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Pan Pacific Melbourne

3,892 reviews
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Traveller (1208)
Room & Suite (647)
Dining (76)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wharf”(261 reviews)
“relaxation suite”(86 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
All hotel details
Offers from Pan Pacific Melbourne
Special Offer: 20% off Summer Escape
Hotel deals
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Reviews (3,892)Write a Review
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1,111 - 1,115 of 3,751 reviews
Reviewed 1 March 2016

There is a lot to like in this hotel overall, but since this is a five star hotel both the price and expectations are high, and this influences my three star score. Let us start with the positive. I liked the rooms very much. They...More

1  Thank DavidCV64
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 7 March 2016

Dear Dr. Vincenti, Thank you for taking the time and trouble to post your review in TripAdvisor following your recent stay at Hilton Melbourne South Wharf. Let me start off by saying up front that I sincerely regret the experience falling well short of your...More

Reviewed 1 March 2016

Ideal spot on when visiting Melbourne on the South Bank. Next to shopping mall , adjacent to casino with plenty of dining and transportation options. I highly recommend this spot to anyone visiting Melbourne.The river and city views were a big plus point. The hotel...More

Thank Ken H
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 3 March 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

Reviewed 28 February 2016

We had a very spacious and well equipped suite on a high floor. The large sitting / dining room had a comprehensively fittd kitchen. The lavatory was separate from the bathroom and was fitted with a washer / drier - though the instructions left something...More

Thank B P
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 28 February 2016

Thank you very much for posting your feedback on your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service. We...More

Reviewed 27 February 2016

For some reason this hotel doesn't quite make it. Very conveniently located however: - the bathroom floor was covered in biscuit crumbs , which I discovered by walking on them in bare feet; - there was hair from a previous resident in the bathroom basin...More

Thank Vandieman111
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 1 March 2016

Dear Mr. Byard, Thank you for taking the time and trouble to post your review in TripAdvisor following your recent stay at Hilton Melbourne South Wharf. Let me start off by saying up front that I sincerely regret the experience falling well short of your...More

Reviewed 27 February 2016 via mobile

Ideal spot when visiting Melbourne. Next to shopping mall , adjacent to casino with plenty of dining and transportation options. The honors room stays fully stocked for Honors members. The restaurant has a variety of choices. I highly recommend this spot to anyone visiting AustraliaMore

Thank JetSetter4Life45
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 28 February 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$169 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$169 - US$406 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1208)
Room & Suite (647)
Dining (76)
Pool & Beach (5)
Amenities (21)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
Ask a question
Ryan S
26 December 2017|
AnswerShow all 6 answers
Response from deanlimsg | Reviewed this property |
No pool. I remember the menu wasn't fantastic. Or just typical hotel food. I used ubereats twice- much more variety and there's variety of food after midnight. Competitive pricing vs hotel food too.
0
Votes
Pippin L
20 November 2017|
AnswerShow all 7 answers
Response from Mark T | Reviewed this property |
I am not sure, I did not park there? If it is anything like a lot of other hotels in the area, then it is expensive.
0
Votes
timcool_2000
19 November 2017|
AnswerShow all 6 answers
Response from Mark A | Reviewed this property |
To my understanding it is a one time charge per day if you’re staying in the hotel. No matter how many times you come and go, if you are a guest there is one charge daily.
1
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12345611
Room Tips
"Get skyline room - well worth it."
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"River View on a middle floor"
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"Choose views over Yarra River if possible"
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"Great beds, pillows & linen Fantastic shower, & plenty of room !!"
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