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Mercure Townsville

955 reviews
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Traveller (158)
Room & Suite (41)
Pool & Beach (17)
Overview
  • Excellent25%
  • Very good46%
  • Average20%
  • Poor6%
  • Terrible3%
Travellers talk about
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (955)Write a Review
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1 - 5 of 928 reviews
Reviewed 3 days ago

This is a late review as we stayed at the Mercure in August of 2017. I wanted to review due to the amazing stay that we had. We turned up to the hotel a day early as we had been staying on Magnetic Island but...More

Thank Loz212
Reviewed 5 days ago

Stayed here for one night recently for a concert in a family room. The beds were comfortable, air con cold, view was nice, and the room had everything necessary. It was a little on the small side, however, this was not a problem for us...More

Thank Jenny T
Reviewed 2 weeks ago

My sister and I stayed at Mercure from 28/12/17 - 4/1/17. I had a great impression right from the beginning - I had booked a family room to just have a bit of extra space in the room but a few days before my trip...More

Thank Krissy P
Response from MercureTownsville, Assistant Front Office Manager at Mercure TownsvilleResponded 1 week ago

Dear Krissy P, Thank you for taking the time to review your recent stay at the Mercure Townsville. It is always great to receive such positive feedback from one of our longer staying guests. I will be sure to share your feedback with our team,...More

Reviewed 3 weeks ago

As we drove into the driveway of the hotel we thought - oh, this isn't quite what we thought. The place looked a little tired. But, we were greeted with friendly staff in their 24 hour reception, and you can see that this resort is...More

1  Thank JJ-4350
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 2 weeks ago

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback and lovely to hear you enjoyed your stay with us overall. I will share your comments with our team. It is...More

Reviewed 3 weeks ago via mobile

We stayed here for three nights in Townsville. The staff were super nice and very helpful and there is a great restaurant. Unfortunately, the rooms are very run down and very small with inadequate storage space and amenities. We also needed to share the room...More

Thank Aaron F
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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Outdoor pool
Details
Price range
US$82 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (158)
Room & Suite (41)
Pool & Beach (17)
Dining (11)
Hotel & Grounds (110)
Bathroom (4)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
gnaglins
4 January 2018|
AnswerShow all 2 answers
Response from 46Toni | Reviewed this property |
I'm sorry I can't say for sure as I didn't have the need for a workout. It was purely pleasure.
0
Votes
Mandy P
21 July 2016|
AnswerShow all 4 answers
Response from Chris G | Reviewed this property |
Hi. Pool is not heated & as I am a local I would say too cold to swim in August but many many people from down south find it lovely & do swim at this time so I have prob just acclimatise too well to the north. Haha The... More
0
Votes
Mandi H
27 December 2015|
Answer
Response from Mark N | Reviewed this property |
no
0
Votes
Room Tips
"We were close to the gate so easy access to get to the mall."
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"Join LeClub Accor for access to sales"
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"Deluxe rooms on the top floor have balconies and nice views."
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"All the rooms are spectacular"
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