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    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    Best prices for your stay
    2017-07-30 2017-07-31
    US$141
    US$90
    SAVE US$51
    US$117
    US$117
    Traveller (170)
    Room & Suite (343)
    Pool & Beach (26)
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    Overview
    • Excellent25%
    • Very good40%
    • Average21%
    • Poor7%
    • Terrible7%
    Travellers talk about
    “accor group” (5 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Watermark Hotel & Spa Gold Coast
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    #8 of 31 hotels in Surfers Paradise
     
    Crowne Plaza Surfers Paradise
    1,626 reviews
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    Mantra on View Hotel
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    QT Gold Coast
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    Rooms
    Jul 30Jul 31
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (411)
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    There are newer reviews for Novotel Surfers Paradise
    See the most recent reviews

    341 - 345 of 389 reviews

    Reviewed 12 November 2016

    We booked this hotel as part of a Virgin holiday deal, and while the flights were fine, the accommodation was very disappointing. I understand that the Novotel has only recently acquired the hotel which was previously known as The Grand Chancellor, so decor is not...More

    4  Thank Malmo62
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 9 June 2017

    Dear Malmo62, Thank you for taking the time to write a Trip Advisor post following your stay at Novotel Surfers Paradise in November 2016, I am sorry that the Hotel did not live up to your expectations. I am sorry that you did not enjoy...More

    Reviewed 11 November 2016 via mobile

    Great Hotel. Value for money. We were upgraded to a deluxe room with a spa for no extra. Great view of the beach. Right in the centre of Surfers Paradise. There is a Woolworths store directly under the hotel.More

    Thank SimonKnechtli
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 15 November 2016

    Dear SimonKnechtli, Thank you for your kind words. I am thrilled that you enjoyed every aspect of your stay from our central location through to the spectacular ocean views we offer. We look forward to welcoming you back to the hotel for another great stay...More

    Reviewed 10 November 2016

    After searching for 20 minutes about how to get into this hotel from google maps I found my way in and went up to my room. 34th floor so while I could hear noise it was minimal - almost like background noise. The air conditioner...More

    2  Thank Natasha G
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 15 November 2016

    Dear Natasha G, Thank you for your comments; we’re thrilled that you enjoyed your time here and that all elements in the room enabled you to have a comfortable stay. In future if you experience any difficulties locating any hotel information, feel free to call...More

    Reviewed 8 November 2016 via mobile

    The first room we had was booked as a "standard room " the room and decor extremely old and run down , could hear all street noise even though we were on the 16th floor , Plumbing so loud we didn't get any sleep asked...More

    Thank Pia M
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 15 November 2016

    Dear Pia M Thank you for taking the time to provide us with feedback from your stay at Novotel Surfers Paradise, we value all feedback both positive and negative. It’s great to see that you enjoyed our location and buffet breakfast. Our Executive Chef will...More

    Reviewed 8 November 2016

    I have been staying at this property for business approx every 3 weeks when it was Grand Chancellor. Now that Novotel takes over the rates go up 40% and the service is bad. Checked the best price with them as I have always done and...More

    1  Thank andrewshennan
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 9 June 2017

    Dear andrewshennan, Thank you for taking the time to write a Trip Advisor post following your stay at Novotel Surfers Paradise in October 2016, I am sorry that the Hotel did not live up to your expectations. I am sorry that you experienced bad service...More

    Watermark Hotel & Spa Gold Coast
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    Crowne Plaza Surfers Paradise
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    Mantra on View Hotel
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    QT Gold Coast
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    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$94 - US$239 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #14 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, HotelsforEveryone, Expedia, Orbitz, Hotels.com, ACCOR, Priceline, Ctrip TA, Travelocity, TripOnline SA, Evoline ltd, Hotwire, getaroom.com, HotelQuickly and Cancelon so you can book your Novotel Surfers Paradise reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast, Australia
    Add Photo Photos
    Traveller (170)
    Room & Suite (343)
    Pool & Beach (26)
    Dining (21)
    Hotel & Grounds (149)
    Bathroom (12)
    Business Centre & Event Rooms (1)
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    Ask a question
    Questions & Answers
    Toni C
    19 June 2017|
    Answer Show all 3 answers
    Response from NovotelSurfers | Property representative |
    HI Toni C, The nearest Parking to the Hotel is in the Paradise Centre car park located underneath the Hotel, entry from Hanlan Street. A reduced parking rate is available to guests at $17 per day for unlimited entry... More
    0
    Votes
    Fransiska L
    16 June 2017|
    Answer Show all 3 answers
    Response from NovotelSurfers | Property representative |
    Hi Fransiska, I suggest parking on the Hotel driveway, checking in where you can receive a reduced rate car park ticket for access to the car park ($17 per day unlimited entry & exit). Once checked in you can head to Level... More
    1
    Vote
    Fransiska L
    16 June 2017|
    Answer Show all 3 answers
    Response from Shirley C | Reviewed this property |
    I didn't have the time to swim, so can't help u there. As for parking, check in first. The rate is 17 Aussie dollars per day unlimited entry n exit. Use the specific escalator to get to the basement car park. I think it's on... More
    0
    Votes
    Room Tips
    "Find somewhere else to stay"
    Read review
    "Ask for a cleaan room and high up to avoid excess noise"
    Read review
    "Ask for ocean views."
    Read review
    "High level with ocean view"
    Read review
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