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Crowne Plaza Surfers Paradise

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Traveller (868)
Room & Suite (480)
Dining (60)
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Overview
  • Excellent36%
  • Very good45%
  • Average14%
  • Poor3%
  • Terrible2%
Travellers talk about
“gold tower”(205 reviews)
“four winds”(42 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Crowne Plaza Surfers Paradise
Special Offer:20% off or more
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Offers from Crowne Plaza Surfers Paradise
Special Offer:20% off or more
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Reviews (1,768)
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All reviewsgold towerrevolving restaurantfour windsrelish restaurantmain towerspa bathflorida gardensroom servicecorner roomtram stopbuffet breakfastking roomlarge bathroomtop flooran upgradeocean viewbit dated
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311 - 315 of 1,696 reviews
Reviewed 9 October 2016

Very comfortable stay on 21st floor. Tram is directly opposite the hotel which is extremely convenient. The tavern belonging to the hotel was a very pleasant surprise. Our room was clean with comfortable bed however decor and room a little tired. Compliments to the management...More

Thank Jennifer C
Response from Duty M, Manager On Duty at Crowne Plaza Surfers ParadiseResponded 11 October 2016

Hello Jennifer C, Thank you for your review, I will pass on your compliments to management regarding the air freshener, I am sure the will appreciate it. We hope to see you again soon. Kind regards Joseph R - Manager on Duty

Reviewed 7 October 2016

Stayed here for 4 nights over a long weekend with my 15-yr-old son. Our room was on the 7th floor and very spacious, clean and modern. We also had family members staying here as well in other rooms, some were in a large family room...More

1  Thank Karen70P
Response from Duty M, Manager on Duty at Crowne Plaza Surfers ParadiseResponded 9 October 2016

Dear Princey97, Thank you for your detailed review of your stay, lots of great information for people who are looking to stay with us. Its great that you got to see the whales travelling along the coast, they are amazing. I will certainly pass on...More

Reviewed 7 October 2016

Late check in at 9:15pm last Monday due to Flight Cancel. Most confusing entry for cars if not familiar with the area, the first driveway is blocked off and its now just a white elephant withno clear signs at night. The building paint work is...More

Thank Vince T
Response from IHGService, Guest Relations Manager at Crowne Plaza Surfers ParadiseResponded 23 October 2016

Dear Vince T, Thank you for staying with us and for writing us a review. We greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience the service from our staff may have caused you and the...More

Reviewed 5 October 2016 via mobile

Our check-in and checkout were both done efficiently and with warmth, great front office staff. The lobby was nice, felt very spacious. We had a room on the 8th floor with a balcony. The room was large with 2 double beds and a good number...More

Thank Oztravels7
Response from Duty M, Manager on Duty at Crowne Plaza Surfers ParadiseResponded 9 October 2016

Hello Oztravels7, Thank you for your review and feedback. I am pleased that you enjoyed your stay would recommend our property. We hope to see you again soon. Kind regards Joseph R - Manager on Duty

Reviewed 5 October 2016 via mobile

Stayed here for 4 nights while we visited theme parks. We had nice views as quite high up. We definitely enjoyed the rotating restaurant on the top floor. Gorgeous views, delicious food, in fact all you can eat for a reasonable price and brilliant service....More

1  Thank Patricia T
Response from Duty M, Manager on Duty at Crowne Plaza Surfers ParadiseResponded 9 October 2016

Hello Patricia T, Thank you for your detailed review of your recent stay with us. I will be sure to pass on the feedback to our management team and also our staff. We look forward to welcoming you back soon. Kind regards Joseph R -...More

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Most Booked Properties in Surfers Paradise, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free Internet
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$100 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#7 Luxury Hotel in Surfers Paradise
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$100 - US$184 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Surfers Paradise
#3 Business Hotel in Surfers Paradise
#3 Romantic Hotel in Surfers Paradise
#4 Family Hotel in Surfers Paradise
#7 Luxury Hotel in Surfers Paradise
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (868)
Room & Suite (480)
Dining (60)
Pool & Beach (45)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Questions & Answers
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Katie P
May 19, 2018|
AnswerShow all 2 answers
Response from Mary R | Reviewed this property |
Hello There is an indoor pool close to the gym on the lowest floor. Thank you
0
Votes
Divya V
January 12, 2018|
AnswerShow all 12 answers
Response from snowflake0 | Reviewed this property |
We were charged $15 per night. You get a flimsy little piece of paper that you have to put in the machine when you come and go. We stayed 5 nights and the paper barely lasted the 5 nights. When we queried the cost we were... More
2
Votes
Vy N
November 16, 2017|
AnswerShow all 2 answers
Response from Sarah W | Property representative |
Hi Vy N, There is usually an option on Booking for ocean view however that may be booked out. Please follow the 'Book Now' button in the right hand corner of our website. Here you are able to select all room types and views... More
0
Votes
Room Tips
"Ocean view senza discussioni"
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"Ocean view is definitely recommended"
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"The higher floors obviously have better views. We were facing north with good views."
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"I was on the sixteenth floor and it was extremely quiet. The trams run every seven minutes yet I never heard..."
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