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Grand Hotel and Apartments Townsville

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Grand Hotel and Apartments Townsville
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410 Reviews from our TripAdvisor Community

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Showing 397: English reviews
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Brisbane, Australia
Reviewed 1 week ago via mobile

I stayed here with friends as it is across the road from a function I attended. The rooms are spacious and nicely decorated. The bed is very comfortable, and the location is handy to everything in town. This hotel is outstanding for the price , you would pay more than double in any other city.

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Helpful?
Thank myanmar2000
Reviewed 1 week ago

The Grand is one of those places where the staff know if you've been before and give you that VIP treatment. The rooms are large and comfortable. There's no noise from out side and little from the corridor as they have those battle axe type entrances with two doors. You can eat in all the restaurants and bars in Palmer...

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Helpful?
Thank caribblu
Reviewed 2 weeks ago

The apartments at this hotel was really good and spacious. The kitchen had all we needed, the bed was very good and the staff was helpful and nice. We stayed there 3 nights in January and 2 nights in February. We recommend this hotel to everyone we know.

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Helpful?
Thank Arnt E
Troy S, General Manager at Grand Hotel and Apartments Townsville, responded to this review

Hi Arnt E, Thank you for your kind words and taking the time to share your experience at our hotel with the TripAdvisor community. It sounds like you had a wonderful stay in the region and i hope you were able to take in all of the attractions and highlights. Safe travels and best regards Troy Scott General Manager

Reviewed 2 weeks ago via mobile

Great place to stay with fantastic staff. The location is perfect. We were offered an upgrade for just $20 per night which was well worth it. A shout out to Dane who promptly helped sort an accounting error (my mistake as it turned out) would definitely stay again next time I'm in Townsville. Cheers guys.

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Helpful?
Thank Mattelliottknight
Troy S, General Manager at Grand Hotel and Apartments Townsville, responded to this review

Hi Mattelliottknight, Thank you for taking the time to share your experience with us on your recent stay at Grand Hotel and Apartments Townsville. We are very lucky to have a wonderful team here to look after our guests, it was great that Dane was able to assist you. We look forward to welcoming you back on your next visit...

Mount Isa, Australia
Reviewed 3 weeks ago

I got this room for under $100 dollars. It was clean, modern and well maintained. King size bed was comfortable although the view was nothing special. Plenty of choices to eat in a five minute walk or bars for a drink. I wouldn't hesitate to have this at the top of my list whenever I come to Townsville

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Helpful?
Thank Doug H
Troy S, General Manager at Grand Hotel and Apartments Townsville, responded to this review

Hi Doug H, Thank you for making Grand Hotel and Apartments Townsville your hotel of choice here in Townsville. I agree with you, there are so many choices around the hotel from a casual drink to a chef hatted restaurant experience. That's great you were able to get a promotional deal, our best rates are available when booking direct with...

Queensland, Australia
Reviewed 3 weeks ago via mobile

Well located close to some of Townsville's good eating places. Very friendly staff. Efficient check in and check out. Stayed in a standard room. Clean, comfortable and quiet. Compact, not overly roomy. Has everything you need. Would stay here again.

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Thank Jo_Rose_Gum
Melbourne, Australia
Reviewed 3 weeks ago

Always stay here when travelling through Townsville on business, centrally located and convenient for the airport, taxi costs around $24 one way. I believe parking is charged here, so best to ask before booking if driving. Rooms are very clean and comfortable. The staff very pleasant and the express check out is excellent when you are in a rush for...

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Thank Amanda C
Reviewed 3 weeks ago

I stayed in a one bedroom apartment, plenty of space, good sized bath. Rooms were quiet, comfy beds and good location near lots of restaurants etc. Parking was extra, but nice and easy unlike some hotels. I would definitely recommend

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Thank Heine1
Brisbane, Australia
Reviewed 4 weeks ago via mobile

Dry clean and relatively new hotel in a great location in between the best places to eat in The Ville. The Australia Hotel over the road very handy. We had a room on the Palmer Street side with a big balcony and great sun set views. Would choose this any time for an overnight stay.

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Thank SeanKennaway
Brisbane Region, Australia
Reviewed 4 weeks ago via mobile

I always like to stay at the Grand Hotel and Apartments. The rooms are large and the premises is well placed in the city, easy walk to restaurants which are at your door or a quick stroll into the CBD for something different. Thanks to the team for making my many visits comfortable.

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Helpful?
Thank Geoff M

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Room Service
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
The Grand Hotel and Apartments Townsville offers all the facilities, services and attention that you need to make your stay with us as successful as it is enjoyable, whether it's overnight in a hotel Studio room, or extended stays in one of our self-contained apartments. Located in the heart of Townsville's popular cafe and restaurant precinct and just a short walk from the CBD, The Strand and the Marina, the Grand Hotel is an ideal base from which to explore the Barrier Reef, or as the gateway to your northern journey Join us for a taste of Townsville that you'll never forget. ... more   less 

Additional Information about Grand Hotel and Apartments Townsville

Address: 8 - 10 Palmer St, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Price Range: $114 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Hotel and Apartments Townsville 4.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Grand Mercure Apartments Townsville Hotel Townsville
Hotel Style:
#1 Luxury Hotel in Townsville
#2 Business Hotel in Townsville
#2 Family Hotel in Townsville
#2 Spa Hotel in Townsville
#3 Romantic Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel and Apartments Townsville staff and other travellers.
4 questions
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Brisbane, Australia
over a year ago

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Questions? Get answers from Grand Hotel and Apartments Townsville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The suites on the top floor, level 4 are best.”
 of 5 bubbles caribblu, 17 Feb 2017 | Read review
“Ask to get a view to Palmer street”
 of 5 bubbles ArntE_12, 10 Feb 2017 | Read review
“Ask for a room on the first level as the lifts can be slow and are quite small and narrow if you dont like lifts.”
 of 5 bubbles corleyc, 2 Feb 2017 | Read review
“good service poor outlook from the 3rd floor.”
 of 5 bubbles KARIAN136, 2 Jan 2017 | Read review
“If you like a view make sure you only book, rooms that state a good view....”
 of 5 bubbles 149thias, 26 Sep 2016 | Read review
5 of 5