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07/05/2017 08/05/2017
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    Mercure Townsville

    166 Woolcock Street, Townsville, Queensland 4812, Australia
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$49
    US$112
    US$63
    US$74
    US$75
    Traveller (125)
    Room & Suite (38)
    Pool & Beach (15)
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    Overview

    • Excellent24%
    • Very good44%
    • Average21%
    • Poor6%
    • Terrible3%
    Travellers talk about
    Free Parking
    Pool
    Restaurant
    Room Service
    4 Star Hotel
    All hotel details
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    Quest Townsville
    368 reviews
    #1 of 41 hotels in Townsville
     
    Hotel Grand Chancellor Townsville
    200 reviews
    #6 of 41 hotels in Townsville
     
    Grand Hotel and Apartments Townsville
    423 reviews
    #2 of 41 hotels in Townsville
     
    The Ville Resort-Casino
    721 reviews
    #7 of 41 hotels in Townsville
     
    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Traveller rating
    Traveller type
    Time of year
    Language
    Reviewed 8 March 2015

    Upon arrival, the resort looked a bit worn. Check-in was a tad slow even though there was only 1 other person in front of me - as there was only 1 staff at the check-in/front desk. It was noted that there was a priority lane...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from MercureTownsville, Manager at Mercure Townsville

    Dear Guest Thank you for taking the time to write feedback in regards to your recent stay at Mercure Townsville. I am thrilled you enjoyed the tropics and our hotel environment from your room. It is certainly a beautiful experience to take a break from...More

    Reviewed 5 March 2015

    Nice hotel with lovely pool. Rooms are clean and tidy but are a little "dated". Very relaxing bar area next to the pool, along side the restaurant. The meals where excellent but I felt the menu was limited.More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from MercureTownsville, Manager at Mercure Townsville

    Dear Murry T, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. In relation to your feedback, I can let you know that we have some exciting news that a number of...More

    Reviewed 2 February 2015 via mobile

    excellent room clean tidy compfy...great food quick room service.. The only complaint is that we couldnt have a swim in the pool as it was too hot and there was no shade over it.. Besides that id rate it 5star. Friendly staff. Had an excellent...More

    Helpful?1  
    Response from MercureTownsville, General Manager at Mercure Townsville

    Dear Ngapera W, Thanks for the great review, we're always delighted to read such positive comments, which I'll share with our team. I'm glad we could provide such a good experience for you, we all look forward to welcoming you back to Mercure Townsville. Steve...More

    Reviewed 1 February 2015

    Absolutely loved this resort! Facilities were top notch and the staff staff were warm and welcoming. Restaurant was delicious and the grounds were lovely. The weather was really warm but you didn't notice it in the air conditioned rooms - slept like a baby. Would...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from MercureTownsville, General Manager at Mercure Townsville

    Hi Melinda M, I am delighted you enjoyed your stay at Mercure Townsville. It is always a pleasure to receive such positive feedback, particularly when it relates to our team and the service they provide. We hope to see you back in Townsville soon, and...More

    Reviewed 26 January 2015

    I stayed for 10 days at the Mercure in Townsville intermittently over the Christmas New Year period to catch up with family and to relax. The staff was mostly brilliant with fantastic award deserving hospitality. The pool and surrounds are very nice . There was...More

    Review collected in partnership with Accorhotels.com
    Helpful?
    Response from MercureTownsville, Manager at Mercure Townsville

    Hi Kathy, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. Sure you had good Christmas holiday relaxation at Mercure. I will share your comments with our team. I am sorry to...More

    Quest Townsville
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    #1 of 41 hotels in Townsville
     
    Hotel Grand Chancellor Townsville
    200 reviews
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    Grand Hotel and Apartments Townsville
    423 reviews
    #2 of 41 hotels in Townsville
     
    The Ville Resort-Casino
    721 reviews
    #7 of 41 hotels in Townsville
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Tennis Court
    Details
    • Price range
    • US$74 - US$125 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Green Hotel in Townsville
    • #7 Luxury Hotel in Townsville
    Photos
    Traveller (125)
    Room & Suite (38)
    Pool & Beach (15)
    Dining (12)
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    Questions & AnswersAsk a question
    Mandy P
    I need to swim. Is the pool warm or cold in August? Salt or chlorine? Any beach nearby to swim in? I will have no car.
    21 July 2016|
    Answer Show all 4 answers
    Response from Chris G | Reviewed this property |
    Hi. Pool is not heated & as I am a local I would say too cold to swim in August but many many people from down south find it lovely & do swim at this time so I have prob just acclimatise too well to the north. Haha The... More
    0
    Votes
    Mandi H
    Is there a pool bar?
    27 December 2015|
    Answer
    Response from Mark N | Reviewed this property |
    no
    0
    Votes
    Yvonne C
    Is there smoking areas
    6 December 2015|
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    Room Tips
    "Lake view with balcony"
    Read review
    "ask for a renovated room"
    Read review
    "enquire about the rooms with lakeview"
    Read review
    "Get one without bugs"
    Read review