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Pan Pacific Melbourne

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Traveller (1234)
Room & Suite (656)
Dining (77)
Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wharf”(252 reviews)
“relaxation suite”(86 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Pan Pacific Melbourne
Special Offer: 25%, breakfast & parking
Hotel deals
Offers from Pan Pacific Melbourne
Special Offer: 25%, breakfast & parking
Hotel deals
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,948)
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Traveller rating
2,285
1,099
271
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2,285
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271
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All reviewsthe executive loungesouth wharfrelaxation suiteyarra riverhilton hotelyarra suiteconvention centerblackout blindsblack out blindsdfo shoppingcrown casinofloor to ceiling windowscity viewattending a conferencewalk in showershort walkroom service
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991 - 995 of 3,802 reviews
Reviewed 23 May 2016

If your looking for a place that is warm, welcoming and goes the extra mile, this is the hotel for you. The staff are super professional and go above and beyond to ensure you are comfortable and happy with your stay. Great for business or...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank Sally R
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 24 May 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is...More

Reviewed 22 May 2016 via mobile

We loved it, at first thinking that it's a little out the way but it's not. It's in its own space with great transport close by. A quieter side of Melbourne with amazing restaurants around, location is just perfect and we had such a lovely...More

Thank Sustainable1976
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 25 May 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

Reviewed 21 May 2016

This hotel is basically connected to the convention center. If you're attending a convention, it's super convenient. There are a good number of restaurants nearby. And Crown Casino is just a 5-10 minute walk. Nice, good sized, modern rooms with an amazing shower which has...More

Thank David P
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 22 May 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is...More

Reviewed 20 May 2016

Staff not experienced enough Complimentary late check-out up to 12:30 Hours is a big joke Charging 1.5% Credit Card Fees is only in Australia !!! I do not understand. They do not change the sheets of the bed even when they are dirty Not good...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 134mazing
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 23 May 2016

Thank you very much for posting your feedback on your recent stay at Hilton Melbourne South Wharf. I was very sorry to learn of your comments. We deeply regret the obvious frustration and disappointment caused. I would like to assure you this is not the...More

Reviewed 19 May 2016

A lovely venue great proximity to the convention centre. Lovely room very clean and quiet. The complimentary wifi was really good - I had to log into a portal which is sensitive to fluctuations and often drops out - no problems whatsoever. Highly recommend.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Jo T
Response from Craig B, General Manager at Pan Pacific MelbourneResponded 23 May 2016

Thank you very much for posting a review following your recent stay at Hilton Melbourne South Wharf. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. Your feedback...More

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Best Value Properties in Melbourne, Australia
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$161 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$161 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Melbourne
#7 Romantic Hotel in Melbourne
#13 Business Hotel in Melbourne
#21 Luxury Hotel in Melbourne
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1234)
Room & Suite (656)
Dining (77)
Pool & Beach (5)
Amenities (21)
Business Centre & Event Rooms (5)
Family and Play Areas (2)
Questions & Answers
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Ryan S
26 December 2017|
AnswerShow all 6 answers
Response from deanlimsg | Reviewed this property |
No pool. I remember the menu wasn't fantastic. Or just typical hotel food. I used ubereats twice- much more variety and there's variety of food after midnight. Competitive pricing vs hotel food too.
0
Votes
Pippin L
20 November 2017|
AnswerShow all 7 answers
Response from Mark T | Reviewed this property |
I am not sure, I did not park there? If it is anything like a lot of other hotels in the area, then it is expensive.
0
Votes
timcool_2000
19 November 2017|
AnswerShow all 6 answers
Response from Mark A | Reviewed this property |
To my understanding it is a one time charge per day if you’re staying in the hotel. No matter how many times you come and go, if you are a guest there is one charge daily.
1
Vote
Room Tips
"Higher the better for views of city, suites are awesome too"
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"River views"
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"If an upgrade is available, it's excellent value."
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"They are all very good."
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