Friendly & efficient check in, well appointed comfortable room. Dinner in Cliffords bar & grill was excellent. Good food, good service & reasonably priced. Breakfast in the lobby café was also excellent. The hotel is well located. Nothing to fault really.
I never stayed when it was the old watermark so can’t compare the old with the newly refurbished but overall it was a pleasant stay. Quick and friendly check in. The lady gave my kids their in-house short bread made from their own honey up in the roof top. I thought that was…
Poor customer service, Unprofessional hotel staffs Do not respect customers, Its not to comfort to stay. Hotel management do not hear your problem. Hotel rooms are not comfort and rooms are not clean and nett
The Deluxe rooms in this hotel have been tastefully refurbished with walk in shower. Good selection of tv channels and convenient location to central Surfers. Tram stop at door. Staff are friendly and accommodating. Only negative I would have is 1000am check out is a little…
Great location, clean open lobby and good restaurant options. Checked in very efficiently by Lisa and bags were offered to be taken swiftly by Christopher. Room was exactly what we needed and the view was great. Would return, #itsHonest
"Customer service at hotel can Lie you. Better to find other hotels rather then this"
"Deluxe rooms have been refurbished"
"Probably the higher up the better but all rooms have a view except the lower ones."
"Try the pork belly from the bar."
"High floor facing the ocean."