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QT Port Douglas

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QT Port Douglas
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1,132 Reviews from our TripAdvisor Community

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Showing 1,117: English reviews
Reviewed yesterday NEW

My partner and I recently stayed at the QT Port Douglas and were disappointed considering all the good reviews we read beforehand. At the time of booking we requested a cheese platter upon arrival. Unknowingly, we had to call up reception to then order the cheese platter, defeating the purpose of ordering it 'for arrival.' After waiting 45 minutes we...

Reviewed 4 days ago NEWvia mobile

We stayed at QT Port Douglas from 15th to 21st January 2017. The staff are amazing and couldn't do enough for us. The resturant serves amazing breakfast, lunch & dinner. They even cooked the reef fish we caught on our Reef fishing tour. The facilities are just beautiful. I read some earlier negative reviews about this hotel & emailed the...

Management response:

Margaret, we are thrilled you had such a lovely stay with us especially since it was such an important occassion. Thank you for taking the time to write a review, we really appreciate it. We hope to welcome you back soon and again a big congratulations to you both.

da vinci nile cruise
Reviewed 4 days ago NEW

The place is more like a holiday complex than a hotel so consider what you want.The positives for staying here are free swimming area with sun loungers and swim up bar,free adult swimming pool with free gym,tennis,table tennis and pool. The gardens are well kept and nice bar area to relax in the evening with inside and outside areas.Free wi.fi...

Management response:

We appreciate you taking the time to write a review Carol. It sounds like there are many aspects of the resort that you enjoyed, thank you for sharing. Unfortunately we cannot change the layout of the resort as such but we can however make it feel QT quirky with great public areas like the pool and swim up bar, table...

Adelaide, Australia
Reviewed 1 week ago

We stayed at the QT for one night whilst up in Port Douglas visiting family with our toddler. The rooms weren't anything special just a standard room with some QT homewares thrown around which made the room look appeasing. The bed we had was very comfy. Pool was great and the tropical setting and the swim up bar was good....

Management response:

It sounds like you had a lovely little getaway with us Amy. Thank you for taking the time to write a review. We appreciate your feedback about Bazaar, this will be passed on. We hope to welcome you back sooner rather than later!

Sydney
Reviewed 1 week ago

The good: The room was comfortable, great bed, great air conditioning, and the resort is very cool, we loved the pool and the bar, and the general look of the resort. Easy to get a shuttle to town. The blonde lady working at reception is genuinely one of the nicest people we have ever met and really made our vacation...

Management response:

Thank you Sarah for taking the time to share your QT experience. It sounds like you had a lovely stay with us, we appreciate the kind feedback. However, it seems your stay was let down by housekeeping. We apologise this was not up to scratch but your comments have been noted and will be passed on. Hopefully this doesn't deter...

Melbourne, Australia
Reviewed 1 week ago

I have to say that when we arrived reception was awesome! The rooms were okay (just a very average hotel room tarted up with QT product)...but be warned, there is absolutely minimal lighting in the bathroom, so putting make-up on was interesting to say the least! I had read all about the "amazing" buffet at Bazaar Restaurant. All I can...

Management response:

We appreciate you taking the time to write a review. We are thrilled you had a great first impression of the resort but are disappointed you did not receive fantastic service in Bazaar. We are however in the process of hiring and training new staff, some patience is needed here. We understand your frustration and will endeavour to make sure...

Basingstoke, United Kingdom
Reviewed 1 week ago

This hotel on the outskirts of Port Douglas can do with some oversight from management. We arrived after a day on the Great Barrier Reef and our luggage had followed us from the last hotel. The check in was excellent with good inter-personal skills and a friendly welcome. We were taken to our room which was some distance from reception...

Management response:

Philip, we appreciate you taking the time to write an in depth review of your stay with us at QT Port Douglas. While it sounds like you had an enjoyable stay with us, there were a few issues. Thank you for bringing these to our attention. We do often hold events and conferences in our public areas but we always...

Brisbane, Australia
Reviewed 1 week ago

Lovely room, lovely staff, lovely pool. We had a wonderful stay at QT. Great location near Port Douglas and such a relaxing place to stay. The rooms were large and very comfortable and had everything you would need. We would come again.

Management response:

Thank you Anne, it sounds like you had a lovely QT holiday. We look forward to welcoming you back.

Reviewed 2 weeks ago via mobile

When we landed in Cairns , there was a shuttle with our name ready to bring us to QT . We arrived at QT Resort and our room wasn't quite ready just yet as we arrived earlier than expected, the friendly receptionist gave us some towels and drink vouchers to enjoy the facilities until our room ready . We stayed...

Management response:

So glad to hear you had such a fantastic holiday with us Christian. Thank you for taking the time to share your QT experience. It sounds like you left feeling refreshed and relaxed, just what you needed I'm sure. We hope to welcome you back soon.

Reviewed 2 weeks ago

We recently stayed at the QT Hotel for 3 nights. Overall, we had a very pleasant stay and were satisfied with the hotel. PROS: The communal areas are very impressive - when we arrived to check in we were really looking forward to seeing our room! The staff were very friendly and helpful, and we were able to use the...

Management response:

Thank you Stacey for this lovely and very fair review, it's very refreshing. We appreciate the detail and effort you have put into sharing your QT experience. We are so glad you had a pleasant stay with us, it does sound like you had an enjoyable time. Your "cons" have been noted and will be passed on to the appropriate...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Estilo
Estilo
Cuisines: Bar, Australian, Pub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The next instalment in the QT Resorts series, QT Port Douglas, will be ready to bed on May the 12th, 2012.QT Resorts were launched by QT Port Douglas' gorgeous sister resort, QT Gold Coast, and this second coastal paradise will also include signature concepts such as the Bazaar Marketplace dining option that has quickly become the number one rated culinary experience on the Gold Coast. All guest rooms have been given a facelift with new QT beds, 42" flat screen TVs, and hand-sourced stylish fabrics and finishes. You will see in this resort the thread of designer decor that lifts QT Resorts to a new level of sophistication. The addition of 100 sun loungers by the pool can also be seen, forming the perfect vantage point from which to sip the day away. QT Port Douglas has a new open bar area, Estilo, which will be the place where you whet your lips before you dine in Bazaar, and to keep you swimwear ready, we also have begun an update on our gym and leisure offerings. From June until September, you can take in the balmy nights in front of a custom cinematic experience, Moonlight Cinema, designed especially for our guests. This sun kissed resort is a must for a lover of designer hotels and resorts. ... more   less 

Additional Information about QT Port Douglas

Address: 87-109 Port Douglas Rd, Port Douglas, Queensland 4877, Australia (Formerly Rydges)
Region: Australia > Queensland > Port Douglas
Price Range: $155 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — QT Port Douglas 4.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Rydges Sabaya Resort Port Douglas Hotel Port Douglas
Hotel Style:
#2 Business Hotel in Port Douglas
#6 Spa Hotel in Port Douglas
#7 On the Beach Hotel in Port Douglas
#10 Top resorts Hotel in Port Douglas
#17 Luxury Hotel in Port Douglas
#22 Family Hotel in Port Douglas
#24 Romantic Hotel in Port Douglas
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Questions & Answers

Here's what travellers have asked, with answers from QT Port Douglas staff and other travellers.
13 questions

See all questions (13)

See which rooms travellers prefer

“a room with a balcony over looking the pool would be nice!”
 of 5 bubbles 280amyf, 14 Jan 2017 | Read review
“I think there's a very good Sea Temple down the road!”
 of 5 bubbles DUTTG01, 10 Jan 2017 | Read review
“For families the 2 bedroom apartment was perfect.”
 of 5 bubbles Z2445XKanneb, 10 Jan 2017 | Read review
“Ask for one close to the pool area.”
 of 5 bubbles dndeld, 24 Dec 2016 | Read review
“As close to the dining as possible bit away from the pool if you don't like noise”
 of 5 bubbles 930daved, 22 Dec 2016 | Read review
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