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Mercure Townsville

Ctrip.comUS$68*
View Deal
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$179*
US$68*
Great Deal
US$70*
US$70*
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Mercure Townsville
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861 Reviews from our TripAdvisor Community

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Showing 839: English reviews
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Pinnacle, Australia
Reviewed 4 days ago NEW

Meals in restaurant are very good but room meals are average. Staff are awesome and friendly. Only thing was my shower floods every time I use it. Would have liked this fixed at my first request. Overall not a bad place.

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Helpful?
Thank michaelodger
Sydney
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

After usually staying at 5 star properties I didn't have fantastic expectations but upon arrival I was pleasantly surprised. The foyer was a beautiful open plan design with friendly staff to greet you as your car pulls up like you'd expect from a 5 star property. The pool is very nice and inviting. The staff are all very helpful and...

Review collected in partnership with Accorhotels.com
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Helpful?
2Thank bigtones25
About Hotel's Favourite Review
MercureTownsville, Guest Relations Manager at Mercure Townsville, responded to this review

Dear bigtones25, We very much appreciate your great comments regarding your stay at the Mercure Townsville. It is always such a pleasure to receive positive feedback from an Accor Loyalty member. I will be sure to share your comments with our team as I am sure that this feedback will serve as an encouragement to all of our staff as...

Sydney, Australia
Reviewed 5 days ago NEW

Arrived to check in around 7.00pm. First thought was there was not enough lighting in the car park. Was very dark. Went to reception and checked in. Was very quick and professional. Was given a map and shown where my room was. Room was a good size and clean. I was upstairs near the pool. When people wheeled their luggage...

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Helpful?
Thank MissTravelingMegs
Kansas City, Missouri
Reviewed 5 days ago NEW

I've stayed at this hotel several times over the years. The service is excellent. The employees are extremely helpful. The restaurant service is good. The buffet breakfast is excellent. The rooms are kept very clean. The environment is easy going.

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Helpful?
Thank jemikcmo
Townsville, Australia
Reviewed 6 days ago NEWvia mobile

We recently booked the Ballroom for a 70th Birthday and were highly impressed! Margaret and her team were so helpful from the outset, from my very first inquiry, to the lead up to the event and then on the evening itself with everything taken care of. It was a great space, which had been well set-up, the tech was easy...

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Helpful?
Thank Nikkib_1984
A TripAdvisor Member
Level Contributor
3 reviews
Reviewed 1 week ago via mobile

I recently visited this hotel to celebrate my first Mothers Day. Everything was exceptional, the abundance of delicious food, the friendly service, the little extras like the table decorations & take home gift. Thank you for making the day so special Mercure Townsville, I will be back!!

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Helpful?
Thank A TripAdvisor Member
Reviewed 1 week ago

Brilliant service all round. I visited Townsville for a very sad family tragedy and I cannot thank Mercure enough. I was upgraded to a lakeside unit and staff and service was of a 5 star standard. Celsius Restuarant was amazing and food was presented promptly and extremely delicious. Room service was delivered quickly and housekeeping did an amazing job with...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank dexxan68
Whittlesea, Australia
Reviewed 1 week ago

I stayed in November, 2016 and had a seven night stay. The room was a balcony one away from the function rooms and the poolside bar area. For me it was a very quiet and relaxing experience. There are numerous functions at the hotel because of its location and beautiful surrounds in a tropical garden. Weddings are very popular and...

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Helpful?
Thank John K
Peregian Beach, Australia
Reviewed 1 week ago

Good position, rooms are very good size and well fitted out. Our room had a balcony over looking the lake and table and chairs on it which was nice to sit out and have a meal. The staff were very good, I arrived late and tired and they were excellent. Even the house keeping staff were very friendly. Breakfast was...

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Helpful?
Thank notgreynomad
Reviewed 1 week ago via mobile

When we arrived the room we booked was too small so for $20 EXTRA we were given a much bigger room overlooking the lake with its own balcony. The staff were very obliging and helpfull. It was lovely. Would highly recommend.

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Helpful?
Thank Robyn C

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Situated on 11 lush, resort-style acres just minutes from the centre of Townsville and only two kilometres from the airport, the Mercure Hotel Townsville offers a tranquil, relaxing choice for business and holiday travellers visiting this beautiful gateway to the Great Barrier Reef. From the moment you arrive, you will enjoy a destination like no other hotel in Townsville. The comfort of our accommodation, complemented by warm, personalised guest service, ensures a truly relaxing stay. ... more   less 

Additional Information about Mercure Townsville

Address: 166 Woolcock Street, Townsville, Queensland 4812, Australia
Region: Australia > Queensland > Townsville
Price Range: $104 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Townsville 4*
Number of rooms: 162
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Expedia, Hotels.com, Hotwire, Ctrip TA, Priceline, Cancelon, TripOnline SA, HotelQuickly and HRS so you can book your Mercure Townsville reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Townsville Hotel Townsville
Mercure Hotel Townsville
Accor Hotel Townsville
Hotel Style:
#1 Green Hotel in Townsville
#7 Luxury Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Townsville staff and other travellers.
3 questions
Ask a question
Gorokan, New South Wales, Australia
over a year ago

See all questions (3)

Questions? Get answers from Mercure Townsville staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lake view rooms are best.”
michaelodger, 23 May 2017 | Read review
“On the ground floor, would be quieter”
MissTravelingMegs, 22 May 2017 | Read review
“Choose a room with a lake side view.”
jemikcmo, 22 May 2017 | Read review
“Further away from the function rooms is best for piece and quiet. Closer is great for quick access to the bar and pool area.”
U3590QWjohnk, 17 May 2017 | Read review
“worth the money to get a lake view in my opinion”
notgreynomad, 16 May 2017 | Read review
5 of 5
Ctrip.com
US$68* /night
View Deal
Booking.comUS$70
TripAdvisorUS$70
AMOMAUS$179
View all 11 deals
*Disclaimer
Prices are for 1 room, 2 adults
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