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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    2017-12-24 2017-12-25
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    Savings alert: 27% below average rate

    The price you found is 27% lower than this hotel's average rate of US$142/night.

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    Traveller (297)
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    Overview
    • Excellent26%
    • Very good48%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (45 reviews)
    “great location” (371 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Treasury On Collins
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    Rooms
    Dec 24Dec 25
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,592)
    There are newer reviews for The Swanston Hotel, Grand Mercure
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    1,071 - 1,075 of 2,518 reviews

    Reviewed 12 March 2014

    Bang in the middle of the city but the room was really quiet. Could do with updating, especially the bathroom, but it was clean, tidy and comfortable. Perfect for a city break. Staff were very friendly and approachable and the price was good.More

    Thank Suzanne M
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 12 March 2014

    Dear SuzanneM, Thank you for your feedback. Indeed our location is fantastic for a city break, and our team are well known for being friendly & helpfull with reasonable rates. We are planning to have the bathrooms refurbished in 2015. We look forward to welcoming...More

    Reviewed 11 March 2014

    This hotel is right in the middle of the city. Rooms are average, but very clean and tidy. Easy walking distance from the bus station from the airport. Plenty of food outlets just minutes away, including ones within the hotel.. Pokie machines were a bit...More

    Thank welingtonanna
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 12 March 2014

    Dear Wellingtonanna, Thank you for your review after your recent stay with us. We're pleased to see you enjoyed the convenient location of the hotel. We hope you come back to see us when you next return to Australia. Kind regards, Alex Mihardja, Operational Project...More

    Reviewed 11 March 2014

    Hotel was a very convenient location, however it could do with a refurbishment. Staff were very helpful with directions. Breakfast was good and reasonably priced. Difficult to get into by taxi as road works around at time of our stay.More

    Review collected in partnership with Accorhotels.com
    Thank ikscott
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 11 March 2014

    Dear ikscott, Thank you for your feedback & I am delighted to hear that you enjoyed our convenient location, breakfast & the helpfulness of our team member. Unfortunately Lt Bourke Street is a bit of war-zone at the moment with different construction projects going on...More

    Reviewed 10 March 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank Bianca D
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 11 March 2014

    More

    Reviewed 10 March 2014

    More

    Review collected in partnership with Accorhotels.com
    Thank JodieBrown1969
    Response from Erdi G, Manager at The Swanston Hotel, Grand MercureResponded 11 March 2014

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    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Indoor pool
    Details
    • Price range
    • US$109 - US$250 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #82 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, ACCOR, Booking.com, Agoda, Hotels.com, Ctrip TA, Travelocity, Hotwire, getaroom.com, TripOnline SA, Cancelon, HotelQuickly and Evoline ltd so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
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    Traveller (297)
    Room & Suite (120)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (197)
    Bathroom (37)
    Nearby
    Central Business District
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    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    Ask a question
    Questions & Answers
    ebaus2012
    22 November 2017|
    AnswerShow all 4 answers
    Response from Adam H | Reviewed this property |
    I believe you need to use the Louden Place entry off Little Bourke Street - it's a little side street that I seen cars coming and going from. It's also the area they use for the hotel transfers.
    1
    Vote
    ebaus2012
    22 November 2017|
    Answer
    Response from rodders122 | Reviewed this property |
    Self parking is about a block away from the hotel and trying to find a park to unload/load your luggage is not great. Unsure about valet parking but was told they don’t park your car onsite.
    0
    Votes
    Rahul12112
    29 September 2017|
    AnswerShow all 3 answers
    Response from Retired2xs | Reviewed this property |
    They have a variety of fruits, and other choices for breakfast and other meals.
    0
    Votes
    Room Tips
    "Higher is better"
    Read review
    "Choose an alternative hotel."
    Read review
    "Don't go for just a standard room - rooms are not on the same level as other Mercure hotels"
    Read review
    "The hotel is above the city centre so the quieter rooms would be at the rear of the building and not..."
    Read review
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