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Paradise Island Resort

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Paradise Island Resort
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88 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Auckland, New Zealand
Reviewed 3 days ago NEW

Very dated furniture and the whole apartment needed a makeover. The shower barely had any pressure and the toilet had a few flushing problems. The whole place had a stale smell to it. The aircon unit looked like it was from the 80's. We only came here due to the inviting photos we saw online..The lobby appeared clean and the...

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Helpful?
Thank Kiwi590
Surfers Paradise, Australia
Reviewed 5 days ago NEW

This will be the First Bad Review I have given. The Hotel Staff were actually the Rudest I have ever come across, and actually wouldn't let me Check in even though it was Booked and Paid For. My Husband was actually already in the Room. I would Strongly Suggest that the Staff need to be Retrained in Hospitality and they...

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Thank 747Penny
Brisbane, Australia
Reviewed 31 October 2016

I stayed here over a weekend as a Brisbane getaway. Overall first impressions are quite good - rooms are fairly spacious and resort amenities nice (nice pool, spa, gym and tennis court). Location is above all the best selling point - 5 minute walk to Surfers Paradise and close by the light rail network. WiFi is expensive so used my...

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Thank Shawn B
Reviewed 23 October 2016 via mobile

Quite nice apartments okay views of river bit of a walk to main Cavill avenue good for price decor large problem though we're balcony adjoins each other and next doors is where our lounge window is so any privacy u must close curtains so outside is very public not private which is disapointing area is quiet

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Thank Dave W
Reviewed 3 October 2016 via mobile

When you first arrive at the resort, from the outside it looks quite nice and luxurious but you soon notice the "no parking, cars will be towed at owners expense" signs everywhere and get the feeling it's not so inviting. On arrival we were told that we needed to give a $200 security deposit, this was not mentioned when we...

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Helpful?
Thank Bec M
Management response:

Thank you for taking your time to write a review for your stay. The security deposit is only for in case if our guest accidently damage the room or lost their keys and we have to replace the lock. We apologize if the room is not meet your expectation or our receptionist is not being accommodate to your at anytime....

Sydney, Australia
Reviewed 30 September 2016 via mobile

Resort was in a great location our room was right on the river so had a gorgeous view. The room itself was tidy but very dated, bed pretty uncomfortable and when I attempted to sleep on the sofa, the cushions could not be removed so was not a sofa bed as described. Staff were extremely helpful when microwave didn't work...

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Helpful?
Thank Connie and Cher... M
Management response:

Thank you so much for your kind words, which we pass on to our team. We are looking forward to welcoming you soon again.

Brisbane Region, Australia
Reviewed 24 September 2016 via mobile

This hotel has the potential to be lovely holiday accomodation however, furniture is very worn and dirty. The lounge had unknown gross white stains (I put a sheet over it) and the carpet is very discusting. When I complained immediately after check in the reception staff stated that they where full however, nothing else was done to resolve my issues....

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Thank 862patrickn
Reviewed 10 September 2016

We had a function to attend so booked the Paradise Island Resort as we had never stayed their before-first wrong move as listed below: Positive-They accommodated our request for getting in the room early due to function commitments Negative-Room was absolutely disgraceful and the door to the apartment looked like it had been kicked in with the look that a...

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4Thank Helen B
Reviewed 24 August 2016 via mobile

Wow, I do not know where to start on how awful this hotel was. We arrived and the front desk area looked pretty run down and smelt like a stairwell in a multi-storey car park. The man attending the front desk gave us the usual conditions to sign for except it had that we had to empty our own rubbish...

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Thank Kalum B
Reviewed 23 August 2016 via mobile

Amazing atmosphere & experience. With so much things to keep the kids entertained, you feel like you can start to relax. Will definitely be returning again. Was a good feeling knowing we didn't have to leave the resort for anything as they have a convenience store on site. Cant wait to go back.

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Helpful?
Thank cooknbnj01

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Tennis Court
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Paradise Island Resort is your island resort in the heart of Surfers Paradise!!Located only a few minutes walk to the golden sands of Surfers Paradise beach and the glamour and fun of the centre of town, Paradise Island Resort has the perfect location for your holiday to paradise!Our 3 ½ star island resort offers the perfect opportunity for the holiday that has it all- from relaxing by the heated resort pool to having a workout on our tennis court or in our gym, our facilities on offer are similar to many 5 star resorts- but without the 5 star price tag! ... more   less 

Additional Information about Paradise Island Resort

Address: Paradise Island Resort 1 Paradise Island, Surfers Paradise, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $91 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Paradise Island Resort 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Paradise Island Hotel Surfers Paradise
Paradise Island Resort Surfers Paradise, Gold Coast, Australia
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Questions & Answers

Questions? Get answers from Paradise Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room overlooking Canal is perfect.”
 of 5 bubbles janelU7984JN, 18 Jun 2016 | Read review
“try to get a room with water views or you will be looking at a car park. Rooms with water views although smell of muddy water at least have a pretty view.”
 of 5 bubbles deane727, 29 Apr 2016 | Read review
“Top floor ,garden view is the best value from memory”
 of 5 bubbles ProViper, 14 Dec 2015 | Read review
“We had a cheaper room that faced the tennis court and court yard but it was great because we then had a view of the Q1 centre.”
 of 5 bubbles 584harveyh, 13 Nov 2015 | Read review
“Get a room with a view, that would be the only positive of any of the rooms.”
 of 5 bubbles 613timmyd, 4 Nov 2015 | Read review
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