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Mantra Sun City

Booking.comUS$106*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Mantra Sun City
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1,722 Reviews from our TripAdvisor Community

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Showing 1,700: English reviews
Coffs Harbour, Australia
Reviewed 21 January 2017

We really enjoyed our overnight stay in our lovely room. Great views, excellent location and fantastic facilities. We even had bonus included breakfast which was delicious. We would definitely stay again.

Review collected in partnership with this hotel
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Helpful?
Thank K7759SGjuliec
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear K7759SGjuliec, Thank you for your feedback following your recent overnight stay with us here at Mantra Sun City resort. Great to hear that you enjoyed your stay and the room provided excellent views for you. We do hope we get the chance to welcome you back again soon. Best regards Damian Sillars General Manager Mantra Sun City resort

Sydney, Canada
Reviewed 21 January 2017

All of the staff are friendly and accommodating nothing is too much trouble. When you arrive early they always contact housekeeping straight away to have your room cleaned as a priority and let you know they will call you when it's ready. They do what they say they do. Their knowledge of the Gold Coast is the best I have...

Review collected in partnership with this hotel
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Helpful?
Thank John W
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear John W, Thank you for taking the time to provide feedback regarding your recent experience with us. I am pleased to hear that the team provided great service in organizing an early check in with the housekeeping team and you enjoyed the venue, location and amenities. John W we do hope to get the chance to welcome you back...

Robina, Australia
Reviewed 20 January 2017

Had a great time staying here for the second time. I stayed in a hotel room which i didn't think would be that great but upon arrival i was very surprised to see that my expectations had been surpassed. The waterslides were great fun, the beds were comfy. The balcony provided great views and it was very convenient for me...

Review collected in partnership with this hotel
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Helpful?
Thank B5811RJrobertk
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear B5811RJrobertk, Thank you for taking the time to provide feedback regarding your recent stay at Mantra Sun City resort. I'm very pleased that you had a great time during your second stay and the hotel room suited you and your friend's need. Great also that you enjoyed breakfast and you were able to make use of the leisure facilities....

Redcliffe, Australia
Reviewed 20 January 2017

We stayed in room 804 from 17/1/17 - 20/1/17 we enjoyed our stayed, BUT 1. It's very hard to get a chair or lounge chair by the pool side as people put their towels there first thing in morning or get their children to put things there and dont come back for 2-3 hrs hogging seating. Signs says No RESERVING...

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Helpful?
Thank Ellie Michael F
Management response:

Hi Ellie, Thank you for your review from your stay at Mantra Sun City. I am pleased that you enjoyed your stay with us, however am sorry to hear about it being difficult to find a lounge chair by the pool. As it is school holidays, the pool area has much more traffic than usual. We hope to welcome you...

Wollongong
Reviewed 19 January 2017

Was very dissapointed, expected a clean room which was not, the service was ok and pool was nice but wouldn't stay here again if much rather staying At a room that's actually clean and dosent have the last customers toothbrush and underwear

Review collected in partnership with this hotel
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Helpful?
Thank mahamadc2016
Management response:

Hi Mahamadc2016 Thank you for taking to the time to leave a review from your recent stay with us at Mantra Sun City. I am sorry to read that you were disappointed with your stay here at the resort, and concerned that you state you found the room unclean. We do have a 24/hr reception at Mantra Sun City, in...

Gold Coast, Australia
Reviewed 19 January 2017

I have stayed here before and that was great but unfortunately this stay wasn't the best the bath had previous stayers hair, the tv remotes did not work & when someone finally came the quality was horrible and price is ridiculous!!

Review collected in partnership with this hotel
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Helpful?
Thank hannahj854
Management response:

Hi Hannahj854, Thank you for leaving a review from your stay with us at Mantra Sun City. I am sorry to read that you had a couple of issues with the TV remotes with the unit, however I am pleased that someone was able to attend the unit and replace the batteries. I apologise that this had impacted your stay...

Brisbane, Australia
Reviewed 18 January 2017 via mobile

Our family of 4 stayed 6 nights in room 1407. This was a 2 bedroom apartment with ocean views. The views day and night were fantastic as was the resort overall. Pool was beautiful with 2 fast slides and enough room to laze around for all ages. More sun lounges would be handy although not sure where they would go....

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Helpful?
Thank kbaz_13
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear kbaz_13, Thank you for taking the time to provide a detailed review of your recent experience here at Mantra Sun City resort. It's pleasing that your 6 night stay was pleasant and the family enjoyed their time here. Thank you for your review of Koastal Kitchen, this is most pleasing and I have forwarded your review onto the team...

Perth, Australia
Reviewed 18 January 2017

We stayed here for five nights and the pace is great for families. Locate just outside Surfers Paradise North tram station it was easy to go around. The customer service was excellent. More can be provided by keeping open the pool bar. All the days we were here it was not open(09/01/17 to 14/01/17). The restaurant has a standard menu...

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Helpful?
Thank Rkn676
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Rkn676, Thank you for taking the time to provide feedback regarding your recent stay with us. Very pleasing to read that you enjoyed your stay and the resort suited your families needs. Great also to read that you received excellent customer service. Just for future reference, the pool bar is only open during lunch service from 11am to 2pm...

QLD
Reviewed 18 January 2017

The facilities were great, the location is perfect. The service was average the staff didn't really smile, any question I asked was a no and seemed like they were to busy to talk only there to do their job nothing beyond. our room was a little bit dirty ( dryer wasn't cleaned out and toilet area had hair around the...

Review collected in partnership with this hotel
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Helpful?
Thank 880vikashp
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear 880vikashp, Thank you for taking the time to provide feedback regarding your recent stay. Pleased that you found the facilities and location great for your requirements. I offer our full apologise that the service you received was not of our particular high standard and ask that you email me directly so that I can follow this up with urgency....

Reviewed 18 January 2017 via mobile

Fantastic place for kids and adults Features two water slides so many different pools etc Located centrally say a good ten minute walk from the rif raf of surfers. Light rail literally 10 metres away from entrance. Beach 2 min walk Rooms - very spacious, clean Views - unbelievable, ocean views, mountain views some rooms have both. Only negative points...

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Helpful?
Thank Coffeemylife
Damosan75_MSS, General Manager at Mantra Sun City, responded to this review

Dear Coffeemylife, Thank you very much for taking the time to provide a review following your recent experience here at Mantra Sun City resort. Great to read that you enjoyed your stay and the accommodation and leisure facilities suited your needs. Apologies for the waiting time on the lifts during peak period unfortunately this can occur but is due to...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
Food & drink at the hotel
Koastal Kitchen
Koastal Kitchen
Cuisines: Australian
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Featuring unique Aztec-inspired designs and architecture, set amidst lush tropical gardens, Mantra Sun City is located just one block from the sandy beaches of the Gold Coast. With Mantra Sun City's facilities surrounding the 35 metre saltwater lagoon pool complete with dragon waterslide, the resort offers a range of hotel rooms and one, two and three bedroom apartments overlooking the Gold Coast beaches, canal waterways or surrounding hinterland. Take advantage of the resort's wide range of facilities, which include a heated indoor pool, outdoor lagoon with its own sandy beach and waterslides, spa, sauna and steam room, tennis courts, games room, fitness centre and Koastal Kitchen Restaurant. Head down to the beach for a casual stroll along the esplanade, finished off with a meal at one of the many cafes and restaurants on offer. Whatever you fancy, Mantra Sun City is the perfect location for a Surfers Paradise holiday. Koastal Kitchen The sun, the surf, the shopping, the excitement, it builds an appetite! Start the day with a wholesome family breakfast or get everyone together for a catch up dinner in the Koastal Kitchen restaurant. The pizzas are fresh from the oven, the grills, salads, tapas to share and seafood fast and fabulous. Kids have their own special menu. Located on the ground floor of Mantra Sun City. Restaurant Opening Hours: Breakfast: 7.00Am - 10.00Am, daily Dinner 5.00Pm - 9.00Pm, daily Room service: Dinner 5.00Pm - 9.00Pm, daily **Photographic ID and a $200 Credit Card Pre Authorisation will be required for check in. No cash deposits taken.** ... more   less 

Additional Information about Mantra Sun City

Address: 3400 Gold Coast Highway, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $124 - $436 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Mantra Sun City 4.5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Mantra Sun City Hotel Surfers Paradise
Mantra Sun City Surfers Paradise, Gold Coast, Australia
Hotel Style:
#4 Top resorts Hotel in Surfers Paradise
#5 Spa Hotel in Surfers Paradise
#10 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Sun City staff and other travellers.
16 questions
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Questions? Get answers from Mantra Sun City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“room 2403 had 1 bedroom, lovely ocean views and quiet, didnt hear elevator”
Bungykiwi, 22 May 2017 | Read review
“Higher floors away from noise and ocean views”
Shredder33, 10 May 2017 | Read review
“High rooms have a great view and fast elevators to get there.”
necrognomicon, 18 Apr 2017 | Read review
“Great view from higher levels”
Angelangel1, 10 Apr 2017 | Read review
“dont pay with credit card especially if it is for someone else”
Patsy1962, 22 Mar 2017 | Read review
5 of 5
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US$106* /night
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Prices are for 1 room, 2 adults
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