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Mantra Sun City

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1,377 Reviews from our TripAdvisor Community

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Showing 1,358: English reviews
Redcliffe, Australia
Reviewed today NEW

We stayed in room 804 from 17/1/17 - 20/1/17 we enjoyed our stayed, BUT 1. It's very hard to get a chair or lounge chair by the pool side as people put their towels there first thing in morning or get their children to put things there and dont come back for 2-3 hrs hogging seating. Signs says No RESERVING...

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Helpful?
Thank Ellie Michael F
Wollongong
Reviewed yesterday NEW

Was very dissapointed, expected a clean room which was not, the service was ok and pool was nice but wouldn't stay here again if much rather staying At a room that's actually clean and dosent have the last customers toothbrush and underwear

Review collected in partnership with this hotel
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Thank mahamadc2016
Gold Coast, Australia
Reviewed yesterday NEW

I have stayed here before and that was great but unfortunately this stay wasn't the best the bath had previous stayers hair, the tv remotes did not work & when someone finally came the quality was horrible and price is ridiculous!!

Review collected in partnership with this hotel
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Thank hannahj854
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

Our family of 4 stayed 6 nights in room 1407. This was a 2 bedroom apartment with ocean views. The views day and night were fantastic as was the resort overall. Pool was beautiful with 2 fast slides and enough room to laze around for all ages. More sun lounges would be handy although not sure where they would go....

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Helpful?
Thank kbaz_13
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear kbaz_13, Thank you for taking the time to provide a detailed review of your recent experience here at Mantra Sun City resort. It's pleasing that your 6 night stay was pleasant and the family enjoyed their time here. Thank you for your review of Koastal Kitchen, this is most pleasing and I have forwarded your review onto the team...

Perth, Australia
Reviewed 2 days ago NEW

We stayed here for five nights and the pace is great for families. Locate just outside Surfers Paradise North tram station it was easy to go around. The customer service was excellent. More can be provided by keeping open the pool bar. All the days we were here it was not open(09/01/17 to 14/01/17). The restaurant has a standard menu...

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Helpful?
Thank Rkn676
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Rkn676, Thank you for taking the time to provide feedback regarding your recent stay with us. Very pleasing to read that you enjoyed your stay and the resort suited your families needs. Great also to read that you received excellent customer service. Just for future reference, the pool bar is only open during lunch service from 11am to 2pm...

QLD
Reviewed 2 days ago NEW

The facilities were great, the location is perfect. The service was average the staff didn't really smile, any question I asked was a no and seemed like they were to busy to talk only there to do their job nothing beyond. our room was a little bit dirty ( dryer wasn't cleaned out and toilet area had hair around the...

Review collected in partnership with this hotel
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Helpful?
Thank 880vikashp
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear 880vikashp, Thank you for taking the time to provide feedback regarding your recent stay. Pleased that you found the facilities and location great for your requirements. I offer our full apologise that the service you received was not of our particular high standard and ask that you email me directly so that I can follow this up with urgency....

Reviewed 2 days ago NEWvia mobile

Fantastic place for kids and adults Features two water slides so many different pools etc Located centrally say a good ten minute walk from the rif raf of surfers. Light rail literally 10 metres away from entrance. Beach 2 min walk Rooms - very spacious, clean Views - unbelievable, ocean views, mountain views some rooms have both. Only negative points...

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Helpful?
Thank Coffeemylife
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Coffeemylife, Thank you very much for taking the time to provide a review following your recent experience here at Mantra Sun City resort. Great to read that you enjoyed your stay and the accommodation and leisure facilities suited your needs. Apologies for the waiting time on the lifts during peak period unfortunately this can occur but is due to...

Newcaslte
Reviewed 3 days ago NEW

leave your car in the underground car park and buy a $10 tram Go card from reception .ride it all day to your favourite shops and restaurants.Get off at Surfers Paradise North Tran station walk 5 metres and use you card to access private entry to Hotel .

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Thank Michael J
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hi there michaeljI4175CA, Great advice to those wishing to make the most out of a day pass on the G:Link, pleased you were able to do this during your stay. Thanks for the feedback and hope to get you back again soon to welcome you to Mantra Sun City resort. Best regards Damian Sillars General Manger Mantra Sun City resort

Brisbane, Australia
Reviewed 3 days ago NEW

The amount you get charged to stay here and no Free WiFi. The Buffet Breakfast is not value for money and don't forget to empty and reline your bin when you leave. The room and facilities I could not fault.

Review collected in partnership with this hotel
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Thank U5700VUanthonyp
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Good morning U5700VUanthonyp, Thank you for providing feedback regarding your recent stay at Mantra Sun City resort. Pleased to read that you could not fault the room or facilities but disappointed to read that you did not find our buffet breakfast value for money. The feedback we receive on breakfast is only positive so apologies you did not have the...

Melbourne, Australia
Reviewed 3 days ago NEW

Great room and location. Was there for work and didnt require such a large room but was nice. The facilities are great for families with great pool. Location to central surfers was also great for eating out.

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Helpful?
Thank toddmrp
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Hey there toddmrp, Thank you for providing feedback relating to your recent work stay with us here at Mantra Sun City resort. Very pleased to read that you enjoyed your stay and the room was nice and large along with the location suiting your needs. We do hope we get the chance to welcome you back again soon. Best regards...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Koastal Kitchen
Koastal Kitchen
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Featuring unique Aztec-inspired designs and architecture, set amidst lush tropical gardens, Mantra Sun City is located just one block from the sandy beaches of the Gold Coast. With Mantra Sun City's facilities surrounding the 35 metre saltwater lagoon pool complete with dragon waterslide, the resort offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches, canal waterways or surrounding hinterland. Take advantage of the resort's wide range of facilities, which include a heated indoor pool, outdoor lagoon with its own sandy beach and waterslides, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade, finished off with a meal at one of the many cafes and restaurants on offer. Whatever you fancy, Mantra Sun City is the perfect location for a Surfers Paradise holiday. Koastal Kitchen The sun, the surf, the shopping, the excitement, it builds an appetite! Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Located on the ground floor of Mantra Sun City. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 

Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $117 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise, Gold Coast, Australia
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#11 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Sun City staff and other travellers.
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Questions? Get answers from Mantra Sun City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms face the pool and ocean views but higher up is better we had the 8th floor and had great views.”
 of 5 bubbles elliemichaelf, 20 Jan 2017 | Read review
“Ocean View room, but ask for a newly renovated one. And DEFINITELY AVOID SCHOOLIES TIME!”
 of 5 bubbles Jasmine1Auckland, 30 Nov 2016 | Read review
“go to a floor above 15 and you will have a nice view. Rooms on the south are quieter”
 of 5 bubbles annikabalak, 29 Nov 2016 | Read review
“Stay somewhere else”
 of 5 bubbles V6570HFchrisw, 17 Nov 2016 | Read review
“Every room is good.”
 of 5 bubbles DhiruN, 6 Nov 2016 | Read review
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