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Oaks Lagoons

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719 Reviews from our TripAdvisor Community

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Showing 711: English reviews
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Colac, Australia
Reviewed 4 days ago NEW

Really nice place to stay we had the private pool villa and it was lovely. A little bit out of town but we had a bus company called excellence and they took us into town and back as many times as we wanted all day for the seven days we were there it cost $40 dollars each which was good...

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Helpful?
Thank Jody M
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you Jody, we are very pleased you enjoyed our plunge pool apartment during your stay. Having access to your own pool and is now with the added bonus of a patio spa really gives you the best of both worlds. Thank you for providing the additional information on shuttle options. Port Douglas is blessed with many wonderful café’s and...

Brisbane Region, Australia
Reviewed 1 week ago

I stayed at the Oaks Lagoon for a period of 5 days in a three bedroom unit. It had great facilities, 6 pools good off-street parking and was a short drive from the main street of Port Douglas. There are probably closer hotels but really in Port Douglas - if you are going to see the sights of the area...

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Helpful?
1Thank Robert Charles I
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you Robert for your feedback and acknowledging how our apartments are very spacious for 4 people. Some of these we have actually setup to cater for 6 people as we do get a lot of families particularly during the school holidays. A car does make things very convenient, and I often recommend that since most tours pickup direct from...

Reviewed 2 weeks ago via mobile

My partner and I stayed here for 3 nights over the weekend in one of their spa rooms. The room overlooked the pools as most do. The room was clean and was big enough to accommodate us. Although it potentially needs a repaint soon it was well worth the price we paid. The spa is a nice feature and the...

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Helpful?
Thank Renee G
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thanks Renee for staying with us and great to read you enjoyed the hotel spa room overlooking the pool. We are working on repainting rooms at present during our quiet season. I am pleased our staff helped you enjoy your stay and we hope to see you back again soon.

Shanklin, United Kingdom
Reviewed 3 weeks ago via mobile

A really lovely place to stay - with a choice of 6 lovely, relatively clean pools and sun loungers. I really enjoyed our 5 night stay here, the twin room was large and clean (a bit of wear and tear in the wallpaper but really not an issue) we had a second floor room with a hot tub on the...

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Helpful?
1Thank Annajones90
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for recognising our wonderful employee Tash who is always happy to help our guests during their stay. The spa rooms are very popular with our guests as they are the perfect way to end a long day exploring the Great Barrier Reef or Daintree Rainforest. Thank you for your feedback about the Wi-Fi. This is provided by an...

Reviewed 3 weeks ago

The room was nice and clean with lovely furnishings. The hotel had 6 pools and we were situated right next to one as many others are. The receptionist was very happy and helpful. Great play to stay at a good price

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Helpful?
Thank Carl G
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Hi Carl, we are delighted to hear you enjoyed your stay. It certainly does make a difference having a pool at your door step, our swim out rooms are very popular all year round. We look forward to welcoming you again soon!

Sydney, Australia
Reviewed 3 weeks ago via mobile

Apartments were spacious and equipped with everything we need. Parking is free and the facilities are well maintained. The resort is located right next door to the Mantra and is a short drive or 40 min walk from Port Douglas' main street. The only thing I will say is that internet isn't free for guests and is EXTREMELY pricey, so...

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Helpful?
1Thank RebeccaLH_86
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you Rebecca for taking the time the share your feedback. We offer free internet at our internet kiosk in reception.as well as 30 minutes of complimentary Wi-Fi every 24hrs to our guests. For those who need a little more Wi-Fi it is $18 for 24hrs of use. The 40 minute walk to the main street is extremely popular with...

Australia
Reviewed 3 weeks ago

We stayed here in a 2 Bedroom Deluxe - it was superb accommodation - very spacious and great furnishings. The bedding was just right, the rooms had locking doors between them for privacy and the pools were very good. The bad was: 1. Not many supplies initially left in the room for a 5-night stay - ended up going tp...

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Helpful?
1Thank kotch62
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for this wonderful review, we are so pleased you had such a fantastic holiday with us and your Two Bedroom Deluxe apartment was the spacious accommodation you were looking for. The signal for our WIFI can be trying at times. Port Douglas only has ADSL available. The best proximity to the Wireless Access Point is on the balcony...

Canberra, Australia
Reviewed 3 weeks ago

We have just had an awesome experience staying at this hotel in Port Douglas. The staff are friendly. We upgraded from like a hotel room to an apartment, not that there was anything wrong with the room, my husband and I just wanted more space. Wasn't an issue to upgrade and the room we got was magnificent. The swim out...

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Helpful?
Thank debbiefipad
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you Debbie for this great review. We are so pleased that both rooms worked so well for you both, it is never a problem upgrading anyone to a more suitable room that best suits our their needs. Our one bedroom apartments are lovely and spacious with also the added bonus of a kitchenette and laundry facility. It is fantastic...

Sydney, New South Wales, Australia
Reviewed 3 weeks ago

Staying at the Oaks Lagoon was a real treat. We had a ground floor pool access unit. The unit was really nice and the access to the pool from the unit was a real treat. However, what made this hotel so fabulous is the staff. I interacted with Sherie, Kaisha and Tash who were all absolute stars. Nothing was too...

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Helpful?
Thank Zen W
LagoonsHM, Manager at Oaks Lagoons, responded to this review

Thank you for this very kind review Zen, you have made all the reception staff’s day with your very supportive words as we all pride ourselves in going above and beyond for our guests and is great to read that their service helped make your holiday so memorable. You can’t go wrong with a swim out room and being able...

Cairns, Australia
Reviewed 4 weeks ago

Staff were lovely but although our room looked clean, it had a mouldy smell that was very difficult to ignore and would not dissipate even with the windows open and air con on. There was no allocated parking so if you return later in the evening you may find yourself taking a parking spot on the other side of the...

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Helpful?
Thank sweetpaws
LagoonsHM, Front Office Manager at Oaks Lagoons, responded to this review

Thank you for your feedback we are happy to hear our staff were very welcoming through your holiday. I am sorry to hear that you didn’t feel your stay met your expectations. In regards to the hotel being family friendly we definitely agree, however our rooms can accommodate very well for couples with our Hotel Spa rooms having a lovely...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Just 3 minutes stroll to Four Mile Beach, the new Oaks Lagoons Port Douglas is a relaxed getaway which aims to please with its friendly service, relaxed ambiance and unique ‘lagoon’ lifestyle. There are six lagoon-style pools, from which guests can swim to their apartment balconies, as well as barbeque facilities within a lush landscaped setting to make the most of the tropical breezes. At the Oaks Lagoons, accommodation styles vary, from hotel rooms with large corner spas, to 1 and 2 bedroom apartments complete with gourmet kitchen and laundry facilities. There are also rooms with the ‘swim out’ option or apartments with their own private plunge pool and spa. All rooms offer air conditioning, king beds, broadband connectivity and balcony. ... more   less 

Additional Information about Oaks Lagoons

Address: 2 Langley Rd, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Price Range: $96 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Oaks Lagoons 4.5*
Number of rooms: 127
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Also Known As:
Oaks Lagoons Port Douglas
Oaks Lagoons Hotel Port Douglas
Hotel Style:
#12 Luxury Hotel in Port Douglas
#23 Family Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from Oaks Lagoons staff and other travellers.
8 questions
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Questions? Get answers from Oaks Lagoons staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are good I think the swim out pool rooms would be nice and ours was fantastic with a private pool”
 of 5 bubbles jodym140, 21 Feb 2017 | Read review
“Air- conditioned and very comfortable”
 of 5 bubbles robertcharlesi, 15 Feb 2017 | Read review
“The two bedroom deluxe was excellent. The swim-outs looked cool but we were happy with what we got.”
 of 5 bubbles kotch62, 29 Jan 2017 | Read review
“no tips, we had two rooms and both were good”
 of 5 bubbles debbiefipad, 29 Jan 2017 | Read review
“Your choice ground units had complete pool access - the other floors had spas..”
 of 5 bubbles helenr966, 25 Jan 2017 | Read review
5 of 5