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Watermark Hotel & Spa Gold Coast

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Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
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1,369 Reviews from our TripAdvisor Community

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Showing 1,269: English reviews
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Melbourne, Australia
Reviewed yesterday NEW

Our party of 4 had 2 very comfortable rooms facing the ocean. Beds were good, aircon great, bathroom ok with good hot water. Easy to check-in and good service. We had a ball. Great location to the shops, tram and beach. Very close to great well priced dinner options and supermarkets. The hotel specials are very good and were very...

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Helpful?
Thank Travel D
Ottawa, Canada
Reviewed 3 days ago NEWvia mobile

My husband, daughter and I are just wrapping up a great stay at this hotel. The rooms are modern and spacious with great views! They also have two great pools - one that gets morning sun and one the afternoon. Even better is they are surprisingly not very busy considering how big the hotel is. Hotel is within walking distance...

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Helpful?
Thank CSchmidtke
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi CSchmidtke, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Brisbane, Australia
Reviewed 4 days ago NEW

On the plus side, the staff were friendly and efficient, the room was clean, bed was comfortable and the ocean view was great. The buffet breakfast was excellent. On the negative side, the hotel's basement parking is awkward, insufficient and the $20 parking fee per night is more than one would expect to pay as a hotel resident. A broken...

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Helpful?
Thank Roy O
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Roy, Thank you for your review. Many of our guests commend the wonderful facilities and service that our hotel provides and it is saddening to hear that your experience was not the same. As customer service is our priority we will be sure to address your concerns immediately. We hope that you did enjoy your stay and we hope...

Mandurah, Australia
Reviewed 5 days ago NEWvia mobile

My partner and I recently stayed here. It was a mixed emotions trip. Upsides: The views from the 18th floor ocean view room was amazing The room was spacious The hotel offers great entertainment for kids, a small arcade games room!! The waves breakfast buffet was just amazing !! Full buffet with everything you can think of! Downsides: We arrived...

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Helpful?
Thank Tegan_121987
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Tegan, Thank you for your review. We do apologise for this inconvenience during your stay and we will be sure to address this matter immediately. At Watermark Hotels guest experience is of the utmost importance to us and we greatly appreciate your honesty. We hope that you did enjoy your stay and we hope to see you soon.

Reviewed 1 week ago

We stayed for 4nights in this hotel with my brother and his family. It was one of the best hotels I've been. I enjoyed my stay in Gold Coast. The Hotel's location is very convenient. It allowed us to save time and enjoy Surfer's Paradise. It's just a walking distance from Surfer's Paradise. I would highly recommend this place!

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Helpful?
Thank Feebeebacs
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Parkwood
Reviewed 1 week ago

I took my wife to Waves restaurant for Valentines Day. The booking was done online a week earlier, and within 5 minutes A representative from the hotel was confirming details with me. Great service. As we arrived at the restaurant the staff could not be more friendly. Our booking was easily found and were seated in no time. The most...

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Helpful?
Thank peterrV6241BH
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Peter, Thank you for your review. We are very pleased to hear that you enjoyed dining with us. We will be sure to pass your compliments on to our chefs and will ensure that Jade is recognised for providing great service. We hope to see you again soon.

Shellharbour, Australia
Reviewed 1 week ago via mobile

I stayed at the Watermark with my three children for 1 week. We enjoyed our stay and all the hotel facilities. I was fortunate enough to enjoy a spa treatment at the hotel spa that just topped off our stay. My children enjoyed daily,sometimes twice daily swims in both the hotels pools. We enjoyed breakfast daily and were greated by...

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Helpful?
Thank Hoperawlinson
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Launceston, Australia
Reviewed 1 week ago

Stayed at this hotel for four nights, very comfortable stay and very close to the beach! Hotel has lots of different facilities and two swimming pools. In-room food service is the best, great quality of food, and very affordable for room services in hotel! The g-link is just a street away. Would stay again!

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Helpful?
Thank _owenk1k
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to our hotel very soon.

Reviewed 1 week ago via mobile

Stayed here for 1 night due to business meetings in central surfers . Quick check in , onsite parking and within walking distance of Cavill ave and the beach . Large double room with great view to Q1 and the beach . Great location as always with the transit tram stop right in front of the hotel . Stayed here...

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Helpful?
Thank Dean D
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi Dean, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

Adelaide, Australia
Reviewed 2 weeks ago via mobile

Hotel is great, it provides all of the modern conveniences except free wifi. Wifi is charged. Parking under cover (security) card entry $20 a day. Located right on the tram line its is convenient, BWS, restaurants, chemist, general store and beach all within 100m. Italian restaurant alfresco's 25m away, simple but food is great. I have here 5 x times...

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Helpful?
Thank jthawks
WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold Coast, responded to this review

Hi jthawks, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. We will be sure to pass your praises on to our wonderful team and we look forward to welcoming you back to the hotel on your next trip.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Watermark Hotel & Spa is located in the heart of Surfers Paradise, the host of magnificent beaches, shopping and restaurants. Guests enjoy a day spa and hair salon, two outdoor swimming pools and spas, a fitness centre and games room. Our modern designer rooms enjoy ocean or hinterland views and include a flat-screen TV, fridge and are fully air conditioned. The en suite bathrooms are supplied with essential amenities and a hairdryer. Shared laundry facilities are available. L'Aqua Day Spa boasts a variety of massage treatments, and features premium products to ensure pure indulgence. Waves Buffet Restaurant offers a hot buffet breakfast daily, and an International Buffet for dinner. Visit Clifford's Grill & Lounge and Walrus Social House (bar, gaming, cafe) for a night of great tastes and tempting cocktails. The Hotel is ideally positioned on the Surfers Paradise Station of the Light Rail connecting to Gold Coast Convention Centre and Jupiters Casino, or a five minute walk to Cavill Avenue. ... more   less 

Additional Information about Watermark Hotel & Spa Gold Coast

Address: 3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $128 - $232 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Watermark Hotel & Spa Gold Coast 4.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Watermark Hotel And Spa Gold Coast
Watermark Hotel Gold Coast
Watermark Hotel Surfers Paradise
Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia
Hotel Style:
#1 Best Value Hotel in Surfers Paradise
#4 Spa Hotel in Surfers Paradise
#5 Business Hotel in Surfers Paradise
#6 Romantic Hotel in Surfers Paradise
#8 Luxury Hotel in Surfers Paradise
#8 Family Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Watermark Hotel & Spa Gold Coast staff and other travellers.
26 questions
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Questions? Get answers from Watermark Hotel & Spa Gold Coast staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request an ocean fcing room on higher floors to avoid traffic and afternoon sun.”
 of 5 bubbles clubmuir, 21 Feb 2017 | Read review
“Ocean view rooms on higher floors give you a lovely sunrise aspect.”
 of 5 bubbles cycad66, 18 Feb 2017 | Read review
“Not applicable as the advice was for the restaurant”
 of 5 bubbles peterrV6241BH, 14 Feb 2017 | Read review
“Don't get the wifi from the hotel - $10 a day is NOT worth it.”
 of 5 bubbles Q9364TOlisat, 27 Jan 2017 | Read review
“Avoid anything near or backing the elevator they rumble constantly”
 of 5 bubbles blacklocus, 21 Jan 2017 | Read review
5 of 5