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Paradise Resort Gold Coast

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Traveller (422)
Room & Suite (298)
Pool & Beach (85)
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Overview
  • Excellent28%
  • Very good40%
  • Average15%
  • Poor8%
  • Terrible9%
Travellers talk about
“kids club”(492 reviews)
“ice skating”(123 reviews)
“mini mart”(65 reviews)
Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
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Reviews (1,501)
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All reviewskids clubice skatingmini martlaser tagjunior bunkhouserock climbingfamily roomjungle gymwater playkids paradiseloved the water parkbunk housezone kidsgreat for kidskids activitiesper childchild minding
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11 - 15 of 1,481 reviews
Reviewed 4 weeks ago

The easy access to play areas and the water park were fantastic. Short walk into the main part of Surfers Paradise and easy access to light rail. Rooms are a bit dated but easily server their purpose and comfortable enough. We'd recommend it to families...More

Thank Robert M
Response from Tamara B, Front Office Manager at Paradise Resort Gold CoastResponded 3 weeks ago

Dear Robert M, Thank you for your review from your recent stay with us. I do hope that you and you children enjoyed your time with us and were able to make some fun holiday memories. We hope to see you again in the future.

Reviewed 4 weeks ago

splash parks are good, nothing else really was worth it! rooms dated and basic, in sore need of a refurb, having said that beds comfy and shower hot and kids tired so we all slept! food was awful, wait for takeout coffee was 15 mins...More

1  Thank affie85
Response from Tamara B, Front Office Manager at Paradise Resort Gold CoastResponded 3 weeks ago

Hi affie85, Thank you for your review. I am sorry to hear that not all aspects of your stay with us met your expectations, although it is great to hear that your children had fun and were able to create some fun holiday memories. I...More

Reviewed 11 March 2018 via mobile

The kids really had a great time. That was really important to us. Now for the adult stuff... Air conditioner didn’t work the first night so we were relocated to another room where the unit vanes only pointed down and didn’t swing as per the...More

1  Thank AussieKopite
Response from Tamara B, Front Office Manager at Paradise Resort Gold CoastResponded 2 weeks ago

Hi AussieKopite, It is great to hear that your children enjoyed their time with us, however I am sorry that there were aspects of your room that were not up to standard. With out having your exact booking details, it makes it difficult to comment...More

Reviewed 23 February 2018

The family stay in the new year was fantastic, the kids had a ball, so much to do and a perfect getaway for a family. Easy walking distance to anywhere so you can park and not need the car. Good food facilities on site so...More

1  Thank Mini137
Response from Tamara B, Front Office Manager at Paradise Resort Gold CoastResponded 27 February 2018

Hi Mini137, Thank you for taking the time to review our resort based on your family holiday with us. I am sorry that you feel the room you booked was not value for money, however with all the activities and facilities available, as you said,...More

Reviewed 18 February 2018 via mobile

Well let me start by saying I had read so many reviews on this place I was genuinely abit worried, yes it is old and needs renovating but I went there knowing it wasn’t going to be 5 stars, and as long as it was...More

Thank LoveCats1969
Response from Tamara B, Front Office Manager at Paradise Resort Gold CoastResponded 27 February 2018

LoveCats1969, Thank you for taking the time to review our resort based on your recent family holiday with us. I am pleased to hear that Paradise Resort was able to meet and exceed your expectations after initially being unsure of our resort. It is also...More

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About
Amenities
Top amenities
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Laundry Service
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Outdoor pool
Details
Price range
US$133 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Surfers Paradise
#9 On the Beach Hotel in Surfers Paradise
#10 Spa Hotel in Surfers Paradise
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$133 - US$281 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Top resorts Hotel in Surfers Paradise
#9 On the Beach Hotel in Surfers Paradise
#10 Spa Hotel in Surfers Paradise
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (422)
Room & Suite (298)
Pool & Beach (85)
Dining (9)
Amenities (86)
Family and Play Areas (71)
Questions & Answers
Ask a question
Jay V
21 July 2017|
AnswerShow all 2 answers
Response from Trang46 | Reviewed this property |
This is NOT a question.
2
Votes
Pinkdaisyz
11 July 2017|
AnswerShow all 5 answers
Response from Wermmy | Reviewed this property |
We went in April and while the website stayed it was heated it most certainly wasn't - it was freezing! The only warm part was the spa. Maybe it depends on the time of the year? It might be worth emailing them direct to ask... More
0
Votes
caszzzz
3 June 2017|
AnswerShow all 5 answers
Response from glcglc | Reviewed this property |
Our kids were 3 and 8 so to be honest I didn't take a lot of notice of "baby"related things, but there is a lot to do there and definitely family friendly so atleast you know you can make a bit of noise and take baby to all... More
1
Vote
Room Tips
"One thing if you have a room over looking the pool area it does get noisy some times ."
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"Specify your needs and don't expect any kind of luxury! It is budget accommodation without the budget..."
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"Stay Elsewhere"
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"Rooms in Cleo's Castle can be less noisy as they don't overlook the pool area"
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