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Fraser Place Melbourne

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Fraser Place Melbourne
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879 Reviews from our TripAdvisor Community

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Showing 833: English reviews
Hong Kong, China
Reviewed 4 days ago NEW

room is bright and spacious, there is a kitchen, microwave, oven and dining ware in the room. location is good, less than 10 minutes walk to city. room is clean and the bed is comfortable. The air conditioner is a bit noisy.

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Thank Hon23
Launceston, Australia
Reviewed 6 days ago NEW

My 2nd time staying here. Good location in the city, easy to get around. Entrance in small street can be hard to find but nice looking lobby rooms etc. Breakfast selection small but adequate. Still not sure why they don't provide toothbrushes or sell them. Nice clean comfortable room. Friendly staff.

Review collected in partnership with Frasers Hospitality
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Helpful?
Thank victoriabhoj
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear victoriabhoj, Thank you for your great feedback on your stay with us. We are thrilled that you returned and appreciate you choosing to stay with us. It's great that you enjoy the location, apartment and the service from our staff. Should you need a toothbrush they are available from our front desk complimentary along with any other amenities you...

Berlin, Germany
Reviewed 6 days ago NEW

I stayed at Fraser place in July 2016 with my Daughter. My second stay. We found the rooms to be very stylishly appointed and extremely clean an well maintained. Reception staff were very friendly and happy to get taxis and arrange bag storage. The staff were particularly knowledgeable about the area and sent us to some great restaurants on nearby...

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Helpful?
Thank Sydneyman2014
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear Sydneyman2014, Thank you for the fantastic review when you stayed with us. So lovely to hear that you enjoyed your apartment and the service from our staff. I will definitely pass on your kind words to them, I am sure they will be thrilled. We would love to welcome you back in the future. Please don't hesitate to contact...

Melbourne, Australia
Reviewed 6 days ago NEW

Stayed here for one night (Saturday night) when meeting with friends. Was a bit apprehensive as we walked up the laneway behind one of the bigger hotels, but was pleasantly surprised when we reached our hotel. Check in staff were extremely friendly and efficient, we were given an upgrade from studio to room with balcony, and bottle of wine came...

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Helpful?
Thank ScotlandNewlywed
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear ScotlandNewlywed, Thank you for the great review f our hotel. We are so thrilled that you enjoyed your stay with us. It's great you got to enjoy the friendly service from our staff and all the attributes that came with your room. We would love to welcome you back in the future. Please don't hesitate t contact us should...

Singapore
Reviewed 1 week ago

Stayed here for 5 nights. Very quiet, nice and cozy room. Bigger than hotel rooms. Location was ok, all within walking distance. Staff were friendly. Nothing to complain at all :) Perhaps the TV could be placed higher or elsewhere to avoid being hit on the head.

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Helpful?
Thank FantasyKelly
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear Fantasy Kelly, Thank you for your feedback on your stay with us. We are thrilled that you enjoyed your apartment, the location and the service from our staff. It makes us so happy to see that we were able to fulfill your requirements. We look forward to welcoming you back in the future. Please don't hesitate to contact us...

Bristol, United Kingdom
Reviewed 1 week ago

high convenient setting, room comfortable, Niggles of fire alarm in room going off first night and a loud motorcyclist each night - but loved the room and the toiletries. not much to add over this except to fill requires number of words

Review collected in partnership with Frasers Hospitality
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Thank Peter C
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear Peter C, Thank you for your feedback. We are so happy to hear that you enjoyed the location. We are glad that you enjoyed the lóccitane toiletries and you apartment. We apologise that the smoke detector went off in your apartment and are happy that we were able to rectify the issue for you. We would like to welcome...

Malvern, Australia
Reviewed 1 week ago

Excellent central location, well placed to get around the city. Walking into the small front lobby, you are confronted with a badly stained sectional couch. They take a $150 "security" deposit on your credit card, with no option given to pay in cash, so it takes 5 days to refund after you check out. This is NOT mentioned when you...

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Helpful?
1Thank Helen B
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear Helen B, Thank you for your feedback. I have passed on all the issues you faced to our housekeeping and maintenance department for review. We apologise that we fell short of your expectations on this occasion. We would like to welcome you back to stay with us in the future. Should you need any assistance, please don't hesitate to...

Reviewed 1 week ago

My partner and I stayed here for a week over New Years and were satisfied with the room for the price we paid for a 12th floor apartment. Pros: - good location (walking distance to restaurants and shops) - friendly staff - nice view from balcony - room was fully equipped with washing machine, dishwasher, fridge etc. Cons: - your...

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Thank Tiahn J
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear Tiahn J, Thank you for your feedback on your stay with us. We appreciate your honest feedback and will endeavor to correct the issues that you have raised. We have placed stickers on all power points indicating that you will be required to leave your key in the socket to ensure that the refrigerator is running, etc. The pre-auth...

australia
Reviewed 2 weeks ago

Recently enjoyed another stay here, this time mid week. Our room had pretty much the very same layout as the room we stayed in last visit. This room did overlook a large office space but that didnt bother us. We again enjoyed the friendly service from all staff, lovely clean rooms & comfy bed. My only complaint would be that...

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Helpful?
Thank cortez48
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear cortez48, Thank you for returning and staying with us. It's so nice that you thought of us again and received the service and standards as last time. I will pass on to our houskeeping team to endeavour to try and service the rooms earlier in the afternoon. We would love to continue to welcome you back in the future....

Melbourne, Australia
Reviewed 2 weeks ago

My husband and I stay in the City regularly and this is the first time we have stayed here. The impeccable service received from Yubye will definitely bring us back. The hotel and room was spotless and very comfortable. We also had front row seats on our balcony watching the New Year's Eve fireworks. Thank you Fraser Place we will...

Review collected in partnership with Frasers Hospitality
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Thank traceym2017
Marcus_Packham, Manager at Fraser Place Melbourne, responded to this review

Dear traceym2017, Thank you for your feedback, We are thrilled that you enjoyed your first stay with us. Yes, Ubay is definitely an asset to our team and he really enjoys making our guests feel so comfortable and welcome. It's really great that you enjoyed your apartment and found it comfortable. What a great bonus being able to see the...

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Located in the heart of Melbourne's entertainment and business precincts, Fraser Place Melbourne is surrounded by an array of trendy cafes, bars and restaurants and world class shopping. The Regent, Princess and Her Majesty's theatres are all within a short walk from the hotel making it the ideal destination to enjoy Melbourne's rich cultural scene. Exploring the city is a breeze as the hotel is located on the free City Circle tramline. Fraser Place Melbourne encompasses 112 serviced studio apartments in three room types - Deluxe, Executive and Premier each fully equipped with a kitchenette and spacious, modern decor. We invite to you come enjoy our Frasers hospitality ... more   less 

Additional Information about Fraser Place Melbourne

Address: 19 Exploration Lane, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $109 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Fraser Place Melbourne 4*
Number of rooms: 112
Reservation Options:
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Also Known As:
Fraser Place Melbourne Hotel Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Fraser Place Melbourne staff and other travellers.
4 questions
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Questions? Get answers from Fraser Place Melbourne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“extra dollars get you bigger rooms”
 of 5 bubbles Sydneyman2014, 10 Jan 2017 | Read review
“Try asking for Room 306. That was where we stayed. Excellent!”
 of 5 bubbles FantasyKelly, 8 Jan 2017 | Read review
“12th floor has good views”
 of 5 bubbles tiahnj, 3 Jan 2017 | Read review
“Spotless and very comfortable. ”
 of 5 bubbles traceym2017, 1 Jan 2017 | Read review
“A room with a view of the city, go for the upper floors”
 of 5 bubbles tonyb64, 11 Dec 2016 | Read review
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