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Hilton Melbourne South Wharf

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#20 of 160 Hotels in Melbourne
Certificate of Excellence
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Hilton Melbourne South Wharf
Hilton Melbourne South Wharf
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3,462 Reviews from our TripAdvisor Community

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Showing 3,342: English reviews
Reviewed 20 September 2015

The Hilton South Wharf was pretty incredible. The rooms were impeccable, lovely and clean, the bed sooo comfy!! I had the best sleep I've had in a long time. The staff were great, if you have the pleasure of meeting Shelley in the Executive Lounge you will have a great stay!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 660ashleighr
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a delightful review following your stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all and I appreciate your mention of our team member, Shelley,...

Reviewed 19 September 2015

Loved everything about the Hilton. My Daughter and I had a real girlie weekend away, would love to do it again in the near future. The location was terrific also, being next to DFO and restaurants. Met more of my Family also, so in all was a great weekend

Review collected in partnership with Hilton Hotels & Resorts
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Thank 44christinar
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay with your daughter at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to...

Ocean Grove, Australia
Reviewed 19 September 2015 via mobile

We stay here about once a year for a night out in Melbourne. I love staying here as there are so many gorgeous restaurants within a few minutes walk along the river. Choose from Southwharf, Southbank, Crown, walk across the bridge to the CBD or even jump on a tram and head to St Kilda. Lovely hotel, friendly staff, easy...

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1Thank ZoeyO99
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your stay at Hilton Melbourne South Wharf in January. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located close to the CBD,...

Perth, Australia
Reviewed 18 September 2015

Good clean & modern hotel. Staff are friendly & you get a warm welcome on arrival reasonable rate for the location. Great location next to Jeff's Shed. 10 mins walk to Crown. Very modern hotel down by the Yarra with good views.

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Helpful?
Thank Mark O
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Many thanks for posting your feedback about your recent stay at Hilton Melbourne South Wharf. As part of the Hilton brand, we are passionate about delivering exceptional guest experiences and I was delighted to learn that you were very happy with our service. We are indeed superbly located close to the entertainment precinct and I am very pleased you find...

Sydney, Australia
Reviewed 18 September 2015

I recently stayed at Hilton Melbourne South Wharf for 2 night. Excellent customer service from everyone. Check in staff very friendly and efficient. I am HHonors Diamond member, got upgraded to suite with wonderful views of Melbourne city skyline especially at night. Restaurant staff very friendly and helpful. My 2 young children loved breakfast with all their special requests were...

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Helpful?
Thank Travelfan123456
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. The team and I appreciate your feedback and we all...

Pilot Point, Texas
Reviewed 17 September 2015

We have traveled all over the world and stayed at Hilton. The reception desk promised to upgrade us to executive room. When we tried our keys, the did not work. The Manager did not stand behind the desk. Food was good, but sometimes no butter or catsup. Breakfast generous, staff tried very hard. Lots of mistakes

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1Thank Diane C
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you very much for posting your feedback about your recent stay at Hilton Melbourne South Wharf. I was very sorry to learn that your experience was marred by a miscommunication from our Front Office Team. We deeply regret the obvious frustration and disappointment caused. Rest assured the Front Office Manager has already addressed your comments with the staff concerned...

Georgetown, Colorado
Reviewed 16 September 2015

As a HHonors Diamond level member and an annual six digit mileage frequent flyer, I have stayed at numerous Hilton properties. Hands down this is the most well managed in the system. The quality of service, exceptionally well maintained property, and overall lodging experience can't be beat. The South Wharf is a great location to stay, with many venues within...

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Thank Paul S
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all and I appreciate your mention of our team members, Chirag...

Reviewed 16 September 2015

Stayed at this hotel 14-19 July 2015 for holiday with family. The location is just next to ( Direct Factory Outlet ) which great for shopping. Rooms are spacious and clean. The services are great and cleaning service did it well. I rent a car and there is a daily parking discount per exit and free wifi in lobby. Breakfast...

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Thank rene m
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to DFO and I...

Sydney, Australia
Reviewed 16 September 2015

Hilton is located next to freeway, therefore getting to and from airport was quick and easy. The room was nice and clean. Housekeeping was friendly and helpful. The electric blind in the room was amazing! The room was so dark that we slept in. The hotel is next to DFO, we kept going back and forth as we didn't want...

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Helpful?
Thank nltruong
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located next to DFO, close to...

Melbourne, Australia
Reviewed 15 September 2015

Stayed at this hotel overnight in September 2015 - only stayed one night but would've liked to have stayed longer. Rooms spacious - well appointed bathroom. Bath as well as shower! Amazing and stunning views from our room. Just a short walk to Crown Casino and a short tram ride into the main shopping district in the centre of Melbourne...

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Thank Kerrie M
Craig B, General Manager at Hilton Melbourne South Wharf, responded to this review

Thank you for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback serves as great motivation for us all. We are indeed superbly located close to the CBD and...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Melbourne South Wharf is located in the riverside South Wharf leisure precinct, on the banks of the Yarra River. Overlooking heritage sheds filled with dining and bar options and the Polly Woodside tall ship, the 396 bedroom hotel is a 10 minute walk to Etihad Stadium, the Melbourne Aquarium, Crown Entertainment Complex and Southbank. The free City Circle tram stops just across the river from the hotel, taking guests to the historic city centre, renowned Melbourne laneways and major tourist attractions. At the hotel, it is easy to indulge and relax, no matter what the occasion. With floor-to-ceiling windows offering spectacular views from every room, the Relaxation and Yarra Suites offer dramatic ambiance for a romantic getaway. The unique Two-Bedroom Suites are ideal for families or for longer stays. The expansive executive lounge features a riverside outdoor terrace on which to enjoy an aperitif at the end of a day's sightseeing, and complimentary breakfast. The hotel also offers in-room spa and massage services, a spacious complimentary Fitness Centre, upmarket Dock 37 Bar and Kitchen and casual Caffe Cino. The hotel offers guests the expertise of the Hilton brand, and the bold styling, intimate service and stylish boutique touches of an innovative, modern hotel - a perfect city getaway. ... more   less 

Additional Information about Hilton Melbourne South Wharf

Address: 2 Convention Centre Place | South Wharf, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $196 - $673 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Melbourne South Wharf 5*
Number of rooms: 396
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hilton EMEA, Booking.com, Priceline and Cheap Tickets so you can book your Hilton Melbourne South Wharf reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Melbourne South Wharf Hotel Melbourne
Hotel Style:
#6 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#19 Luxury Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Melbourne South Wharf staff and other travellers.
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Questions? Get answers from Hilton Melbourne South Wharf staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Face the Yarra”
 of 5 bubbles Fitpete, 25 Mar 2017 | Read review
“River views are worth the extra”
 of 5 bubbles UKtraveller055, 24 Mar 2017 | Read review
“Ask for a higher floor to get a better view of Melbourne.”
 of 5 bubbles BigH61, 21 Mar 2017 | Read review
“Ask for higher level for better view”
 of 5 bubbles 41bellae, 21 Mar 2017 | Read review
“Choose a view of the city AND Yarra river.”
 of 5 bubbles motjebben, 21 Mar 2017 | Read review
5 of 5