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Hilton Surfers Paradise

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Traveller (1282)
Room & Suite (740)
Pool & Beach (113)
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Overview
  • Excellent42%
  • Very good28%
  • Average16%
  • Poor9%
  • Terrible5%
Travellers talk about
“food store”(48 reviews)
“fix bar”(37 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5 Star Hotel
All hotel details
Additional information
Offers from Hilton Surfers Paradise
Special Offer: Advance Purchase
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Offers from Hilton Surfers Paradise
Special Offer: Advance Purchase
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Rooms
Jul. 1Jul. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,508)
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3,360 results
Traveller rating
1,343
923
569
323
202
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1,343
923
569
323
202
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All reviewsthe executive loungefood storefix barthe gold coastocean viewbedroom apartmentstreet noisebuffet breakfasthigher floorindoor poollight railcavill avenueamazing viewssurferslevelclubsbalcony
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1 - 5 of 3,360 reviews
Reviewed 5 days ago

Hopeless Hotel, Worrying about $20 for parking instead of working about staff quality. Hotel staff are thinking that people who staying there are stupid who spending $$300 - $500 plus on room per night and $150 - $300 for lunch and dinner in restaurants and...More

Review collected in partnership with Hilton Hotels & Resorts
Thank ash23414
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 4 days ago

Dear ash23414, Thank you for taking the time to share the experience of your recent stay. I have noted your comments regarding parking fees, your valuable feedback is important for us to make improvements. Thank you again for your feedback ash23414. Kind Regards, Fiona Pryde...More

Hotel's Favourite
Reviewed 5 weeks ago

Had a great stay at this lovely city and hotel. We booked a limousine with the hotel concierge and well received and greeted by the lovely driver at the airport. Arrived smoothly and comfortably in the stretch limo cos about A$101 very good rate. We...More

1  Thank LEO_SG
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 4 weeks ago

Dear LEO_SG, Thank you very much for sharing the experience of your recent stay at Hilton Surfers Paradise. Myself and the team are thrilled to read your glowing feedback and are glad we were able to make your stay so memorable! I was pleased to...More

Reviewed 5 days ago

Be wary that this is not what you might think of for a typical 5 star hotel. in fact the start rating guidelines are very ambiguous and outdated, with many now using social media satisfaction level reviews to determine what to expect. Thus, don't expect...More

Thank Bruce B
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 4 days ago

Dear Bruce B, Thank you for your time sharing the experience of your recent stay at Hilton Surfers Paradise. Your valuable feedback is what drives us to continuing deliver exceptional services to all guests. Thank you again Bruce B, I hope that you will consider...More

Reviewed 5 days ago

After staying at the Hilton Surfer's Paradise for 6 weeks on business, I felt I got to experience both the good and bad of staying at this hotel. First, the good things - the staff were outstanding. Everyone who I spoke to, whether front desk...More

Thank V80M
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 4 days ago

Dear V80M, Thank you for your time sharing the experience of your recent stay at Hilton Surfers Paradise. I am please to read that your stay was enjoyable all around and that you were able to utilize our facilities. Your valuable feedback is what drives...More

Reviewed 1 week ago

this is our 4th time staying at the Hilton Surfer Paradise Residence. The hotel is situated in the prime location with everything you need. it feels right at home. I love it.. my kids love it.. the only downside is the wifi... the wifi is...More

Review collected in partnership with Hilton Hotels & Resorts
Thank traveling_w_3_kids
Response from Hilton S, General Manager at Hilton Surfers ParadiseResponded 6 days ago

Dear traveling_w_3_kids, Thank you for your time sharing the experience of your recent stay at Hilton Surfers Paradise. I am happy to read that overall your stay was great. Your valuable feedback is what drives us to continuing deliver exceptional services to all guests! I...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Meeting Rooms
Business Centre with Internet Access
Room Service
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Airport Transportation
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$131 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#8 On the Beach Hotel in Surfers Paradise
#9 Spa Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$131 - US$290 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Surfers Paradise
#6 Business Hotel in Surfers Paradise
#7 Romantic Hotel in Surfers Paradise
#8 On the Beach Hotel in Surfers Paradise
#9 Spa Hotel in Surfers Paradise
#16 Luxury Hotel in Surfers Paradise
Room types
Kitchenette, Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (1282)
Room & Suite (740)
Pool & Beach (113)
Dining (103)
Amenities (38)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Questions & Answers
Ask a question
Ewa P
March 6, 2018|
AnswerShow all 2 answers
Response from adelaidiantraveller | Reviewed this property |
Greetings I suggest you ask the hotel directly :-) Bon voyage! AT
0
Votes
mstojcevski3
December 10, 2017|
AnswerShow all 5 answers
Response from nattalie88 | Reviewed this property |
We paid $20 per day it was self parking enjoy your trip :)
1
Vote
Kelvinchoochoo
July 17, 2017|
AnswerShow all 6 answers
Response from bundybear61 | Reviewed this property |
They share the same site and same facilities. But the Hilton Surfers Paradise has hotel type rooms. The Residences are apartment style with self catering facilities.
2
Votes
Room Tips
"Ask for higher floor, or away from facing South/Cavill St - you are in the middle of a loud nightclub..."
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"Get to the executive lounge prior to 6pm so that you can get a seat with a view"
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"Ocean Room views - but come at a price"
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"Longer stays try to get a 2br with ocean views. Loved it."
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