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2018-01-28 2018-01-29
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    The Swanston Hotel, Grand Mercure

    195 Swanston St, Melbourne, Victoria 3000, Australia
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    2018-01-28 2018-01-29
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    US$137
    US$129
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    Traveller (297)
    Room & Suite (120)
    Dining (16)
    Overview
    • Excellent26%
    • Very good48%
    • Average20%
    • Poor4%
    • Terrible2%
    Travellers talk about
    “the cocoon” (45 reviews)
    “great location” (374 reviews)
    “soul cafe” (24 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    Babysitting
    4.0 Star Hotel
    All hotel details
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    Rooms
    Jan 28Jan 29
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (2,609)
    There are newer reviews for The Swanston Hotel, Grand Mercure
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    1,231 - 1,235 of 2,535 reviews

    Reviewed 1 October 2013

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    Review collected in partnership with Accorhotels.com
    Thank Rudy K
    Response from Erdi-GM, Manager at The Swanston Hotel, Grand MercureResponded 28 October 2013

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    Reviewed 22 September 2013

    This hotel is simply in the best location and the rooms are reasonably priced. If you are in Melbourne on vacation and a tourist, I don’t think you can ask for much more. If you are staying at the hotel for a short period of...More

    Thank IBenevolentDictatorI
    Reviewed 22 September 2013

    Review collected in partnership with Accorhotels.com
    Thank fourthoms
    Reviewed 21 September 2013

    Our room was clean and we received an upgrade which was nice- it is not luxury nor does it pretend to be but the staff are very welcoming and helpful. Check in and out is always efficient and the breakfast is very nice with plenty...More

    Thank chillibin
    Reviewed 20 September 2013

    The hotel staff were excellent, but the rooms we stayed in had been "upgraded" cheaply with the old parts that weren't touched still in damaged and poor state. Location is brilliant but the building works being undertaken nearby create at atmosphere of everything being in...More

    Review collected in partnership with Accorhotels.com
    Thank sydney667
    About
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Indoor pool
    Details
    • Price range
    • US$115 - US$251 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #67 Romantic Hotel in Melbourne
    • #69 Business Hotel in Melbourne
    • #82 Luxury Hotel in Melbourne
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 200
    • Reservation Options
    • TripAdvisor is proud to partner with Accorhotels.com, Ctrip TA, Agoda, Expedia, Booking.com, Travelocity, Hotels.com, Hotwire, Cancelon, HotelQuickly, TripOnline SA, Evoline ltd and getaroom.com so you can book your The Swanston Hotel, Grand Mercure reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Melbourne >
    • Central Business District
    • Also Known As
    • The Swanston Hotel, Grand Mercure Hotel Melbourne ,
    • The Swanston Hotel Grand Accor
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    Traveller (297)
    Room & Suite (120)
    Dining (16)
    Pool & Beach (4)
    Hotel & Grounds (197)
    Bathroom (37)
    Nearby
    Central Business District
    Full of discovery and delight, Melbourne’s laneways
    tease the imagination long after you’ve put your weary
    feet up to rest. They weave through the heart of the
    city: cafes, bars, restaurants and boutiques,
    throbbing with conversation and espresso coffee. You
    never quite know what you’ll find around the next
    corner: cobblestone alleys, old beer barrel hoists and
    even vats of simmering organic soup. There is the air
    ...More
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    Ask a question
    Questions & Answers
    LEISHRS
    22 November 2017|
    AnswerShow all 4 answers
    Response from Cruiserchick2248 | Reviewed this property |
    We didn’t have a car so can’t help you. However it did seem to be in an area of narrow one way streets. Perhaps you could phone the hotel directly for more advice.
    0
    Votes
    LEISHRS
    22 November 2017|
    AnswerShow all 2 answers
    Response from Mel_kuan | Reviewed this property |
    The self-parking is about 5-10min walk away and it’s 15aud a day / entry. Meaning you either leave your car at the car park for 24 hours or pay every time you want to drive out the car. If you park with the hotel’s valet... More
    0
    Votes
    Rahul12112
    29 September 2017|
    AnswerShow all 3 answers
    Response from Retired2xs | Reviewed this property |
    They have a variety of fruits, and other choices for breakfast and other meals.
    0
    Votes
    Room Tips
    "Higher is better"
    Read review
    "Choose an alternative hotel."
    Read review
    "Don't go for just a standard room - rooms are not on the same level as other Mercure hotels"
    Read review
    "The hotel is above the city centre so the quieter rooms would be at the rear of the building and not..."
    Read review
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