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Mantra Towers of Chevron

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3,354 Reviews from our TripAdvisor Community

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Showing 3,327: English reviews
Ballarat, Australia
Reviewed 15 October 2016

First room we were put in was very substandard for the MANTRA expectation. Can't believe anyone could be put into a room that was so dirty. However after spending one night in it we decided to let reception know. They were excellent and didn't hesitate to move us to a much better room.

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Helpful?
Thank Carolyn C
Sydney
Reviewed 15 October 2016

Great place to stay. Clean and well maintained. Central to all amenities, restaurants and the main Surfer's Paradise area. Staff were very friendly and accommodating. The three towers can make it a little confusing but once you work it out is all good.

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Helpful?
Thank Rosanna M
chevrontowers, Front Office Manager at Mantra Towers of Chevron, responded to this review

Good Morning , Thank you for your great review. I am so pleased to read you enjoyed your stay with us. Chevron Towers is centrally located with all attractions at your doorstep. We look forward to welcoming you back in the near future. Kind Regards, Meghan Darby

Sydney
Reviewed 15 October 2016

The room is big and nice with excellent view over the premise. The location is supreme, stay in the CBD not the bustles and hustles. Minutes walk to the beach and restaurants. There are Coles and wws downstairs making life even easier. The Bus top to all the tourism spots is right opposite the building which we find it super...

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Thank Yingyiliu9
chevrontowers, Front Office Manager at Mantra Towers of Chevron, responded to this review

Good Morning , Thank you for your fantastic review. It is great to be situated in the middle of the action with all necessary amenities close at hand. I’m glad you enjoyed your stay and we hope to welcome you back again. Kind Regards, Meghan Darby

Xiamen, China
Reviewed 15 October 2016

The location is very convenient!The room is clean and quiet!Our family is very enjoyable.But I have a question,when we check in, the desk charge us $200 for cash deposit.When we check out,the desk said they will refund it to my credit card.But till now,I have not receive it.

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Thank qiaodan2016
chevrontowers, Front Office Manager at Mantra Towers of Chevron, responded to this review

Good Morning, Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. The $200 bond taken via credit card is a pre authorisation, which means the funds are frozen on the account for 5 business days and then automatically released. Because this is only a freeze, it will not show as a...

Queanbeyan, Australia
Reviewed 14 October 2016

Great place to stay and centrally located to downtown Surfers Paradise, had a great time. My only problem was the bathroom didn't have a bath tub, but apart from that was excellent. The apartment has a beautiful view from the 34th floor.

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Thank christinej955
chevrontowers, Front Office Manager at Mantra Towers of Chevron, responded to this review

Good Morning , Thank you for your fantastic review. It is great to be situated in the middle of the action with all necessary amenities close at hand. I’m glad you enjoyed your stay and we hope to welcome you back again. Kind Regards, Meghan Darby

Sydney, Australia
Reviewed 14 October 2016

One of the best places we've stayed with family in surfers. Facilities are great. Room was clean. Shower just needs a small update. Beds were comfortable. Service was great. Had a problem with a drying and they sent someone up straight away! Very happy!!

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Thank 453kristyc
chevrontowers, Front Office Manager at Mantra Towers of Chevron, responded to this review

Good Morning , Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I have passed on your feedback in regards to the bathroom to the relevant department as we always appreciate honest guest feedback and seek to improve your guest experience where possible. We look forward to welcoming you back in...

Brisbane
Reviewed 14 October 2016

Great location, pool facilities were great, lots of room for kids to play outside. The room felt quite dated and the standard of cleaning was not very high. Space in room and layout could do with an update. Had nice weather when we stayed, a little windy at times which is when we discovered quite a large air leak around...

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Thank Indenella
chevrontowers, Front Office Manager at Mantra Towers of Chevron, responded to this review

Good Morning , Thank you for recent online review. I am pleased to read you enjoyed our location and world class facilities. I would like to have the apartment you stayed in assessed to ensure we rectify the issues you have mentioned in your review. Please contact myself via email - meghan.darby@mantra.com.au with your Surname and room number I look...

Canberra, Australia
Reviewed 14 October 2016

Fabulous apartment on the 38th floor with great views. Spacious and comfortable with convenient location to many cafes and restaurants. Reception staff friendly and very helpful. Only drawback was trying to find a parking space if returning later in the evening.

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Thank Kathryn S
chevrontowers, Front Office Manager at Mantra Towers of Chevron, responded to this review

Good Morning, Thank you for your amazing review and we are thrilled you enjoyed your stay. We hope to see you again soon Kind Regards, Meghan Darby

Port Augusta, Australia
Reviewed 14 October 2016

Great facilities for families with outdoor pool/lagoon and playground and an indoor pool! Apartments are great in size with a full size kitchen! Very central location with Coles walking distance as well as the beach. I would suggest they replace the basin and plug in the vanity.....having to put you hands in every time to let water out it was...

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Thank DKParker
chevrontowers, Manager at Mantra Towers of Chevron, responded to this review

Good Morning DKParker, Thank you for your recent review. I am so pleased to read you enjoyed your stay with us. I have passed on your feedback to the relevant departments as we always appreciate honest guest feedback and seek to improve your guest experience where possible. Kind Regards, Crystal Bazley

Greater Melbourne, Australia
Reviewed 14 October 2016

Great location, fantastic pool, handy shops. Not flashy, but comfortable choice for families. Staff are friendly and helpful. There are a few signs of age, dodgy shower screens, but it does make you less worried about wrecking the place.

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Thank teresabI9377VT
chevrontowers, Front Office Manager at Mantra Towers of Chevron, responded to this review

Good Morning , Thank you very much for your review. I am so pleased to hear that you loved the views. In relation to your comments about the shower screens, we would love the opportunity to check the room you stayed in. If you have 5 minutes spare, please give me a call to discuss as our guest's happiness is...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Mantra Towers of Chevron, located in the heart of Surfers Paradise, you will find the perfect accommodation from which to explore the beautiful and fun-filled Gold Coast. In your self-contained apartment you'll feel truly at ease. All apartments are self-contained and feature kitchens equipped with modern appliances, a full service laundry, cable TV and a DVD player. All the conveniences of home can be found here. Located atop the trendy Chevron Renaissance precinct, you need only duck downstairs to enjoy a delicious meal or to wander through unique and designer boutiques. If you're on holiday with the kids, the Infinity attraction is a must visit. They're bound to be entertained exploring the fun-house full of mirrors, optical illusions and sound effects. You can choose between 1, 2 and 3 bedroom apartments or superior apartments, which are furnished in contemporary neutral tones. Or for larger groups wishing to truly holiday in style, the 3 bedroom penthouse apartments are the ideal choice. At Mantra Towers of Chevron you will have access to the resorts Health Pavilion, featuring indoor and outdoor lap pools and full gymnasium. BBQ facilities, the private theatre and also 'Beaches in the Sky', the resorts outdoor leisure area featuring sub-tropical gardens and a 600m2 lagoon style pool. Maintenance Notice: As part of our focus on maintaining our properties to the highest standard, a scheduled painting program will commence early February on one of the three towers at Mantra Towers of Chevron and will take 6 months. There will be no disruption to our guests with all facilities accessible and available at all times during this period. ... more   less 

Additional Information about Mantra Towers of Chevron

Address: 23 Ferny Ave, Surfers Paradise, Gold Coast, Queensland 4217, Australia (Formerly Towers of Chevron Renaissance)
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Price Range: $143 - $444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mantra Towers of Chevron 4*
Number of rooms: 358
Reservation Options:
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Also Known As:
Towers Of Chevron Renaissance Hotel Surfers Paradise
Hotel Of Chevron Renaissance
Renaissance Surfers Paradise
Surfers Paradise Renaissance
Mantra Towers Of Chevron Surfers Paradise, Gold Coast, Australia
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Questions & Answers

Here's what travellers have asked, with answers from Mantra Towers of Chevron staff and other travellers.
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Questions? Get answers from Mantra Towers of Chevron staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request high level floor with either ocean or beaches in the sky views”
 of 5 bubbles 58sheel, 16 Jan 2017 | Read review
“Ask for a sea view on the eastern side of tower 1”
 of 5 bubbles 71Shells22, 14 Jan 2017 | Read review
“Ask for the Ocean view room and on a higher floor ( Higher the floor is better the view )......Simply breath taking....”
 of 5 bubbles vindid2016, 10 Jan 2017 | Read review
“Stay away! Find another resort!”
 of 5 bubbles amybQ7842IB, 15 Dec 2016 | Read review
“There's no guarantee you will get ocean view room”
 of 5 bubbles familyofive2016, 15 Dec 2016 | Read review
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