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    Oaks Gateway on Palmer

    2 Dibbs St, Townsville, Queensland 4810, Australia
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    May 7
    May 8
    1 room, 2 adults, 0 children
    US$95
    View Deal
    Traveller (141)
    Room & Suite (62)
    Pool & Beach (4)
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    Overview

    • Excellent33%
    • Very good45%
    • Average13%
    • Poor5%
    • Terrible3%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Fitness centre
    4.5 Star Hotel
    All hotel details
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    Rooms
    May 7 May 8
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    1 room, 2 adults, 0 children
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    Reviewed 10 April 2016

    Lovely staff, view, position close to CBD in the lovely Palmer Street with great eateries and atmosphere pleasant walk over the bridge opposite to the Mall and close to strand and ferry's to Magnetic Island. Great all rounder.

    Review collected in partnership with this hotel
    Helpful?
    Response from OaksGateway, Manager at Oaks Gateway on Palmer

    Hi, It's great to hear that you enjoyed your recent stay with us. We certainly are fortunate to be located centrally to so many great attractions and restaurants. I hope we see you again next time you are in Townsville.

    Reviewed 4 April 2016

    Why is it motels can double there price if something is on in Town stayed here couple of times For 260 for 2 bedroom apartment on a Friday and Saturday night .Coming to Townsville for Football they are charging $470 for one night.Hate how these...More

    Helpful?1  
    Response from OaksGateway, Front Office Manager at Oaks Gateway on Palmer

    Hi Katherine, Firstly my sincerest apologies for the delay in responding to your valued review. As is the case with most hotels, the price of rooms is reviewed on a daily basis and are determined by a combination of occupancy and demand. I am making...More

    Reviewed 31 March 2016

    I couldnt fault our stay here. Location was perfect for our needs. The reception staff extremely helpful, seamless booking/check in. The rooms are well appointed clean and tidy. We will be back, and recommending The Oaks to ur friends

    Review collected in partnership with this hotel
    Helpful?
    Response from OaksGateway, Manager at Oaks Gateway on Palmer

    Hi, It is wonderful to hear that you enjoyed your recent stay with us. The team will be pleased that hey were able to assist you in having such a great stay. We look forward to welcoming you back.

    Reviewed 29 March 2016

    This is the second time we have stayed here & both times we have had problems, we did give them the benefit of the doubt the first time. Firstly they didn't even have our booking which we had paid for up front the last time...More

    Review collected in partnership with this hotel
    Helpful?1  
    Response from OaksGateway, Manager at Oaks Gateway on Palmer

    Hi Katrina, I am very disappointed to hear that we have provided with not one, but two disappointing stays. You are 100% correct, that we need to ensure that if we say we will do something, then we need to ensure this is done. There...More

    Reviewed 27 March 2016 via mobile

    We were originally booked in at a different Oaks, but 3 room moves later it was clear that they were experiencing significant problems with the hotel rooms. The staff were fantastic throughout and transferred us to the Oak Gateway in a room that was perfect...More

    Helpful?
    Response from OaksGateway, Front Office Manager at Oaks Gateway on Palmer

    Hi Adam, Thank you so much for posting your comments, which I have made sure have been seen by the staff at our sister property too. To receive a 5 star rating for a stay that, as you say, had 3 room moves and 1...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$97 - US$175 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Romantic Hotel in Townsville
    • #7 Business Hotel in Townsville
    • #9 Luxury Hotel in Townsville
    • #10 Family Hotel in Townsville
    Photos
    Traveller (141)
    Room & Suite (62)
    Pool & Beach (4)
    Dining (2)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Jimclevs
    Hi - we are booked in a one bedroom apartment next Tuesday for 6 nights. Could you please confirm that a hair dryer is available in the apartment, the check in time (we arrive around 2.30) and we also request a high up room overlooking the river area if possible. Many thanks Jim
    17 August 2015|
    Answer Show all 2 answers
    Response from OaksGateway | Property representative |
    Hi Jim, we certainly do have hair dryers in the apartments. I will certainly make a note on your reservation and we will endeavour to meet your request for a high floor & river view.
    0
    Votes
    Bohemian54
    Hi. We are from Christchurch and will be in Townsville on about 22nd July this year. We both enjoy swimming and we need to know the temperature of your pool at this time. We have been caught out before. Regards Peter Kaye
    21 May 2015|
    Answer
    Response from OaksGateway | Property representative |
    Hi Peter, Unfortunately our pool is not heated and does not have a temperature gauge so it is difficult to be precise. I have received mixed comments from guests travelling from areas such as Sydney as to whether they found... More
    1
    Vote
    Room Tips
    "Make sure you don't get a room above the air conditioning condensers as with the doors open you won't..."
    Read review
    "No guarantee you will get the room you book!"
    Read review
    "Room at the rear with river view is good"
    Read review
    "Higher floors overlooking the city have the best views."
    Read review