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31 Hamilton Ave., Surfers Paradise, Gold Coast, Queensland 4217 Australia
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (905)
360
Panoramas (5)
Room & Suite (517)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from voco Gold Coast
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#7 of 37 hotels in Surfers Paradise
Location
Cleanliness
Service
Value
Travellers' Choice
Check in to an experience at voco™ Gold Coast At voco™ Gold Coast, get comfy, get social and get relaxed. Stay in rooms that are modern and unstuffy; perfect for robe-wearing lazy mornings with a good espresso and a paper. Gather in restaurants and bars designed for socialising and celebrating. Get out and glide down the coast with ease on the light rail. Blend me-time with us-time at voco™ Gold Coast.
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Property amenities
Car park
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Airport transportation
Business Centre with Internet Access
Pool / beach towels
Outdoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kid-friendly buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Room service
Safe
Iron
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Business
Languages Spoken
English
2408Reviews56Q+A100Room tips
Traveller rating
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Popular mentions
JOYGoldCoast wrote a review Jul. 23
Gold Coast5 contributions7 helpful votes
Being right on a tram stop made our local travel a breeze. We could leave out car in the spacious, well lit, secure garage. We had a spacious room, with sea views between the sky scrapers, excellent staff, wonderful food, our 3 night stay was just what we wanted. Extremely comfortable beds, with plenty of excellent pillows, so many power points, and even USB points for recharging. Very quiet rooms, and scrupulously clean, too. The body care products provided are top level for quality, We ate at Cliffords Grill, where the steak was so tender it could be almost be cut with a fork. Delicious meal, as were the meals at Social bar. Breakfast at Waves was comprehensive and delicious, with an egg prep chef for omelettes, and light as air pancakes, and the bacon was just right. All the staff are genuinely friendly and attentive, and I would like to single out Alex at the front desk, and Ana and Tina in the restaurants, as three charming people who went out of their way to engage with us, and remembered our tastes from day to day. We were not just faces in the passing crowd, we felt we were special, and that matters a lot to old people. Thank you Voco for an outstanding stay. Joy and Dave M
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Date of stay: July 2021
Value
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Markus_OZ wrote a review Jul. 21
Melbourne Australia144 contributions26 helpful votes
I could not fault this hotel, Staff are absolutely fantastic, from reception, House keeping and room service. The food from room service was fabulous arrived hot and fresh. Rooms are comfortable, some with beach views. Spotlessly clean I highly recommend this hotel, centrally located and tram stop right out the front and minutes walk too Caville Ave
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Date of stay: June 2021Trip type: Travelled on business
Room Tip: Tram out the front door, great restaurant in hotel
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Response from voco Gold Coast Management, Owner at voco Gold Coast
Responded 1 week ago
Dear Markus_OZ, Thank you so much for your glowing review of our hotel. I am pleased to hear you enjoyed your stay with us, found the staff to be accommodating, the food fresh and the room comfortable. We most definitely value your feedback and we hope you will visit us again. Sincerely, Jason R Hotel Services Manager
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Donna Crosbie wrote a review Jun. 2021
Adelaide, Australia18 contributions1 helpful vote
I have been coming here for many years under the previous hotel Watermark and first time at Voco. From the moment I arrived I had excellent customer service. Jason was warm, friendly and very helpful. It was my first time traveling since Covid started and it was really comforting seeing that my room was clean and tidy. I had breakfast daily in Waves and was greeted by friendly staff. Excellent variety of food and kept very clean. Location is close to everything and the tram stops right outside the hotel. Whenever I passed any staff I was greeted with a warm smile and a friendly hello. When coming to the Gold Coast I always choose this hotel and will continue to choose Voco. Thank you to all the friendly staff.
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Date of stay: June 2021
Location
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Response from voco Gold Coast Management, Owner at voco Gold Coast
Responded 1 week ago
Dear DonnaMarie83 Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff take great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jason R Hotel Services Manager
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Robyn578 wrote a review Jun. 2021
Berridale, Australia23 contributions9 helpful votes
Dreary hotel with poor bathroom setup, poor room service and average housekeeping. Stayed for work - would definitely not choose to stay again. Location was fantastic with easy access to the main Gold Coast strip and to the beach. Another hotel which needs to invest in soft close doors to minimise disruption to guests
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Date of stay: May 2021Trip type: Travelled on business
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Nili_a3 wrote a review Jun. 2021
Brisbane, Australia53 contributions
+1
My husband booked a night for our anniversary in the Voco Hotel. we Checked in at 11 A.M and our room had an ocean view which was really nice. The bathroom, sheets, service, and all these general things were good enough. This hotel has two pool that you can enjoy it a lot. The hotel prepared a card and one macaron for our ceremony which my husband asked them. Breakfast was really good and we enjoyed it and the staff was really helpful and the service was very good. We enjoyed our stay and hope you all can have a lovely time there.
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Date of stay: May 2021
Location
Service
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Response from voco Gold Coast Management, Owner at voco Gold Coast
Responded 4 weeks ago
Dear Nilli_a3, Thank you for taking the time to tell us about your experience at voco Gold Coast. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. We're glad you enjoyed your anniversary and hope to see you back soon enough. Sincerely, Jason Rigby Hotel Services Manager voco Gold Coast
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PRICE RANGE
US$78 - US$164 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
watermark hotel and spa gold coast, watermark hotel gold coast, watermark hotel surfers paradise
LOCATION
AustraliaQueenslandGold CoastSurfers Paradise
NUMBER OF ROOMS
389
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Frequently Asked Questions about voco Gold Coast
Which popular attractions are close to voco Gold Coast?
Nearby attractions include SkyPoint Climb (0.1 km), iFLY Gold Coast (0.2 km), and Timezone Surfers Paradise (0.5 km).
What are some of the property amenities at voco Gold Coast?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
What food & drink options are available at voco Gold Coast?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at voco Gold Coast?
Yes, a parking garage is available to guests.
What are some restaurants close to voco Gold Coast?
Conveniently located restaurants include Shiraz Authentic Persian Restaurant, Alfresco Italian Restaurant, and Clifford’s Grill & Lounge.
Are there opportunities to exercise at voco Gold Coast?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does voco Gold Coast have an airport shuttle?
Yes, voco Gold Coast offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is voco Gold Coast located near the city centre?
Yes, it is 0.9 km away from the centre of Surfers Paradise.
Are any cleaning services offered at voco Gold Coast?
Yes, dry cleaning and laundry service are offered to guests.
Does voco Gold Coast offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does voco Gold Coast have any great views?
Yes, guests often enjoy the harbour view available here.