Being right on a tram stop made our local travel a breeze. We could leave out car in the spacious, well lit, secure garage. We had a spacious room, with sea views between the sky scrapers, excellent staff, wonderful food, our 3 night stay was just what we wanted. Extremely comfortable beds, with plenty of excellent pillows, so many power points, and even USB points for recharging. Very quiet rooms, and scrupulously clean, too. The body care products provided are top level for quality, We ate at Cliffords Grill, where the steak was so tender it could be almost be cut with a fork. Delicious meal, as were the meals at Social bar. Breakfast at Waves was comprehensive and delicious, with an egg prep chef for omelettes, and light as air pancakes, and the bacon was just right. All the staff are genuinely friendly and attentive, and I would like to single out Alex at the front desk, and Ana and Tina in the restaurants, as three charming people who went out of their way to engage with us, and remembered our tastes from day to day. We were not just faces in the passing crowd, we felt we were special, and that matters a lot to old people. Thank you Voco for an outstanding stay. Joy and Dave M…
I could not fault this hotel, Staff are absolutely fantastic, from reception, House keeping and room service. The food from room service was fabulous arrived hot and fresh. Rooms are comfortable, some with beach views. Spotlessly clean I highly recommend this hotel, centrally located and tram stop right out the front and minutes walk too Caville Ave
I have been coming here for many years under the previous hotel Watermark and first time at Voco. From the moment I arrived I had excellent customer service. Jason was warm, friendly and very helpful. It was my first time traveling since Covid started and it was really comforting seeing that my room was clean and tidy. I had breakfast daily in Waves and was greeted by friendly staff. Excellent variety of food and kept very clean. Location is close to everything and the tram stops right outside the hotel. Whenever I passed any staff I was greeted with a warm smile and a friendly hello. When coming to the Gold Coast I always choose this hotel and will continue to choose Voco. Thank you to all the friendly staff.
Dreary hotel with poor bathroom setup, poor room service and average housekeeping. Stayed for work - would definitely not choose to stay again. Location was fantastic with easy access to the main Gold Coast strip and to the beach. Another hotel which needs to invest in soft close doors to minimise disruption to guests
My husband booked a night for our anniversary in the Voco Hotel. we Checked in at 11 A.M and our room had an ocean view which was really nice. The bathroom, sheets, service, and all these general things were good enough. This hotel has two pool that you can enjoy it a lot. The hotel prepared a card and one macaron for our ceremony which my husband asked them. Breakfast was really good and we enjoyed it and the staff was really helpful and the service was very good. We enjoyed our stay and hope you all can have a lovely time there.