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    Watermark Hotel & Spa Gold Coast

    3032 Surfers Paradise Boulevard, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    2017-12-31 2018-01-01
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    US$273
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    Traveller (549)
    Room & Suite (336)
    Dining (49)
    Overview
    • Excellent33%
    • Very good45%
    • Average15%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “tram stop” (78 reviews)
    Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Babysitting
    4.5 Star Hotel
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (1,815)
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    361 - 365 of 1,703 reviews

    Reviewed 16 July 2017

    The concierge staff were rude, impolite, refused to help us when help was needed. Yelled at us and were unapologetic. Almost got robbed at the entrance and staff didn't help at all. Only booked here for the price before, but it's not worth it. Bed...More

    Review collected in partnership with this hotel
    Thank venimine
    Response from WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold CoastResponded 19 July 2017

    Hi Carmen, Thank you for your review, however, we do believe that these accusations made against our hotel and staff are unfounded. Due to the unacceptable and unlawful events that took place outside our hotel property prior to your arrival, we must inform you that...More

    Reviewed 12 July 2017

    Stayed in Watermark hotel for 3nights ..The location is very good ,it is walking distance to the beach, surfer's paradise,shopping mall and there is lot of restaurants available around the hotel. The lobby area was amazing, spacious and lot of sitting/relaxing area. You automatically hold...More

    Thank sukanyadas
    Response from WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold CoastResponded 17 July 2017

    Hi Sukanyadas Thank you for your review. Many of our guests commend the wonderful facilities and service that our hotel provides and it is saddening to hear that your experience was not the same. As customer service is our priority we will be sure to...More

    Reviewed 10 July 2017

    The staff we very inviting, very friendly and they offered to change our room after experiencing a faulty toilet (kept filling) after the "engineer" decided that after 2 visits, that he was not confident it could be fixed. We were moved to a beautiful room...More

    Thank micktob
    Response from WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold CoastResponded 11 July 2017

    Hi Micktob, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time in Surfers Paradise and your stay with us. It is great to hear that the staff were able to resolve the maintenance issue in your first room....More

    Reviewed 10 July 2017 via mobile

    I stayed at the Watermark Hotel and Spa for one night with my husband. Check in was easy and we immediately headed to the bar for a cocktail and drink for happy hour. We had a beach facing room. The bed was comfy and the...More

    Thank Mel S
    Response from WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold CoastResponded 11 July 2017

    Hi Mel, Thank you for your review. We are very pleased to hear that you enjoyed your time with us and we hope our wonderful staff we able to make your stay most comfortable. We look forward to seeing you again soon.

    Reviewed 10 July 2017

    We stayed here in Easter 2017 and were given a great room with a nice view towards the ocean. The room was clean and the beds were comfortable. The bathroom was clean and adequate for our family of two adults and two young children as...More

    Thank cateash
    Response from WatermarkHotel, Public Relations Manager at Watermark Hotel & Spa Gold CoastResponded 11 July 2017

    Hi Cateash, Thank you for your wonderful review. We are delighted to hear that you enjoyed your time with us and we look forward to welcoming you back very soon.

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Airport Transportation
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Outdoor pool
    Details
    • Price range
    • US$95 - US$269 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Best Value Hotel in Surfers Paradise
    • #4 Spa Hotel in Surfers Paradise
    • #5 Business Hotel in Surfers Paradise
    • #6 Romantic Hotel in Surfers Paradise
    • #8 Family Hotel in Surfers Paradise
    • #8 Luxury Hotel in Surfers Paradise
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 388
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Priceline, Travelocity, Hotwire, Agoda, Ctrip TA, getaroom.com, Orbitz, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Watermark Hotel & Spa Gold Coast reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Watermark Hotel And Spa Gold Coast ,
    • Watermark Hotel Gold Coast ,
    • Watermark Hotel Surfers Paradise ,
    • Watermark Hotel & Spa Gold Coast Surfers Paradise, Australia
    Add Photo Photos
    Traveller (549)
    Room & Suite (336)
    Dining (49)
    Pool & Beach (49)
    Hotel & Grounds (353)
    Bathroom (38)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 31 hotels in Surfers Paradise
    Crowne Plaza Surfers Paradise
    1,698 reviews
    1.26 km away
     
    Q1 Resort and Spa
    2,687 reviews
    .04 km away
     
    Surfers Paradise Marriott Resort & Spa
    2,390 reviews
    1.74 km away
     
    Novotel Surfers Paradise
    553 reviews
    .41 km away
     
    Nearby Restaurants
    Alfresco Italian Restaurant
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    Curry Express Indian Restaurant
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    Clifford’s Grill & Lounge
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    Osaka Kaiten Sushi
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    Nearby Attractions
    SkyPoint Climb
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    SkyPoint Observation Deck
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    Ripley's Believe It Or Not! Surfers Paradise
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    Paradise Centre
    73 reviews
    .42 km away
    Ask a question
    Questions & Answers
    AmandaShek
    1 December 2017|
    Answer
    Response from MICMIK1 | Reviewed this property |
    Yes, I believe there is a shuttle service from Brisbane airport to the Gold Coast for around $40
    1
    Vote
    gursharnjeetkaur
    23 October 2017|
    Answer
    Response from WatermarkHotel | Property representative |
    Hi Gursharnjeetkaur, Thank you for your question. Children are free if using existing bedding. There is a charge if additional bedding is required. We look forward to seeing you soon.
    0
    Votes
    babygap2017
    1 October 2017|
    AnswerShow all 2 answers
    Response from WatermarkHotel | Property representative |
    Hi Babygap, We are happy to store your luggage and provide access to the hotel's facilities after checkout. Reception and Concierge can assist with this on the day. We look forward to welcoming you to the hotel soon.
    0
    Votes
    Room Tips
    "try a different hotel"
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    "Ask for a lower floor facing the ocean"
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    "Check around on all booking sites for competitive prices and specials on rooms."
    Read review
    "Load your credit card"
    Read review
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