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    Hotel Grand Chancellor Townsville

    334 Flinders St, Townsville, Queensland 4810, Australia
    011 61 7 4839 7600
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    2017-12-03 2017-12-04
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     2 people are viewing this hotel
    US$102
    US$77
    SAVE US$25
    US$102
    US$77
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    US$86
    Traveller (76)
    Room & Suite (31)
    Pool & Beach (1)
    Grand Hotel and Apartments Townsville
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    Overview
    • Excellent46%
    • Very good38%
    • Average11%
    • Poor4%
    • Terrible1%
    Travellers talk about
    “sugar shaker” (18 reviews)
    “roof top pool” (13 reviews)
    “great location” (62 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    4.5 Star Hotel
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    Offers from Hotel Grand Chancellor Townsville
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    Rooms
    Dec 3Dec 4
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    1 room, 2 adults, 0 children
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    Reviews (471)
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    11 - 15 of 464 reviews

    Reviewed 1 week ago

    Awesome place to stay. great location. very friendly staff at check in and checkout and the housekeepers. Lovely rooms with comfy beds. great price and would definitely stay again and recommend to others.More

    Review collected in partnership with this hotel
    Thank roslynl681
    Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded 1 week ago

    Dear roslynl681, Thanks so much for your 5 star review. I'm so pleased that you enjoyed your stay with us, and that you found our team friendly and rooms comfortable. We look forward to welcoming you back on your next visit to Townsville. Kind regards,...More

    Reviewed 1 week ago via mobile

    The "sugar shaker" as it is affectionately referred to by locals is one of the best cbd hotels in Townsville. The rooms are spacious and clean, and the beds comfortable to match. There is no traffic noise and the air conditioner is quiet enough. Despite...More

    Thank jeffr001
    Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded 1 week ago

    Dear jeffr001, Thanks so much for your 5 star review. I'm so pleased that you enjoyed your time with us, and that you had a comfortable stay. It was great to see you found a good breakfast option close to the hotel. If you enjoy...More

    Reviewed 2 weeks ago

    I was not told about parking outside the hotel on a Saturday night would result in my car being towed away. There are 2 A4 messages on either end of the counter. Nothing makes them noticeable. The staff should have made me aware of this...More

    Thank Letitia C
    Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded 1 week ago

    Dear Letitia C, Thank you for taking the time to provide us with feedback from your recent stay. I was sorry to see your stay was impacted as a result of your vehicle being towed from the street parking around the hotel. As this is...More

    Reviewed 2 weeks ago

    Great location for a function we were attending and great all round location. Walking distance to loads of restaurants and bars. Right opposite Cowboys leagues club. Fastest and most professional check in.More

    Review collected in partnership with this hotel
    Thank Trish2418
    Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded 1 week ago

    Dear Trish2418, I appreciate you taking the time to share your feedback after your recent stay. It was pleasing to read you enjoyed your stay, particularly your check in experience. We look forward to welcoming you back on your next visit to Townsville. Kind regards,...More

    Reviewed 2 weeks ago via mobile

    When we arrived, there was no one manning the front desk. We had no choice but to stand there and wait. We booked more than one room that were all supposed to be on the same floor, they weren’t. My friend booked adjoining rooms so...More

    Thank TravelAuss
    Response from Paul G, Manager at Hotel Grand Chancellor TownsvilleResponded 1 week ago

    Dear TravelAuss, Thank you for taking the time to provide us with feedback from your recent stay. I am disappointed to hear that we were not able to exceed your expectations in regards to the service you received on arrival. We are dedicated to continually...More

    Grand Hotel and Apartments Townsville
    465 reviews
    #1 of 41 hotels in Townsville
    0.3 km
     
    Quest Townsville
    478 reviews
    #2 of 41 hotels in Townsville
    0.4 km
     
    Beach House Motel
    137 reviews
    #1 of 2 hotels in North Ward
    1.3 km
     
    Oaks Gateway on Palmer
    426 reviews
    #12 of 41 hotels in Townsville
    0.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$84 - US$133 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Townsville
    • #8 Business Hotel in Townsville
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 192
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, TripOnline SA, Hotwire, Orbitz, Cancelon and Evoline ltd so you can book your Hotel Grand Chancellor Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Townsville
    • Also Known As
    • Holiday Inn Townsville Hotel Townsville ,
    • Townsville Holiday Inn
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    Traveller (76)
    Room & Suite (31)
    Pool & Beach (1)
    Hotel & Grounds (59)
    Bathroom (4)
    Nearby
    Sponsored by:
    Quest Townsville
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    .40 km away
     
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    Beach House Motel
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    Oaks Gateway on Palmer
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Walter H
    11 November 2016|
    Answer
    Response from Peter Y |
    Hi Walter H, Most long haul buses top at the bus station which is located in Sir Leslie Thiess Drive which a bout a 10 minute walk from the hotel. Hope this helps
    0
    Votes
    Room Tips
    "Get the Bed and Breakfast deal and a Harbour view room to get the most value for money. You won't regretr..."
    Read review
    "Go somewhere else"
    Read review
    "Go for a suite on the top floor if you can."
    Read review
    "Room 1903 was great but if you want a room with windows that open, choose a room with a balcony."
    Read review
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