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Crown Metropol Melbourne

Traveller (1350)
360
Panoramas (7)
Pool & Beach (119)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life.
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Property amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Casino and Gambling
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Public Wifi
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Bay View
Business
HOTEL CLASS
Reviews & more
4,393Reviews
1,548Photos
44Q+A
100Room tips
Traveller rating
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  • 374
  • 150
  • 88
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  • English
Popular mentions
Do yourself a favour. Crown Metropol has the most amazing deals...valet parking, breakfast at mr hive,which is sooo worth having even if you had to pay,champagne and chocolate and one night in a really comfortable deluxe king room with views of the city light's for under $250!
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Stayed here for 2 nights with our 2 children and had a fantastic time! We were lucky enough to get a room on the 25th floor, so had amazing views. Metropol is in such a great location to be able to walk around the city. We had the buffet breakfast at Mr Hive which was very good.
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Response from CrownHotelsManager, Executive General Manager at Crown Metropol Melbourne
Responded 3 days ago
Dear duanekaz, Thank you for your five-star review! I was absolutely delighted to hear that you had such a positive experience at Crown Metropol Melbourne and appreciated your feedback regarding our guest rooms, views and the location. I will be sure to share your comments with my team, and we hope to welcome you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne
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From the valet car service to the awesome customer service, this place is faultless. We stayed here while attending the Australian Open with our two teenage sons. Everything is on your doorstep. Food, shopping and the Casino. Great central location, and every detail attended to
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Response from CrownHotelsManager, Executive General Manager at Crown Metropol Melbourne
Responded 3 days ago
Dear sharonsimonec, Thank you for your excellent review! I was delighted to hear you chose Crown Metropol for your recent stay during the Australian Open. I look forward to welcoming you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne
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Location is perfect, rooms are lovely, service is great. Mr Hive has a great atmosphere (great happy hour cocktail specials!). The overall feel of the whole hotel is sophisticated and comfortable, great value for money. My number 1 hotel of choice in Melbourne CBD.
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Review collected in partnership with Crown Resorts and Medallia
Response from CrownHotelsManager, Executive General Manager at Crown Metropol Melbourne
Responded 3 days ago
Dear Getaway43089094800, Thank you for your five-star review. I was delighted to read that you found your stay at Crown Metropol such a positive experience and that you enjoyed your Mr Hive Kitchen & Bar experience. We hope to welcome back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne
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+3
We stayed here jut after NYE. After reading many negative reviews I was a little worried about how our 5 nights would turn out. I didn't need to worry. I will address some of the other negatives people have listed: Check in - yes you have to line up, yes it's the longest line
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Response from CrownHotelsManager, Executive General Manager at Crown Metropol Melbourne
Responded 3 days ago
Dear Sydney_Traveller81, Thank you for your recent review on TripAdvisor. It was wonderful to see that your overall stay with us was enjoyable and that you all enjoyed our swimming pool. With so many great facilities within the hotel and wider Crown complex, there is no shortage of activities for the family, especially Kingpin. I would like to apologise for the confusion over parking and I have asked management to follow up with our team to ensure we all have the correct parking information. I hope to welcome you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Hotels Melbourne
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All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event Rooms
Amenities in room
Shower
Bathroom Deluxe Room
Double Deluxe Room
View from the 23rd Floor Deluxe Room.
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123456117
Unless it is packaged with your accomodation, you may need to pay a maximum of $17 per day of parking and a flat rate $21 on weekends/public holidays. Best to contact Crown Metropol to inquire they can offer you any deals or discounts for parking.
1 vote
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Is the pool heated at all please?
Yes the pool is heated
2 votes
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Yes you can as they have a 24 hour reception check in but you will need to advise crown off your late arrival at the time you are making your booking
2 votes
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how do i get the balance of my crown voucher
Thank you for your question. Please contact our Crown Gifts team who will assist you with gift card balance enquiries - 1800 822 606
0 votes
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hi how do i check the balance of my voucher
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1234569
"request river view"
"for great views try and get as high as possible"
"Go to another hotel"
"Choose upper floors and request city views. Well worth it for the perspective."
"City Luxe - great room"
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12345620
PRICE RANGE
US$164 - US$412 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crown metropol hotel melbourne
LOCATION
AustraliaVictoriaMelbourneSouthbank
NUMBER OF ROOMS
658
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