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Fitzroy Island Resort

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1,134 Reviews from our TripAdvisor Community

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Showing 1,009: English reviews
Brisbane, Australia
Reviewed 2 days ago NEWvia mobile

We were (unbeknown to us) booked into a room at the back of the resort that faced the walkway so everyone could look straight into your room, privacy was only achieved by closing both sets of curtains which meant we could not have fresh air only air con and all the lights had to always be on so we had...

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Thank simbiotik
Perth, Australia
Reviewed 2 days ago NEWvia mobile

Fitzroy island is great to get away and chill for family time. The kids loved the water trampoline and paddle boarding (additional cost) The rooms are ok comfortable but could do with some maintamce and a good clean. Foxy's bar is a great place for relaxed meals and the sunset is one of the best I have seen. We did...

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Thank TraceyF4
Brisbane, Australia
Reviewed 5 days ago NEW

My partner and I went for 4 nights in January. On first impression the resort looks good. However the staff and amenities are terrible. Our first room was so dusty and dirty we requested a different room. The second room was still bad but it was better than the first one so we kept it. We had ants, cockroaches and...

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Thank nyancr57
Bistrita, Bistrita-Nasaud, Romania
Reviewed 6 days ago NEWvia mobile

We stayed at Fitzroy island resort from 03 of January until 10 of January. First we received a room facing the forest, very small, smelling of molt and dirty! The second day we upgraded and received a suite facing the ocean, which was very spacious with a living, bedroom and kitchen. Here the same problem, the cooking area was already...

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Thank Dana Elena N
Perth, Australia
Reviewed 1 week ago via mobile

Didn't even know this island existed until we saw an offer on Groupon/Scoopon and it looked so nice that we looked into it further for an upcoming Queensland trip. Stayed four nights in a top floor apartment overlooking the beach. The resort has a pool, swim up bar, a hire shop for snorkels, stand up paddle boards etc and movies...

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Thank ST51992
Jodie M, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi ST51992, Thank you for taking the time to post such a wonderful review about Fitzroy Island and the Resort, it is great to hear you explored the Island and enjoyed all of the outdoor activities on offer. We truly appreciate your kind comments! We look forward to welcoming you back in the near future! Kind regards, Jodie Miller –...

Brisbane, Australia
Reviewed 1 week ago via mobile

Lovely location! Ocean view room which we were happy with. Kitchen had everything you needed. However, what was very disappointing was the level of customer service. Rude bar staff at Foxy's, too interested in talking to each other instead of serving customers waiting (not all) My friend was spoken rudely to by one member of staff in which other customers...

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Helpful?
Thank Davina S
Jodie M, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi Davina S, Thank you for taking the opportunity to review our hotel, it is disappointing to hear about your experiences whilst staying on Fitzroy Island Resort. We appreciate your feedback on areas needing improvement. Thank you once again for your feedback and we look forward to welcoming you back in the near future. Kind regards, Jodie Miller – Front...

Los Angeles, California
Reviewed 1 week ago

Great place to get away from crowds, snorkle (just a few feet off the shore you can already see coral beds and plenty of fish!), hike in the rain forest, or lay on the beac or pool. There's at least two beaches easily accessible (do wear a lycra suit during jellyfish season). The hotel also has a small market, a...

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Helpful?
Thank Fiammetta P
Jodie M, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi Fiammetta P, Many thanks for providing feedback of your recent stay with us. It is a pleasure to hear your appreciated the peacefulness of Fitzroy Island. Once again, thank you for sharing your experience at Fitzroy Island Resort and we look forward to your return in the near future. Kind regards, Jodie Miller – Front Office Manager

Los Angeles, California
Reviewed 1 week ago

This is a perfect family vacation which offers the possibility of snorkeling just in front of the hotel in at least two beaches (fish and coral is just a few feet off the shore!), hiking in the rain forest, or laying in the sun or pool! The hotel also has a small market, dive shop, a restaurant, and a cafe/bar.

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Thank Donatella P
Jodie M, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi Donatella P, We very much appreciate your comments regarding your stay at the Fitzroy Island Resort! It is always a pleasure to receive positive feedback. We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Reviewed 2 weeks ago via mobile

Went to Fitzroy Island Resort during the first week of Jan 2017 with a friend from Canada. The resort and location is AMAZING, but management definitely need to clean their act up. The food on the island is average. At the buffet breakfast, we had a mosquito in our poached egg, tomatoes and mushrooms were undercooked and the milk for...

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1Thank Courtney M
Jodie M, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi Courtney M, Thank you for taking the time to post your feedback, we of course greatly appreciate all comments from our guests good, bad or indifferent as it is an important part of our process moving forward. It was extremely disappointing to hear you had a negative experience during your stay with us and that our food outlets did...

Shangzhi, China
Reviewed 2 weeks ago

We went there 5 days from December 25 to 30. This was the peak season. Fitzroy Island certainly looks like Paradise: warm and crystal clear sea, beautiful marine animals, beautiful beaches (even if very little sand), rain forest and great walks. Unfortunately, the unique hotel offers very poor services: understaffed, none friendly people (even the dive shop manager, which is...

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1Thank olivier m m
Jodie M, Front Office Manager at Fitzroy Island Resort, responded to this review

Hi olivier m m, Many thanks for providing feedback of your recent stay with us. Whilst it is a pleasure to hear great comments on our little bit of paradise, it is of course disappointing to hear you felt service was poor. We do endeavour to provide all of our guests with a high level for service at all times....

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
Fitzroy Island is a tropical paradise of rainforest and coral beaches within the calm sheltered waters of the Great Barrier Reef Marine Park. The walking tracks through the rainforest, up to the summit and to the lighthouse offer a fabulous view over the Great Barrier Reef. Located only 29 km off the coast of Cairns, the island is a listed National Park and has only one resort. Just 45 minutes by boat, Fitzroy Island Resort offers guests the opportunity to intimately discover the magic and diversity of the Great Barrier Reef from land and sea, making it the perfect accessible base for snorkeling, diving and exploring the reef and rainforest. Ferry transfers to and from Fitzroy Island depart daily and tickets can be pre-booked from Fitzroy Island Resort. The affordable 4 star Resort offers a range of contemporary accommodation including Suites, Beach Cabins and Studios. The resort facilities include a contemporary restaurant, large pool with swim up bar, dive store, indoor cinema, Foxy’s bar and a general store. Discover the vibrant corals and marine life, forest birds, butterflies and the startling white sulphur-crested cockatoos. Create memories to last a lifetime. Pure tropical island magic…. Activities include:- Dive School- Aqua Jets- Mini submarines- Glass bottom sea kayaks- Kayaking- Snorkeling. ... more   less 

Additional Information about Fitzroy Island Resort

Address: The Esplanade, Fitzroy Island, Queensland 4870, Australia
Region: Australia > Queensland > Fitzroy Island
Price Range: $114 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Fitzroy Island Resort 4.5*
Number of rooms: 99
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Also Known As:
Fitzroy Island Hotel Fitzroy Island
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Questions & Answers

Here's what travellers have asked, with answers from Fitzroy Island Resort staff and other travellers.
33 questions
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Questions? Get answers from Fitzroy Island Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one with a balcony and ask to have your room deep cleaned.”
 of 5 bubbles nyancr57, 14 Jan 2017 | Read review
“Ocean view room (make sure the bedroom has the view)”
 of 5 bubbles , 10 Jan 2017 | Read review
“Ocean view room (make sure the bedroom is facing the ocean and not the hallway)”
 of 5 bubbles DonatellaPolizzi, 10 Jan 2017 | Read review
“We booked 2 apartments (we are a family of 5) but 1 apartment + 1 standard room would have been largely enough”
 of 5 bubbles oliviermm2014, 4 Jan 2017 | Read review
“Request a top floor if you don't want to hear every footstep on the floor above you on level one or two.”
 of 5 bubbles TravelBugCx, 3 Jan 2017 | Read review
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