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Quality Hotel Batman's Hill on Collins

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Quality Hotel Batman's Hill on Collins
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813 Reviews from our TripAdvisor Community

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Showing 700: English reviews
Yarrawonga, Australia
Reviewed 5 days ago NEWvia mobile

The staff at the batman are super friendly and helpful. Bar staff doing the happy hour cocktails are fantastic. Rooms are clean and comfortable. Position is great. Would recommend to anyone staying in Melbourne.

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Helpful?
Thank Vanessa B
Reviewed 1 week ago

It's accessible to the station, restaurants, shops, and very convenient for me as my client work is nearby. On my last night, the door in my room is not working so they transferred me to a bigger room - premium! Plus I can have my free drinks at the bar.

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Helpful?
Thank Cielo C
Berlin, Germany
Reviewed 3 weeks ago

Very Good Location but only medium Service. Do not book breakfeast. It is less than mediocre. Room was clean but did not have a very comfortable feeling (large room - 3309 but blank walls). Windows should be cleaned from the outside.

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2Thank thomasfydrich0329
Kevin B, General Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Thank you for your review and letting us know about your experience. I am pleased you found us well located; a short stroll from the hotel will get you to all the top Melbourne attractions and the free tram on our door step can take you further a field too. I was sorry to hear you did not rate our...

Newcastle, Australia
Reviewed 3 weeks ago

I booked this Hotel after having stayed previously. Location is excellent- adjacent to Southern Cross Railway where you can also pick up the SkyBus to airport. Free trams around the CBD outside the Hotel. Short walk if you prefer to pubs and restaurants. Rooms were clean, staff extremely friendly. Excellent value for money.

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Helpful?
Thank Joontour64
Kevin B, General Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Thank you so much for your glowing review of our hotel. It was pleasing to hear of the experience you got when interacting with our team, and that that you found our level of cleanliness to your approval. Both are things we aspire too ensure all our guests receive consistently. Please book with me personally on your next stay, so...

Reviewed 3 weeks ago

It's located just in front of Southern Cross station so really useful and you van go to almost places you need by walking from here. Additionally all staffs are so kind and experienced to help us. Actually the premier economy room was not wide but it's tidy and enough for me and mother to stay 4 days.

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Helpful?
Thank Saori O
BHOCsales, Guest Relations Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Saori, thank you so much for your lovely review. We are very happy to hear that you enjoyed your stay so much! Looking forward to seeing you again at Batman's Hill. Federica

Hobart
Reviewed 4 weeks ago

I found the accommodation very good here . I stayed Jan 19-21. I had. Premiere room 3301 . Very clean and comfortable room and the food was great too . Close to everything and trams right outside the door , and Sky bus across the road .My only disappointment was asking a girl at the reception if she could please...

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Helpful?
Thank KayeGustas
Kevin B, General Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Thank you for your feedback and letting me about the service at the desk. It was great to read about how Simon took care of you and ensured you got the print outs you needed. It is often the small gestures that have the most profound impact on service, this is the ethos of our team, and really pleasing to...

Victoria
Reviewed 5 weeks ago via mobile

Location is excellent with train station and supermarket across the road and tram stop (free zone no ticket required) at the doorstep. Parking underneath or around the corner. Easy to drive to from CityLink roads. Staff polite and professional Stayed in an economy room. Definitely are economy size and fittings older but for the price you couldn't do better. Access...

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Thank busy-aussie-bee
Reviewed 5 weeks ago

I have stayed at the hotel a number of times but this time whilst all amenities where clean and tidy and staff very helpful and friendly I think they may have popped us in the broom cupboard! This room was not for a lovely night away in the city, it was a bed and shower which suited for an overnight...

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Thank SimoneShepp
Burnie, Australia
Reviewed 5 weeks ago via mobile

Possibly the worst hotel I've ever stayed in, and I travel a lot. On 3 separate occasions staff barged into my room. Didn't knock, or announce themselves. Just barged in and on one occasion I was in bed. Disgusting so stay away from this Hotel. And the shower. More water came out of the wall than the shower head. Dodgy...

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Helpful?
Thank Jodie W
Kevin B, General Manager at Quality Hotel Batman's Hill on Collins, responded to this review

Dear Jodie, Thank you for staying with us and for your feedback. I am sorry the experience was detracted from by the team disturbing you. I have followed up your comments with my housekeepers and the lady who was looking after your room was mortified...and assured me she had knocked before entering your room, she knew immediately what I was...

A TripAdvisor Member
2 reviews
Reviewed 15 January 2017 via mobile

Great location in the CBD, close to everything. The bed was huge and quite comfortable and the parking on site though it was quite tight in the carpark was cheap and very handy for our family visit. The room was nice, the bathroom quite large but a little dated with the bath over the shower which personally I'm not a...

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Thank A TripAdvisor Member

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Staying in Central Business District

Neighbourhood Profile
Central Business District
Full of discovery and delight, Melbourne’s laneways tease the imagination long after you’ve put your weary feet up to rest. They weave through the heart of the city: cafes, bars, restaurants and boutiques, throbbing with conversation and espresso coffee. You never quite know what you’ll find around the next corner: cobblestone alleys, old beer barrel hoists and even vats of simmering organic soup. There is the air of Berlin in the street art, a touch of Paris in the umbrella-shaded cafes and, reminiscent of Rome, eateries tucked away in the most unlikely of places. Perhaps you might want a break and cross the Yarra River to Southbank - walk along the promenade, bask in the sun at a waterside bar and decide whether to go to the nearby casino or book a ticket at the Melbourne theatre company.
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Centrally located in the heart of Melbourne CBD, Quality Hotel Batman's Hill on Collins is right opposite the Southern Cross Station and within walking distance of many of the city's best-known attractions. Our modern facilities include a range of 190 convenient and comfortable suites from 20 sq m economy rooms, 28 sq m premiere rooms and fully equipped apartment from 35 sq m studios to 50 sq m 2 bedrooms. A great choice whether it is for short trips or longer-term stays. Function rooms can cater up to 180 guests for either business conferences or private parties. Choose from a variety of wining and dining options at our restaurants and bars, including a $12 daily lunch that is popular with both local Melbournians as well as guests staying at our hotel. Free unlimited data web browsing Wi-Fi and multi-device hi-speed packages available at an extra cost will keep you connected while away from home. ... more   less 

Additional Information about Quality Hotel Batman's Hill on Collins

Address: 623 Collins St, Melbourne, Victoria 3000, Australia
Region: Australia > Victoria > Melbourne > Central Business District
Price Range: $123 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Batman's Hill on Collins 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Quality Inn Melbourne
Quality Hotel Melbourne
Hotel Style:
#56 Family Hotel in Melbourne
#91 Luxury Hotel in Melbourne
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Economy room for 5 adults, small but value for money. Only there to sleep!”
 of 5 bubbles Joontour64, 29 Jan 2017 | Read review
“Close to everything”
 of 5 bubbles KayeGustas, 20 Jan 2017 | Read review
“Perhaps a room with views of the street would have a better outlook.”
 of 5 bubbles 874grantj, 2 Jan 2017 | Read review
“no views, TINY rooms, Teensy bathrooms, awful coffee, frozen milk, uncomfortable beds, lumpy pillows, views of brick walls”
 of 5 bubbles 136victoriag, 31 Dec 2016 | Read review
“ROOM 501 without window and had bad house keeping service.”
 of 5 bubbles 175sylvial, 14 Dec 2016 | Read review
5 of 5