds in 48 hours, well I think so
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Response from PullmanPortDouglas, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 2 days ago
Dear mjhill1973mh, Thank you for allowing me the opportunity to discuss your recent stay with you this afternoon. Once again I apologise that your initial email was not responded too; this has not been received by the team. We want all our guests to leave having had a positive experience and appreciate all feedback that can only assist us in better improving our offering to our guests, therefore I appreciate you further reaching out to us via TripAdvisor and allowing me to address your concerns. Having personally received your feedback in regards to the size of the balcony within the Studio Spa Room on check out I followed up immediately with your travel agent to ensure that the descriptions that they are providing clients are correct. I apologise that the room booked was not clearly described by your agent at the time of booking. I am disappointed that the other concerns you have raised within this review were not discussed with myself during our exchange on your departure; I would of liked to of been able to address these personally with you prior to your departure as we do not want any of our guests to leave the Resort with such a negative impression. Once again I sincerely apologise that your experience did not meet your expectations, and thank you for providing us with feedback.
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What a great spot hidden in palms. Very quite, away from the hustle and bustle, luxury of every need you might have. Totally enjoyed the surroundings they offer, loved the pool and canals connected. Great friendly stuff as well.
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Response from PullmanPortDouglas, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 3 days ago
Dear erhancopur1, WOW - what a truly wonderful review! We are so thrilled to have been the perfect resort for you during your recent visit to Port Douglas We look forward to welcoming you back again in the near future. Until then, we wish you a wonderful festive season ahead. Warm Regards, Holly Hopkinson (Guest Experience Manager)
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Great place to stay in Port Douglas, best swimming pool in town! Be sure to add breakfast to your stay, well worth the extra cost, no need for lunch! Spa rooms are modern, with a nice balcony and cold air-conditioning, which is a must. Only 5-10 minutes to the main street in P
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Response from PullmanPortDouglas, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 3 days ago
Dear Greghorne09, Thank you for choosing to stay with us and for reviewing us on Trip Advisor. We truly value the time you have taken to provide us with feedback I am delighted that you enjoyed your visit! My team and I are so pleased with your comments. Chef is especially happy that you enjoyed your breakfast with us. Thank you for your recommendation and we look forward to welcoming you back again to the Pullman Port Douglas. Warm Regards, Holly Hopkinson
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+5
Only had one night here, but what a lovely hotel. Check in excellent, rooms so big, but wow, the terrace upstairs was fantastic. Bed comfy. All staff friendly. Breakfast ok, but service wasn't the best
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Response from PullmanPortDouglas, Guest Relations Manager at Pullman Port Douglas Sea Temple Resort & Spa
Responded 1 week ago
Dear Dinglejohn, Thank you very much for choosing our resort for your recent stay in Port Douglas and for taking the time to share your review on TripAdvisor. We are glad you found your room comfortable and most importantly that our team delivered its usual friendly service. We appreciate the recommendation and we look forward to welcoming you back again soon. Warm Regards, Holly Hopkinson (Guest Experience Manager)
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Fake balcony
Professional photo exclusively commissioned by TripAdvisorPullman Port Douglas Sea Temple Resort & Spa
The One Bedroom Penthouse Suite at the Pullman Port Douglas Sea Temple Resort & Spa
Professional photo exclusively commissioned by TripAdvisorPullman Port Douglas Sea Temple Resort & Spa
The One Bedroom Penthouse Suite at the Pullman Port Douglas Sea Temple Resort & Spa
Previous
Is there direct beach access for the property?
There is a walk way that gives you access to the beach
0 votes
Hi is the wifi free.?
Hi, yes
1 vote
what does Kids package includes..is it seriously value for money
Studio rooms
Hi Charlieblun - is there any particular information I can provide you on the Studio Rooms?
0 votes
Can the 2 bedroom swim out apartments accomodate 5 people?
Hi livvie6 - yes absolutely the 2 swim out apartments can accomodate 5 adults.
0 votes
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Previous
"Don't chose the spa suite if you want a room with a balcony"
"All of them around the pool.if you have young kids please take extra caution, this hotel is surrounded by water."
"Rooms 141/142 were quite however a little noise could be heard from upstairs and next door although only occassionally."
"The rooms with their own plunge pool are outstanding if you can afford the extra $"
"they are all great"
Previous
PRICE RANGE
US$135 - US$423 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sea temple resort & spa port douglas hotel port douglassea temple resort and spa port douglassea temple port douglassea temple resort port douglas
LOCATION
AustraliaQueenslandPort Douglas
NUMBER OF ROOMS
194
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