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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    2017-12-31 2018-01-01
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    US$257
    US$229
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    US$257
    US$229
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    US$257
    US$229
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    Traveller (297)
    Room & Suite (120)
    Dining (16)
    Overview
    • Excellent26%
    • Very good48%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (45 reviews)
    “great location” (371 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Dec 31Jan 1
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,593)
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    1 - 5 of 2,519 reviews

    Reviewed 2 days ago

    The hotel is located right in the centre of the city, among numerous shops, cafes, and restaurants, on the edge of Chinatown, on the free tram route. However, for a Grand Mercure, the room was pretty drab, and the bathroom needed an urgent refurbishment. Wifi...More

    Thank joetidd
    Reviewed 3 days ago

    We stayed here two and a half years ago as a family; this trip was an overnight stay for a company Christmas do. We arrived back on checkin time at 2pm, were seen to quickly, courteously and made to feel welcome. Our room was great....More

    Thank Craig M
    Reviewed 4 days ago via mobile

    When staying in Melbourne I only want one thing, a bed. I don't need to work in my room or spend hours in there, give me a basic room to crash, clean up and go out again. Mercure Swanston fulfils this role well. If you...More

    Thank Matt E
    Reviewed 5 days ago via mobile

    Hotel is a expensive in my view but seems to be in line with most Melbourne hotels which are all pricey. Stayed for 6 nights, it’s ok but a bit tired. Staff are friendly and helpful. Rooms are small but functional. Bathroom has seen better...More

    Thank Steph847
    Reviewed 6 days ago

    My home away from home !!!!!! I so look forward to staying at The Swanston each time I have a chance to come to Melbourne. Love the Hotel, love the staff, in fact, I love everything about the Hotel from the moment I arrive till...More

    Review collected in partnership with Accorhotels.com
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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Indoor pool
    Details
    • Price range
    • US$109 - US$249 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #83 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Ctrip TA, Agoda, Travelocity, ACCOR, Hotwire, getaroom.com, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
    Add Photo Photos
    Traveller (297)
    Room & Suite (120)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (197)
    Bathroom (37)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    Ask a question
    Questions & Answers
    ebaus2012
    22 November 2017|
    AnswerShow all 4 answers
    Response from Adam H | Reviewed this property |
    I believe you need to use the Louden Place entry off Little Bourke Street - it's a little side street that I seen cars coming and going from. It's also the area they use for the hotel transfers.
    1
    Vote
    ebaus2012
    22 November 2017|
    Answer
    Response from rodders122 | Reviewed this property |
    Self parking is about a block away from the hotel and trying to find a park to unload/load your luggage is not great. Unsure about valet parking but was told they don’t park your car onsite.
    0
    Votes
    Rahul12112
    29 September 2017|
    AnswerShow all 3 answers
    Response from Retired2xs | Reviewed this property |
    They have a variety of fruits, and other choices for breakfast and other meals.
    0
    Votes
    Room Tips
    "Higher is better"
    Read review
    "Choose an alternative hotel."
    Read review
    "Don't go for just a standard room - rooms are not on the same level as other Mercure hotels"
    Read review
    "The hotel is above the city centre so the quieter rooms would be at the rear of the building and not..."
    Read review
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