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InterContinental Adelaide

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InterContinental Adelaide
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1,586 Reviews from our TripAdvisor Community

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Showing 1,550: English reviews
Adelaide, Australia
Reviewed 22 February 2016

I stayed in room 1311, we went there for a suprise bday present for my partner. We'd never stayed in a 5 star hotel before and we were both really excited about it. I was just really suprised at how outdated everything was. The fridge, kettle, light swithces etc look like they were still from the 80s, and the room...

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Helpful?
Thank Candace P
ICAManagement, Guest Relations Manager at InterContinental Adelaide, responded to this review

Dear Candace P Thank you for choosing us as a destination to surprise your partner. Your feedback is very important and I am sorry that the overall experience did not meet your expectations. We take your comments seriously and would be happy to discuss further your views at your convenience. I can contacted be contacted at Mathew.simister@ihg.com or telephone 8238...

Sydney
Reviewed 22 February 2016 via mobile

I was visiting Adelaide for 3 days for a conference at the Convention Centre which is beside the hotel - very convenient. The hotel is perfectly located - near shops and great restaurants, on the river and opposite Adelaide Oval. From the moment I checked in, I could not fault the service. All requests and interactions handled quickly and professionally...

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Helpful?
Thank Chlotoro
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Chlotoro Thank you for your review of our property following your visit for conferencing purposes. We are grateful for your compliments on the level of service you received which is vital for us to understand how we are treating our valued guests. I am pleased your requests were handled with efficiency and professionalism and that you also enjoyed the...

Burleigh Heads, Australia
Reviewed 22 February 2016

We stayed at the InterContinental for two nights as part of a Mystery Flight package for my Husband's 50th Birthday. We thoroughly enjoyed our stay, yes it is a little on the old side now and there are things that could be updated, but given the fact that the rooms including the bathrooms were such a great size, the bed...

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Thank thekelly3
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear thekelly3 Thank you for sharing your wonderful feedback in regards to your recent experience at InterContinental Adelaide to celebrate your husband's special birthday celebrations. My team and I are pleased you to hear you had a memorable time and enjoyed the comfort of our rooms and food and beverage outlets you visited. We look forward to any future visits...

Brisbane
Reviewed 20 February 2016

My review is based on the price in relation to other hotels and its class. I stayed twice during my visit to South Australia - the first night and the last, in two different rooms - 1720 and 902. The hotel isn't bad - just a little outdated. It still has the old school louvre doors on the bathroom and...

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Thank JodHami
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Jodeskee Thank you very much for your review of two stays at our property whilst visiting South Australia. We appreciate you taking the time to let us know about your experience and for mentioning the great location of the hotel and our friendly staff. Great that you enjoyed the gym too! We have noted the various points you've made...

Adelaide, Australia
Reviewed 20 February 2016

Returned to the Intercontinental for our 20th Anniversary, with fond memories of great service from the Hyatt 20+ years ago. Our allocated room had construction views, but staff very happy to change if for better view (albeit lower level). Rooms have stood test of time very well - still very comfortable and love the space of bedrooms and bathrooms. All...

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Thank AdelaideUnited
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear AdelaideUnited Thank you for choosing us as your destination to celebrate your recent 20th anniversary. May I also congratulate you on this milestone occasion! We appreciate you having selected to return to us and are delighted that you found the hotel still appealing and the level of service welcoming. Pleased you enjoyed the bottle of wine too! Kind regards...

London, United Kingdom
Reviewed 20 February 2016

Adelaide is a buzzy city, and this hotel was right in the middle for all the sights. We took the free tram down to the seaside, 45 minutes later we were walking out on the pier and gazing into the clear blue sea. The tram driver was helpful as were other passengers when we didn't know how to validate and...

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Helpful?
Thank Elaine T
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear Elaine Thank you for reviewing your recent stay in Adelaide. I am thrilled you thoroughly enjoyed the city and attractions as well as the close proximity our hotel provided to these for you. Hope to welcome you back on a future occasion to experience more of what our city has to offer. Kind regards Colin McCandless General Manager

Manchester, England, United Kingdom
Reviewed 19 February 2016

The whole experience was superb but I find it ridiculous in this day and age to have to pay for wifi. Every hotel we have stayed in Australia so far has included free wifi. Why does this august establishment feel it necessary to charge me to collect my emails!!! Cafes, B and B's all provide free internet access, but not...

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Thank 570local16
Perth, Australia
Reviewed 19 February 2016

Halfway through my stay the hotel was on track for a glowing review, but unfortunately it really let itself down over the last 24 hours or so. I was pleasantly surprised by the size of the room and the view over the river towards Adelaide Oval, and at a really competitive rate. The gym is superb. However, breakfast is not...

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Helpful?
Thank Cottboy
ICAManagement, Guest Relations Manager at InterContinental Adelaide, responded to this review

Dear Cottboy Thank you for providing a review of your recent stay at InterContinental Adelaide and for sharing your views on the product and service you encountered during your visit. It was disappointing to read that your first impressions of our property were soured halfway through and I do appreciate your time in letting us know. I would be more...

Rome, Italy
Reviewed 19 February 2016

I was thinking twice before writing this report as I believe in positive thinking as well as focusing on the important and positive points, however in this hotel I couldn't. As an IHG Platinum member and as a Top Contributor as well as Hilton Diamond member I was considering in which property to reside for 1 night during a visit...

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Helpful?
Thank yuvalgolan
ICAManagement, Guest Relations Manager at InterContinental Adelaide, responded to this review

Dear yuvalgolan Thank you for choosing to review your stay at InterContinental Adelaide and for sharing your views on the product and service you encountered during your visit. I do appreciate that the experience was certainly not to your expectations and acknowledge your time in letting us know. I would be more than happy to discuss your experience further in...

Sydney, Australia
Reviewed 18 February 2016

This was a mystery trip for us so we didn't know till the day before ,loved the Hotel GREAT staff location great and little Anthea in reception was wonderful so helpful.The only thing we could say is there is a building next door getting built very noisy in the morning you are there on holiday to sleep in doesn't happen.

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Thank cats22014
ICAManagement, General Manager at InterContinental Adelaide, responded to this review

Dear cats22014 Delighted to hear you visited us recently as part of your exciting 'mystery trip' to Adelaide. Thank you for letting us know that Anthea provided you a welcoming experience. She is a very valued member of our team. The building you referenced is one of the stages of the transforming Adelaide Convention Centre. Sorry to hear your sleep...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Positioned exclusively along the banks of the River Torrens, adjacent to the Adelaide Festival Centre, Adelaide Convention Centre and the Casino, InterContinental Adelaide effortlessly blends luxury with comfort. Each of our 367 spacious, well appointed guestrooms offer clean designs and an elegant marble bathroom featuring walk-in shower, separate bath and large vanity area. Specifically designed for the needs of the global traveller, each guestroom offers uninterrupted views across the historic city of Adelaide, high speed internet access and a spacious and ergonomically designed work area. For more than two decades the hotel’s collection of 21 suites have been home to world leaders, heads of state and visiting celebrities from across the globe. To take exclusivity and luxury a level further, our Club InterContinental, located on level 21, offers private lounge access for the most discerning of guests. Enjoy an elegant meal in our signature restaurant, Riverside, or indulge in award-winning Japanese cuisine in Shiki. Both restaurants boast extensive wine lists featuring a selection of award-winning Adelaide wines and rare gems designed to complement your dining experience perfectly. The Atrium Lounge provides an elegant, relaxing atmosphere for afternoon tea, cocktails or late-night drinks. It is the ideal place to unwind on a Friday night, with happy hour from 5:00pm and fantastic live entertainment that continues throughout the weekend. Guests seeking to remain active while they travel may enjoy exclusive use of the InterContinental Health and Fitness Centre, offering full gymnasium, personal training on request and an heated outdoor pool. Our Concierge possess unrivaled knowledgeable about insider-experiences and unique events around Adelaide and are delighted to assist guests in planning an authentic Adelaide experience. Those travelling to Adelaide on business may make full use of the hotel’s high-speed internet and ergonomic in-room working areas, or may seek assistance from the Concierge for access to our premium Business Centre services. ... more   less 

Additional Information about InterContinental Adelaide

Address: North Terrace, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Price Range: $175 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental Adelaide 5*
Number of rooms: 367
Reservation Options:
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Also Known As:
Intercontinental Adelaide Hotel Adelaide
Adelaide Hyatt Regency
Hyatt Adelaide
Hotel Style:
#2 Green Hotel in Adelaide
#5 Romantic Hotel in Adelaide
#5 Family Hotel in Adelaide
#6 Business Hotel in Adelaide
#9 Luxury Hotel in Adelaide
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Adelaide staff and other travellers.
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Questions? Get answers from InterContinental Adelaide staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the Torrens river have great views.”
 of 5 bubbles F6780WXjohnr, 26 Mar 2017 | Read review
“River views are much nicer than the city view, city view just has north tce and you don't see much due to location.”
 of 5 bubbles stanr600, 22 Mar 2017 | Read review
“If you are an Ambassador member you can get the Club rooms with associated extras and high floors (well high for Adelaide)”
 of 5 bubbles E3960RGpaulh, 21 Mar 2017 | Read review
“Best views are to the river, all floors are quiet”
 of 5 bubbles SergioG359, 21 Mar 2017 | Read review
“I've stayed in lots of rooms, and they've all been good.”
 of 5 bubbles WhiteChinaCat, 18 Mar 2017 | Read review
5 of 5