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Crowne Plaza Surfers Paradise

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Crowne Plaza Surfers Paradise
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1,130 Reviews from our TripAdvisor Community

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Showing 1,080: English reviews
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Gold Coast, Australia
Reviewed 2 days ago NEWvia mobile

Spectacular views, great service. A good dining experience, except a little more variety in the seafood area. Will be back Wine buffet..a little difficult to get another drink. Bathroom facilities a little difficult 2 flights of stairs to walk down to get to.

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Helpful?
Thank 240vicki
Birmingham
Reviewed 3 days ago NEWvia mobile

We travelled to the Gold Coast for 5 days and decided to stay at the crowns plaza. The hotel was clean and tidy, has two swimming pools and eateries. We dined at the 360 degree restaurant on our last night. It is a seafood and meat style buffet which is right up my street! The views were beautiful at the...

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Helpful?
Thank Cwatkins87
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Cwatkins87, Thank you for your review. We are happy you enjoyed your stay and experienced our revolving restaurant, Four Winds 360°. We thank you for your comments and look forward to welcoming you again soon. Kind regards, Amy - Digital Marketing Executive

Melbourne, Australia
Reviewed 3 days ago NEW

I had a large corner room with a huge balcony, great views of water. Breakfast and dining was of high quality, loved the buffet at the revolving restaurant upstairs ! Room service was of great value and quality, service slower than usual on my most recent visit due to a busy weekend however I was advised of the delay and...

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Helpful?
Thank Jen J
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Jen J, Thank you for your 5-star review! We're happy you enjoyed your stay. Thank you for your feedback regarding our service and dining quality. We hope you will visit us again soon. Kind regards, Amy - Digital Marketing Executive

Reviewed 4 days ago NEW

Very much impressed. We had booked a room at 10.00am in the morning and arrived at 2.00pm. The pricing was the best on the GOLD COAST. The service was even better. There was hardly any street noise, the kind you'd hear if staying in the middle of Surfers. An uber ride to have dinner at Broadbeach was under $10. A...

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Helpful?
Thank Sada1980
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Sada1980, Thank you for your review. We are glad you had a great stay and found our hotel to be great value. Thank you for your feedback about our service, this is something we take great pride in to ensure our guests have a comfortable stay. We look forward to welcoming you again soon. Kind regards, Amy - Digital...

Melbourne, Australia
Reviewed 6 days ago NEWvia mobile

We are currently staying at the Crowne Plaza, I have to say, very impressed with it. As a regular visitor to the GC, I have stayed at quite a few of the properties here but have always been put off by this hotel's exterior colour. I think I've been missing out! The hotel is in a good location, just past...

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Helpful?
Thank Greandy
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Greandy, Thank you for sharing your experience with us. We are very happy to read you enjoyed your stay and that you were pleasantly surprised by our rooms and location. We look forward to welcoming you again on your next visit to the Gold Coast. Kind regards, Amy - Digital Marketing Executive

Auckland, New Zealand
Reviewed 1 week ago

Due to my flight misconnect for transiting at Gold Coast airport, I had got to stay here. Asked free wifi connection, so they recommended to become an member of IHG. So I did it. It is free of charge. Took a walk from hotel to Surfers Paradise downtown. It was a bit far but not impossible to walk. Quiet and...

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Helpful?
Thank ecubenz
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear ecubenz, Thank you for your review. We are happy our hotel could provide a quiet alternative for your stay, and hope you will visit us again on your next trip to the Gold Coast. Kind regards, Amy - Digital Marketing Executive

Brisbane, Australia
Reviewed 1 week ago

My husband and I stayed here for a midweek night before attending a meeting the next day. The hotel looked tired and was certainly nothing special. I made the comment to my husband that if I had travelled from overseas and was staying here I would be disappointed. Having said that the room was spacious and the view was amazing....

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Helpful?
Thank Fulla06
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Fulla06, Thank you for taking time to share your review. We are sorry to read your experience was not as expected. We do endeavour to have our parking costs shown on our website and also our hotel listing with other agents, to ensure our guests are notified of these charges prior to their stay. We are happy you found...

Sydney, Australia
Reviewed 1 week ago via mobile

Stayed at Crowne Plaza for the weekend recently and couldn't fault it. Hotel standard is excellent and the buffet breakfast each day was great. Close to the heart of town, walking distance to great restaurants & beaches. Definitely recommend a visit.

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Helpful?
1Thank jorennie123
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear jorennie123, Thank you for your review and feedback regarding our location & buffet breakfast. We are very happy you enjoyed your experience! Thank you for recommending our hotel to others, and we look forward to welcoming you again soon. Kind regards, Amy - Digital Marketing Executive

Toowoomba, Australia
Reviewed 1 week ago via mobile

This was a return visit with a oil,e of years in between. What I've noticed is some nice new restaurants have been added but you now have to pay for parking even when staying as a guest which leaves a bad taste in your mouth as I think I'm paying enough per night to stay at the hotel! Room was...

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Helpful?
1Thank Stuart S
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear Stuart S, Thank you for your review and your loyalty. We are happy you enjoyed your stay and discovered our new restaurants. We look forward to welcoming you again next time. Kind regards, Amy - Digital Marketing Executive

Laidley, Australia
Reviewed 2 weeks ago

My husband and I stayed two nights at the Crowne Plaza chosen primarily for proximity to our daughter. Service at the Crowne Plaza was excellent, staff treating us better than some other places we've visited in the last year. Amenities were clean and well serviced. The buffet breakfast is amazing with something for everyone! Well done to those friendly, helpful...

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Helpful?
1Thank 966belindal
Amy_DME, Digital Marketing Executive at Crowne Plaza Surfers Paradise, responded to this review

Dear 966belindal, Thanks so much for your 5-star review! We are very happy you enjoyed your stay with us. Thank you for your feedback about our service and staff. We are proud we could assist with making your stay fabulous. We look forward to welcoming you again soon. Kind regards, Amy - Digital Marketing Executive

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza Surfers Paradise is set amongst lush tropical gardens. The heart of Surfers Paradise, Broadbeach, Jupiters Casino, surf beaches and some of the best shopping in Queensland are all within walking distance of the hotel. The majority of rooms boast Pacific Ocean views and all rooms have their own balconies. The hotel features two restaurants and bars including Queensland’s only revolving restaurant, Four Winds 360°, 26 floors above the beautiful Gold Coast. The hotels conference facilities can accommodate from 10 to 550 people in a variety of styles. Hotel facilities include two swimming pools (1 heated) with hot spas and sundecks, tennis court and gymnasium. Crowne Plaza Surfers Paradise is your starting point for a host of recreational and entertainment activities that vary from theme-parks to championship golf courses to restaurants or non-stop nightlife. Whether you're looking for fun and adventure or simply want to relax and soak up the sun that the Gold Coast is so famous for, you'll find it when you experience Crowne Plaza Surfers Paradise. ... more   less 

Additional Information about Crowne Plaza Surfers Paradise

Address: 2807 Gold Coast Hwy, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Parkroyal)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $132 - $260 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Surfers Paradise 4.5*
Number of rooms: 374
Reservation Options:
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Also Known As:
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast, Australia
Hotel Style:
#2 Best Value Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#6 Luxury Hotel in Surfers Paradise
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Surfers Paradise staff and other travellers.
17 questions
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Glasgow
Melbourne
4 months ago
Greater Sydney, Australia
Sydney, Australia
over a year ago

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Questions? Get answers from Crowne Plaza Surfers Paradise staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room to get the large wraparound balcony! :)”
 of 5 bubbles 374jenj, 20 Mar 2017 | Read review
“To be an member of IHG”
 of 5 bubbles ecubenz, 14 Mar 2017 | Read review
“Range of affordable rooms”
 of 5 bubbles 966belindal, 8 Mar 2017 | Read review
“Rooms with good views are from 17th floor upwards”
 of 5 bubbles P6698UNsandrar, 8 Mar 2017 | Read review
“High floor, ocean view as the main road on the other side can be quite busy!”
 of 5 bubbles KerryKC, 4 Mar 2017 | Read review
5 of 5