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Hilton Surfers Paradise

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Traveller (1418)
Room & Suite (738)
Dining (113)
About
Location
Cleanliness
Service
Value
Hilton Surfers Paradise is the ultimate Gold Coast retreat, with famous beaches, shopping, dining and entertainment located right at the door step. The urban style resort offers a host of leisure facilities including four heated swimming pools, an indoor spa and sauna, pool bar, two gymnasiums and a theatre. For your comfort, the property is also home to an Executive Lounge with spectacular views of the Gold Coast from its' 15th floor location. The new signature restaurant at Hilton Surfers Paradise, Catch, offers a coastal atmosphere, and a menu focusing on fresh, sustainable seafood. As one of the newest 5 star hotels in the region, Hilton Surfers Paradise combines world class service and style with the benefits of a premier location to deliver an experience that promises life long memories. When staying at Hilton Surfers Paradise, you have the option of hotel rooms and suites, or the fully serviced, self contained, apartment style residence, which come complete with kitchen, laundry and separate living space.
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Property amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Paid Internet
Paid Wifi
Public Wifi
Self-Serve Laundry
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Kitchenette
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Centrally Located
Luxury
HOTEL CLASS
Hotel links
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Reviews & more
3,629Reviews
1,852Photos
35Q+A
100Room tips
Traveller rating
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Popular mentions
After staying at Hilton Surfers Paradise Residence a couple of years ago we enjoyed it and thought we couldn't go wrong staying at the Hilton again. Sadly we spent alot of money for 2 nights only to not get what we paid for. We had left the 'service needed' on our room door in
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Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded yesterday
Dear the2worldtravellers, Thank you very much for sharing the experience of your stay with us at Hilton Surfers Paradise. I am sorry to hear about the shortfalls of your stay, your valuable feedback is important for us to make improvements. I have shared your comments regarding the room not being up to standard directly with our Housekeeping Executive to ensure appropriate follow up with her team. Our mini bars are stocked on request, I am sorry this was not communicated to you. Thank you again the2worldtravellers, I hope that you will consider staying with us again on your future travels. Kind Regards, Fiona Pryde General Manager Hilton Surfers Paradise
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+2
Hotel's Favourite
Being Diamond member, we have personal concierge through text, which is efficient and personal way to communicate to valued customers. I’ve used it for check in/out, last minute request and feedback on our stay. The service staff have given us an excellent experience. Kudos to
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Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded Dec. 13, 2018
Dear KimSung79, Thank you very much for sharing the experience of your recent stay at Hilton Surfers Paradise. I was pleased to read you enjoyed the wonderful hospitality presented by our team. I am sorry to hear about the shortfalls of your stay regarding noise however I was glad to learn that you were well looked after by our friendly team members. Thank you again KimSung79, we look forward to welcoming you back again at Hilton Surfers Paradise in the near future! Kind Regards, Fiona Pryde General Manager Hilton Surfers Paradise
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The Hilton is great for both location and also the state of the hotel. Hotel is very clean and modern with a great view on the beach. It’s right in the heart of the city. Highly recommend this for all ages.
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Paid over $400 to stay here overnight.As soon as you walked in the door all you could smell was urine. Smelt like pet urine but couldn’t be sure. The smell kept me awake all night. I asked if it was possible to get a bath as I have a disability. We got to the room and no bath.
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Response from Hilton S, General Manager at Hilton Surfers Paradise
Responded 5 days ago
Dear Meegzymoo, Thank you very much for sharing the experience of your stay at Hilton Surfers Paradise. I am sorry to hear about the shortfalls of your stay, your valuable feedback is important for us to make improvements. I am sorry we had to close the pool, this was done in the best interest of our guests health and safety. Thank you again Meegzymoo, we hope to welcome you back to Hilton Surfers Paradise again in the near future. Sincerely, Fiona Pryde General Manager Hilton Surfers Paradise
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Hotel has best location as is next door to all the bars, clubs and a few minutes walk from the beach. Stayed in 1408 and is beautiful as you wake up to sea views. The room was modern and well furnished and wrap around windows. I heard no significant noise and so I don't think
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorHilton Surfers Paradise
The Hilton Residences 2-Bedroom Sky Room at Hilton Surfers Paradise Hotel
Professional photo exclusively commissioned by TripAdvisorHilton Surfers Paradise
The Hilton Residences 2-Bedroom Sky Room at Hilton Surfers Paradise Hotel
Professional photo exclusively commissioned by TripAdvisorHilton Surfers Paradise
The Hilton Residences 2-Bedroom Sky Room at Hilton Surfers Paradise Hotel
Professional photo exclusively commissioned by TripAdvisorHilton Surfers Paradise
The Relaxation Room at Hilton Surfers Paradise Hotel
Professional photo exclusively commissioned by TripAdvisorHilton Surfers Paradise
The Basic Room at Hilton Surfers Paradise Hotel
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123456148
Its pretty straight forward, you have access to the lounge, that's it. There's afternoon cakes n coffee or there's evening canapés with a few drinks with friends .. or you could pop up there for a nice refreshment during the afternoon. There's no other special privileges, except access to the lounge.
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Hi, could you please let me know the depth of the kids pool? thanks
My girls are about 95cm and 105cm they did enjoyed the indoor pool very much with my supervision.i think the shallow side of the pool is about 80cm. Hope this will help.
1 vote
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Hi, Our Basement Carpark has a maximum height for vehicles of 2.2 metres. Hope that helps! Kind regards, Hilton Surfers Team
1 vote
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Greetings I suggest you ask the hotel directly :-) Bon voyage! AT
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1234567
"Higher floor"
"Pay extra for an ocean view"
"Higher floors have less street noise"
"Rooms are up to the 15th floor. When wind is more than 10 knots, they lock the door to deck."
"Pay the extra and get an ocean view room."
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PRICE RANGE
US$137 - US$320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton surfers paradise hotel and residences
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
169
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