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2017-10-29 2017-10-30
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    Novotel Surfers Paradise

    Cnr Surfers Paradise Boulevard and Hanlan Street, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    Lowest prices for your stay
    -- / -- / --Check In -- / -- / --Check Out
    1 room, 2 adults, 0 children
     5 people have started booking this hotel
    US$215
    US$112
    SAVE US$103
    US$173
    US$173
    Traveller (212)
    Room & Suite (355)
    Dining (29)
    Overview
    • Excellent27%
    • Very good41%
    • Average20%
    • Poor6%
    • Terrible6%
    Travellers talk about
    “accor group” (5 reviews)
    “great location” (66 reviews)
    “shopping centre” (14 reviews)
    Wifi
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Deals
    Oct 29Oct 30
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$112
      View Deal
    • Check booking site for details
      US$173
      View Deal
    • Check booking site for details
      US$173
      View Deal
    View all 76 deals
    Write a Review
    Reviews (502)
    There are newer reviews for Novotel Surfers Paradise
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    381 - 385 of 475 reviews

    Reviewed 4 January 2017 via mobile

    The location of this hotel is fantastic. One block to the beach, near all of the restaurants and shopping, there is even a grocery store below the hotel. But the rooms are disgusting and haven't been kept up. The walls are dirty, the furniture is...More

    1  Thank Jamie R
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 5 January 2017

    Hi Jamie, Thank you for taking the time to provide us with feedback from your stay at Novotel Surfers Paradise, while we are pleased you enjoyed our location, we are disappointed the hotel was not to your expectations. I have passed on your feedback regarding...More

    Reviewed 4 January 2017 via mobile

    I am an Accor Plus Gold card holder and has been a loyal member for the last 4 years or so. I have never come across an Accor Hotel with such poor service and quality. I booked two family suites in the 11th and 13th...More

    1  Thank 112mesbaha
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 5 January 2017

    Dear 112mesbaha, Thank you for taking the time to provide this detailed review of Novotel Surfers Paradise. We are very sorry that there were aspects of your stay that did not meet your expectation. At Novotel Surfers Paradise we strive to offer a high level...More

    Reviewed 4 January 2017 via mobile

    This hotel was formerly the Grand Chancellor so it's no surprise that its level of service, comfort and maintenance was nowhere near the usual Novotel standard. There is still evidence of the Hotel's history and it appears little care has been taken to ensure a...More

    Thank Matthew H
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 5 January 2017

    Dear Matthew H, Thank you for sharing your review, we would like to apologise that the hotel did not meet the mark for you on this occasion and hope to have the chance to welcome you back so we can change your opinion. I am...More

    Reviewed 4 January 2017 via mobile

    I took my mum away for her first trip in over a decade and had an ocean view suite. The room was nice. And the view was spectacular. I'd stayed at the Mantra on Cavil a couple of weeks prior to this stay and it...More

    Thank Linda G
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 5 January 2017

    Dear Linda G Thank you for sharing your review, we were pleased that the views your room provided were impressive however it’s a shame that hotel did not meet the mark for you in other areas. We hope to have the chance to welcome you...More

    Reviewed 2 January 2017 via mobile

    We stayed for two nights here, my partner travels a lot with work and he was disappointed, our room was very out dated, the bathroom old. We had only two thin pillows on our bed and no extras in the cupboard or a blanket anywhere....More

    Thank Natalie H
    Response from NovotelSurfers, General Manager at Novotel Surfers ParadiseResponded 5 January 2017

    Dear Natalie H, Thanks for sharing your feedback on your recent stay – we are so pleased that our central located was well suited to you however we were disappointed that several other factors let you down. Please rest assured that your feedback will be...More

    Watermark Hotel & Spa Gold Coast
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    Peppers Soul
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    #1 of 31 hotels in Surfers Paradise
     
    Surfers Paradise Marriott Resort & Spa
    2,341 reviews
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    Crowne Plaza Surfers Paradise
    1,672 reviews
    #7 of 31 hotels in Surfers Paradise
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Pool
    • Beachfront
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Pool
    • Spa
    • Hot Tub
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$111 - US$310 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #7 On the Beach Hotel in Surfers Paradise
    • #14 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 408
    • Reservation Options
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    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Novotel Surfers Paradise Gold Coast, Australia
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    Traveller (212)
    Room & Suite (355)
    Dining (29)
    Pool & Beach (26)
    Hotel & Grounds (171)
    Bathroom (20)
    Business Centre & Event Rooms (5)
    Nearby
    Peppers Soul
    2,327 reviews
    .20 km away
     
    Crowne Plaza Surfers Paradise
    1,672 reviews
    1.67 km away
     
    Surfers Paradise Marriott Resort & Spa
    2,341 reviews
    1.33 km away
     
    Watermark Hotel & Spa Gold Coast
    1,688 reviews
    .41 km away
     
    Nearby Restaurants
    Shiraz Moderna
    58 reviews
    .06 km away
    Lot 1
    77 reviews
    .04 km away
    KooKoo Teppanyaki and Lounge Bar
    221 reviews
    .08 km away
    Gelatissimo
    68 reviews
    .09 km away
    Nearby Attractions
    Tarmac Transfers
    36 reviews
    .10 km away
    Ripley's Believe It Or Not! Surfers Paradise
    1,579 reviews
    .11 km away
    Cavill Avenue Mall
    660 reviews
    .11 km away
    Paradise Centre
    73 reviews
    .04 km away
    Ask a question
    Questions & Answers
    Richard M
    12 October 2017|
    AnswerShow all 4 answers
    Response from nesslay69 | Reviewed this property |
    Parking is off to the left of hotel. Reception will explain this and it’s about $15-20 a day. It’s also the parking space to access Woolworths
    0
    Votes
    SebastianDucTran
    8 August 2017|
    AnswerShow all 3 answers
    Response from Jo H | Reviewed this property |
    No its $15 for parking underneath near Woolworths
    0
    Votes
    Toni C
    19 June 2017|
    AnswerShow all 4 answers
    Response from NovotelSurfers | Property representative |
    HI Toni C, The nearest Parking to the Hotel is in the Paradise Centre car park located underneath the Hotel, entry from Hanlan Street. A reduced parking rate is available to guests at $17 per day for unlimited entry... More
    0
    Votes
    Room Tips
    "ocean facing rooms provide a wonderful view.It is worth the upgrade."
    Read review
    "Higher rooms facing the ocean would have better rooms."
    Read review
    "Ask for beach view"
    Read review
    "Ocean view room"
    Read review
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