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Crown Metropol Melbourne

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#21 of 157 Hotels in Melbourne
Certificate of Excellence
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Crown Metropol Melbourne
Crown Metropol Melbourne
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3,505 Reviews from our TripAdvisor Community

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There are newer reviews for Crown Metropol Melbourne
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Showing 3,436: English reviews
Melbourne, Australia
Reviewed 1 week ago via mobile

We live in Melbourne but when I want time out I stay at the Crown Metropol it's our home away from home.❤❤❤❤❤ This time we thought we would stay in "The Loft" it was breathtaking !!!!! From arriving at the hotel we had valet parking and there is an express check in for "the Loft" which only took a few...

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Helpful?
Thank sallyh0lland
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear sallyh0lland, Thank you for choosing to stay with us again - we love being your "home away from home"! I am so glad you experienced our Loft Suite during your recent visit. I have to agree that the bathroom is spectacular - especially the huge deep soaking tub. As always, it was our absolute pleasure taking care of our...

Sydney, Australia
Reviewed 1 week ago

Visited Melbourne for an overnight getaway to celebrate engagement. Booked Crown Metropol due to location, modern looking facilities and decor, and competitive price. Hotel was immaculate. Pool and health centre as advertised (though pool packed with children mid afternoon). Staff went above and beyond in welcoming us. Great stay; highly recommend it.

Review collected in partnership with this hotel
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Helpful?
Thank charliens2017
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your review, charliens2017. We are so pleased to read you enjoyed your stay with us and found the facilities and design "modern" and "immaculate". It was also extremely pleasing to see our staff went above and beyond. We do hope to welcome you back again soon. Sincerely, Shaun D’Cruz Executive General Manager Crown Metropol Melbourne

Southbank Victoria
Reviewed 1 week ago

Overall stay was very good. Staff were very friendly and efficient.menu for breakfast, lunch and dinner was really good as it had variety. Late dinner option was also available from 11pm to 6am which some hotels don't have.

Review collected in partnership with this hotel
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Thank sadhanad2017
Melbourne, Australia
Reviewed 1 week ago

This was the 4th time we have stayed at Metropol and again it was wonderful.Check was fast by a very pleasant young gentleman. We had a great deal this time including room, valet parking and breakfast. We were very happy with the all the services. I always highly recommend this hotel to friends.

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Helpful?
Thank Diane F
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Diane F, Thank you for your review and for staying with us again. I was so pleased to hear that your most recent stay was as enjoyable as your previous visits. Our front desk team work extremely hard to ensure our guests are warmly welcomed to the hotel and we appreciate your kind feedback. We hope to see you...

Southbank Victoria
Reviewed 1 week ago

Leisure trip for a night away. Very happy with the experience the staff were friendly and helpful. Just a shame how busy the pool area was. For the amount of rooms they cater for there really should be another pool

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Thank alyshias2017
Adelaide, Australia
Reviewed 1 week ago

I go away to Melbourne for business a few times a year and the Metropol is where I always stay. Do yourself a favour and get the upgrade to access Level 28. The brekky there is amazing and it's a great space to work from.

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Thank 5066bill
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for your great review, 5066bill! I appreciate your continued loyalty and am so pleased to hear we remain your preferred Melbourne hotel. I agree that breakfast at 28 Skylounge is a real highlight of the hotel and the views are unbeatable. I look forward to welcoming you back to Crown Metropol Melbourne. Sincerely, Shaun D’Cruz Executive General Manager...

Reviewed 1 week ago via mobile

Stayed here with my girlfriend over Christmas, much welcome change from travellers accommodation. The facilities are great, although gym was lacking in some equipment. Pool was full of kids, as to be expected over the holidays. Friendly staff and the food we ordered for room service was great. Don't have to leave the complex to get food, gamble and have...

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Thank Greg S
Melbourne, Australia
Reviewed 1 week ago

Stayed for two night before xmas and found this hotel perfect for little staycation. Great facilities if you have kids but also I can see this hotel suitable for girls weekend or couples retreat. Fabulous pool on the top floor with views and gym. close to restaurants and all that Melbourne has to offer. Couple of magazines in rooms were...

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Thank Finoz13
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Dear Finoz13, Thank you for sharing your review. We are so pleased to hear you enjoyed our property's location and facilities. We are very lucky to be located so centrally which makes Crown Metropol a perfect choice for couples, families and corporate guests. I was sorry to read your comments regarding Mr Hive and will ensure this is followed up...

Melbourne, Australia
Reviewed 1 week ago

Stayed at the Metropol as a Xmas present for my husband, a quick check in on arrival with Bruce was extremely pleasant, a room was available around 10am even though check in is not until 2 pm so that was a bonus for us, room was well appointed on the 15th floor, nice and light, the only thing view wasn't...

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Thank WendyHendricks
Melbourne, Australia
Reviewed 1 week ago

out dated rooms. carpets are yellow and look dirty. rooms are very dim, terrible lighting. had worst sleep ever of any hotel ive stayed at because of the poor quality sheets and uncomfortable bed and pillows. this is also the first hotel i have encountered which doesnt supply complimentary toothbrush and toothpaste as well. but the location is great.

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Helpful?
Thank Linda C
CrownHotelsGM, General Manager at Crown Metropol Melbourne, responded to this review

Thank you for sharing your review, Linda C. I was naturally disappointed to learn that you felt your room was not up to our usual high standard. We do have a rigorous preventive maintenance program within our hotels and I will ensure your feedback is shared with the appropriate department managers. I would appreciate the opportunity to discuss your review...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience contemporary luxury in its purest form at Melbourne's Crown Metropol hotel.Your senses will be heightened with the many special touches that make every stay both relaxing and memorable. From the moment you take in the hotel's elegant form and enter the uniquely designed reception area, you will feel a sense of peace and calm that makes every visit to Crown Metropol a welcome escape from day-to-day life. ... more   less 

Additional Information about Crown Metropol Melbourne

Address: 8 Whiteman St, Melbourne, Victoria 3006, Australia
Region: Australia > Victoria > Melbourne
Price Range: $239 - $648 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crown Metropol Melbourne 5*
Number of rooms: 658
Reservation Options:
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Also Known As:
Crown Metropol Hotel Melbourne
Hotel Style:
#7 Spa Hotel in Melbourne
#8 Business Hotel in Melbourne
#18 Family Hotel in Melbourne
#20 Luxury Hotel in Melbourne
#21 Romantic Hotel in Melbourne
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Questions & Answers

Here's what travellers have asked, with answers from Crown Metropol Melbourne staff and other travellers.
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Questions? Get answers from Crown Metropol Melbourne staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our son-in-law keeps checking for special rates at the Metropol and Crown Towers so we never pay full price, they have really good specials.”
 of 5 bubbles paddlecat, 16 Jan 2017 | Read review
“All rooms good so far”
 of 5 bubbles julesten2016, 12 Jan 2017 | Read review
“High floor”
 of 5 bubbles Murleog, 12 Jan 2017 | Read review
“Ask for a late check out.”
 of 5 bubbles inkypete, 10 Jan 2017 | Read review
“Get the level 28 upgrade for brekky”
 of 5 bubbles 5066bill, 7 Jan 2017 | Read review
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