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The Ville Resort-Casino

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The Ville Resort-Casino
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687 Reviews from our TripAdvisor Community

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Showing 676: English reviews
Far North Queensland
Reviewed 2 days ago NEW

We stayed here for a night in a deluxe room as a birthday treat. The room looked newly renovated and was very clean. We could hear a little lift noise but it was not intrusive. In our room we found a personally signed birthday card and a bottle of wine on ice with two glasses. It was a lovely surprise...

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Helpful?
Thank Sleepy668
Sydney, Australia
Reviewed 6 days ago NEW

This was our second stay at The Ville. We stayed in a suite on the 16th floor which has been recently renovated, the room was very spacious with a lovely appointed bathroom. There is a spacious lounge with a small kitchenette and big bedroom which can be shut off from each other. We love staying here, the staff are always...

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Thank _reneegeorgas
Townsville, Australia
Reviewed 1 week ago via mobile

Great value for money dinner deals in Spin Cafe, Demolition Deals a choice of 10 meals for only $10 each. $42 was all my daughter, best friend and I paid for dinner. Then had plenty of money leftover for a flutter on the machines. Nice night had by all.

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Thank Naomi J
Deception Bay, Australia
Reviewed 1 week ago

The building is undergoing a major revamp so things may change. We found the room to be reasonably comfortable though it was weird having a glass wall separating the room and the en-suite. Thankfully there was blind that could be pulled down in the shower. The big thing for us as a family was the lack of dining options. On...

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Thank Marcus T
Portsmouth, England, United Kingdom
Reviewed 1 week ago via mobile

We are staying in a king bed with marina view room. The hotel is currently undergoing construction so I'll let them off the entrance to reception as clearly they are refurbishing. The reception were a bit rude on arrival. The booking was in my surname but my fiancé went in with both of our passports and credit cards to check...

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1Thank Emma T
Sydney, Australia
Reviewed 2 weeks ago via mobile

We stayed here for two nights for a little break. It is undergoing a huge refurbishment which does not seem to impact on the hotel much. There is no pool, however, guests do have access to the Tobruk Pool on the strand. You get towels from reception. The rooms are nice and spacious and the bed is big and comfortable....

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Thank Andrew M
Townsville, Australia
Reviewed 2 weeks ago

I live in Townsville so every now and then we come and stay the night so my husband can have his casino fix......They are doing huge renovations at the moment so if you want a pool choose another hotel...the good thing though is the deals at the moment are great...we got the king suite for $255 and for $1 more...

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1Thank gail m
Townsville, Australia
Reviewed 2 weeks ago

Strongly advise you to avoid KOBE - Attended on the 27/12 1.)hugely reduced menu (not disclosed when making booking) no sirloin or rump dishes (this is a steak house apparently) 2.)First red wine choice unavailable but later we were served it in Casino 3.)Terrible service, paid over $600 for this meal and service is second rate, waitress understaffed and not...

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Thank Tracey C
Cairns
Reviewed 3 weeks ago via mobile

We booked a so-called "deluxe suite" for a trip to Townsville for NYE, with the published promise of the room providing views from both sides of the property. When we arrived at Room 1119 we discovered that the only balcony which is on the City side had frosted glass and no views whatsoever. When I complained, we were moved up...

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Thank Lyn R
Hobart, Australia
Reviewed 3 weeks ago via mobile

Attended here with my family. Whilst disappointed to be told we were unable to enter through the gaming area to get to the Spin cafe we were offered an alternative eating place in the Lobby Bar. I ordered seafood basket, steak sandwich and chicken Caesar salad. When our order was ready we took ot through to yhe Lobby Bar and...

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Thank SamStella23

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is currently undergoing a $35 million redevelopment. Extensive works to the property may include noise and closure or relocation of some facilities. These may include the Hotel and Casino entrance and restaurants. Please note that the hotel pool and rear lawns are currently closed during construction. The stunning results of these upgrades will include an infinity-edge pool with swim-up bar and private cabanas, new functions/events areas as well as new restaurants, bars and extensive decking – all with views to Magnetic Island. General construction works are restricted between 7am - 6.30pm Monday through to Saturday, with noisy works being restricted to the hours of 9am – 5pm. The Ville Resort - Casino is superbly located on the Townsville breakwater and overlooks magnificent Magnetic Island, the Coral Sea and Townsville City. The property is within walking distance of the Magnetic Island Ferry terminal, the CBD, the restaurant precincts of Palmer and Flinders Streets and Townsville's award-winning beachfront, The Strand. There is so much to do - so much to see in Townsville and The Ville is a "hot spot" for lifestyle and holidaying in the tropics! ... more   less 

Additional Information about The Ville Resort-Casino

Address: Sir Leslie Thiess Drive, Townsville, Queensland 4810, Australia (Formerly Jupiters Townsville Hotel & Casino)
Region: Australia > Queensland > Townsville
Price Range: $101 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Ville Resort-Casino 4.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Jupiters Townsville Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Hotel Townsville
Hotel Style:
#3 Luxury Hotel in Townsville
#6 Business Hotel in Townsville
#7 Family Hotel in Townsville
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Questions & Answers

Here's what travellers have asked, with answers from The Ville Resort-Casino staff and other travellers.
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Questions? Get answers from The Ville Resort-Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a sea view or marina view room”
 of 5 bubbles Sleepy668, 22 Jan 2017 | Read review
“Have a steak at Kobe restaurant!”
 of 5 bubbles _reneegeorgas, 18 Jan 2017 | Read review
“They are more expensive but the suites are worth it”
 of 5 bubbles 182gailm, 5 Jan 2017 | Read review
“Ask for the sea view - it does include a view of the construction site but look past that”
  • View to Magnetic Island mid early afternoon
 of 5 bubbles Crocodillus, 24 Dec 2016 | Read review
“The rooms are quiet and have been recently renovated, you can choose ocean or city views.”
 of 5 bubbles JBrennan1962, 20 Dec 2016 | Read review
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