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2017-12-25 2017-12-26
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    Mantra Crown Towers

    Crown Towers Resort 5-19 Palm Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia
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    2017-12-25 2017-12-26
    Traveller (522)
    Room & Suite (150)
    Pool & Beach (59)
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    Overview
    • Excellent33%
    • Very good38%
    • Average16%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “thai restaurant” (234 reviews)
    “pirate ship” (69 reviews)
    “pool kiosk” (33 reviews)
    Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Spa
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Novotel Surfers Paradise
    550 reviews
    #13 of 31 hotels in Surfers Paradise
     
    Mantra on View Hotel
    3,051 reviews
    #11 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,807 reviews
    #8 of 31 hotels in Surfers Paradise
     
    QT Gold Coast
    2,801 reviews
    #5 of 31 hotels in Surfers Paradise
     
    Rooms
    Dec 25Dec 26
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,223)
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    11 - 15 of 2,203 reviews

    Reviewed 4 days ago

    The place is convenient, close to beach & shops. The apartment is spacious, though the furnitures is outdated. Need to clean the place properly! Unfriendly front desk staff! Inadequate supplies of dishwashing liquid, washing powder & toilet paperMore

    Review collected in partnership with this hotel
    Thank X8643YOelizabethw
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 3 days ago

    Dear X8643YOelizabethw, Thank you for your review of your recent stay at Mantra Crown Towers. It is disappointing to read that you found our front desk staff to be unfriendly; I will be sure to share this feedback so that we are continually improving. As...More

    Reviewed 4 days ago

    The property was good, some utensils were missing and the carpet near the balcony was very worn out. There wasnt enough towels, there were 3 of us in the room and only 2 towels provided, was an effort for staff to provide me with another...More

    Review collected in partnership with this hotel
    Thank ashleyf173
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 3 days ago

    Dear ashleyf173, Thank you for your feedback following on from your stay. It is disappointing to read your comments regarding the carpet; we will investigate this further and raise this with the apartment owner in terms of replacement. Kind regards, Fiona Reservations

    Reviewed 4 days ago

    A Wonderful holiday with the family. Hotel is close to transport, shops, restaurants & beach. Clean room, great service and spectacular views. Kids love the indoor pool. Looking forward to our next stay.More

    Review collected in partnership with this hotel
    Thank kylieb492
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 3 days ago

    Dear kylieb492, Thank you for choosing to stay at Mantra Crown Towers during your recent stay in Surfers Paradise. We are so pleased to read that you had a wonderful stay and it is great to read that you are planning on returning again in...More

    Reviewed 5 days ago

    Staff and service were great. The pool area was very kid friendly. However, unfortunately, our room was on top of the garbage pick up which was very noisy so that woke us up every night and the fridge was broken so our food and drink...More

    Review collected in partnership with this hotel
    Thank christinemW7695TP
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 3 days ago

    Dear christinemW7695TP, Thank you for providing feedback following on from your recent stay. We are pleased to read that you found our staff and the service to be great, however it is disappointing to read that your refrigerator was broken during your stay. We certainly...More

    Reviewed 6 days ago

    This trip was a holiday/birthday celebration. We stayed at the Mantra Crown Towers in Surfers Paradise for 6 nights whilst we explored the Gold Coast. It didn't disappoint. In my mind, value for money and friendly staff that were always on hand to help. Rooms...More

    Review collected in partnership with this hotel
    Thank G_MAN_1983_666
    Response from MantraCrownTowers, Reservations at Mantra Crown TowersResponded 3 days ago

    Dear G_MAN_1983_666, Thank you for your review following on from your recent stay with us at Mantra Crown Towers. We are thrilled that you had such a great time during your stay and it's lovely to read that you found our staff to be helpful...More

    Novotel Surfers Paradise
    550 reviews
    #13 of 31 hotels in Surfers Paradise
     
    Mantra on View Hotel
    3,051 reviews
    #11 of 31 hotels in Surfers Paradise
     
    Watermark Hotel & Spa Gold Coast
    1,807 reviews
    #8 of 31 hotels in Surfers Paradise
     
    QT Gold Coast
    2,801 reviews
    #5 of 31 hotels in Surfers Paradise
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$88 - US$322 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 150
    • Reservation Options
    • TripAdvisor is proud to partner with Hotwire, Booking.com, Agoda, Hotels.com, TripOnline SA, HotelQuickly, getaroom.com and Cancelon so you can book your Mantra Crown Towers reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Surfers Paradise
    • Also Known As
    • Crown Towers Hotel Surfers Paradise ,
    • Crown Hotel Surfers Paradise ,
    • Crown Resort All Inclusive ,
    • Mantra Crown Towers Surfers Paradise, Gold Coast, Australia
    Add Photo Photos
    Traveller (522)
    Room & Suite (150)
    Pool & Beach (59)
    Dining (19)
    Hotel & Grounds (298)
    Bathroom (20)
    Family and Play Areas (3)
    Nearby
    Sponsored by:
    Nearby HotelsSee all 31 hotels in Surfers Paradise
    Mantra on View Hotel
    3,051 reviews
    .31 km away
     
    Watermark Hotel & Spa Gold Coast
    1,807 reviews
    1.22 km away
     
    Novotel Surfers Paradise
    550 reviews
    .81 km away
     
    QT Gold Coast
    2,801 reviews
    .08 km away
     
    Nearby Restaurants
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    Gmc Diner
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Lynn H
    6 October 2017|
    Answer
    Response from Karen F | Reviewed this property |
    You pay for an apartment to sleep so many people. If one of them does not need a bed then I would assume you do not pay for one.
    1
    Vote
    Rory G
    2 October 2017|
    Answer
    Response from B7066OCmichelle | Reviewed this property |
    Hi, it usually takes 3-5 days depending on what bank your with. As soon as you check in, I always check the room first before getting my luggage. If there is anything I'm not happy with, I go down & tell them to change me to... More
    1
    Vote
    Room Tips
    "Ask for a refurbished room - if there are any."
    Read review
    "Go elsewhere."
    Read review
    "the 3 bedroom apartments are much nicer than the others"
    Read review
    "The only issue we had was that our room was a little tired and dated, perhaps ask for a recently renovated..."
    Read review
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