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Mercure Townsville

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Traveller (162)
Room & Suite (45)
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Overview
  • Excellent25%
  • Very good45%
  • Average21%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Public Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Mercure Townsville
Special Offer: UP TO 30% - EARLY BOOKING
Offers from Mercure Townsville
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
May 7May 8
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (974)
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All reviewscastletown shopping centreclose to the airportfast food outletsbuffet breakfastrooms are comfortablefamily roomchecking outpleasant staybusiness tripgreat spotmagnetic islandcelsiusreceptionsizzlertropicalpillowsconference
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281 - 285 of 947 reviews
Reviewed 13 March 2016

Stayed two nights for business. Clean room, nice setting. All stuff I had a contact with were friendly. Good WiFi. A bit of confusion about lights in a room (they said the issue was not uncommon) but other than that, I had a pleasant stay.More

Review collected in partnership with Accorhotels.com
1  Thank june1467
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 13 March 2016

Dear June1467, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all...More

Reviewed 8 March 2016

Arrived March 2nd for one night before flying out check-in and staff very friendly and made you feel welcomed room very good and clean meal at restaurant excellent and buffet breakfast the same on checking out we booked again for 2 nights on return asked...More

2  Thank steve j
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 13 March 2016

Dear Steve, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback especially regarding our staff. I will share your comments with our team. I am sure that this feedback will serve as...More

Reviewed 8 March 2016

More

Review collected in partnership with Accorhotels.com
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 13 March 2016

More

Reviewed 5 March 2016

We were here to pick up our university student from JCU and enjoy a few days in Queensland. We found it a little confusing finding the entrance to the parking lot....btw it's near the McDonald's. The rooms are a little run down, but the complimentary...More

2  Thank C T
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 6 March 2016

Dear C T, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback. I will share your comments with our team particularly our front office staff, as it is great to hear they...More

Reviewed 2 March 2016

Stayed twice, one night each time before and after going inland for a few days. Can be a little hard to fine the entrance to the property and the parking is a little weird and well away from you room. The check in was ok,...More

2  Thank AustraliaOwen
Response from MercureTownsville, Front Office Manager at Mercure TownsvilleResponded 3 March 2016

Dear Owen, We very much appreciate your comments regarding your stay at the Mercure Townsville. It is always a pleasure to receive positive feedback particularly when it is great feedback about our staff. I will share your comments with our team. I am sure that...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Free Parking
Room Service
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Outdoor pool
Details
Price range
US$82 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$82 - US$121 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Green Hotel in Townsville
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (162)
Room & Suite (45)
Pool & Beach (17)
Dining (12)
Business Centre & Event Rooms (4)
Questions & Answers
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gnaglins
4 January 2018|
AnswerShow all 3 answers
Response from theb0ne | Reviewed this property |
you get free access to a 24 hour high quality gym. great. close by. walking distance.
0
Votes
Mandy P
21 July 2016|
AnswerShow all 5 answers
Response from AstridandGlen | Reviewed this property |
Lovely pool with deck chairs and near the bar and restaurant. Water temperature, I guess, would be slightly below tepid in August. Townsville is in the tropics, rarely below mid twenty degrees in daytime.
0
Votes
Mandi H
27 December 2015|
Answer
Response from Mark N | Reviewed this property |
no
0
Votes
Room Tips
"Tired hotel past it’s prime"
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"Lake view room"
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"We were close to the gate so easy access to get to the mall."
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"Join LeClub Accor for access to sales"
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